Rental Associate – Walser Automotive Group

Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company.

---

Compensation & Schedule

• Competitive Earning Potential: $20.00/hr + Incentives!
• Full-time schedule with flexibility, including weekends and evenings
• Comprehensive benefits package with family-focused perks
• Career growth opportunities within a trusted, family-run organization

---

What You’ll Do

• Greet customers and prepare rental agreements with accuracy and professionalism
• Offer optional products and services based on customer needs
• Handle phone and email inquiries in a friendly, helpful manner
• Organize daily reservations and coordinate available fleet inventory
• Complete vehicle deliveries and pickups for corporate accounts
• Maintain cleanliness and organization of office and work areas
• Ensure quality customer service in all interactions, following Walser standards
• Cover kiosk responsibilities as needed
• Complete daily reports and communicate updates to the Manager
• Always wear company-provided uniform and required safety gear (eyewear and slip-resistant shoes in service areas)
• Embrace and exhibit Walser Core Values in all actions

---

What You’ll Bring

• Must be at least 18 years of age
• High school diploma or GED required
• 1+ year of customer service experience preferred
• Basic computer skills and familiarity with Microsoft Office applications
• Strong communication, organization, and multitasking abilities
• Ability to manage stressful or unusual situations with professionalism
• Adaptability in a fast-paced, customer-facing environment
• Flexible schedule availability (days, evenings, weekends as needed)
• Bilingual skills (English/Spanish preferred; other languages a plus)
• Valid driver’s license and acceptable driving record

---

Physical Demands

• Frequent walking and movement throughout the work location (indoors and outdoors)
• Sitting, standing, reaching, bending, and light lifting
• Use of computers and handheld devices for daily tasks
• Exposure to varying environmental conditions, including noise, dust, exhaust, and temperature changes
• Driving and parking vehicles in diverse weather and lighting conditions

---

Walser’s Core Values

Do The Right Thing – Nothing is worth compromising a relationship
Lead By Example – Be willing to help, no matter how difficult the challenge
Display Positive Energy – A good attitude is highly contagious
Be Open Minded – The only constant is change

---

Apply today and drive your career — and your customer service skills — forward with Walser Automotive Group!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.