We are partnering with a fast-growing, profitable marketing technology company to hire a Head of Enterprise Account Management. This is a newly created role designed for a senior individual contributor who thrives in high-autonomy environments and wants full ownership of customer retention and renewal revenue.

Head of Enterprise Account Management Benefits

• Competitive base
• Quarterly performance bonus
• PTO
• Healthcare
• High autonomy and ownership
• Performance-based compensation with strong upside
• Opportunity to build and define a critical function

Head of Enterprise Account Management Responsibilities

• Own long-term customer relationships and annual renewals
• Lead renewal, save, and expansion conversations with senior marketing stakeholders
• Analyze account engagement and usage data to proactively manage retention risk
• Support customers with performance marketing strategy and execution
• Build systems, workflows, and playbooks for account management from the ground up
• Partner cross-functionally with operations and customer success leadership

Head of Enterprise Account Management Requirements

• Proven experience closing deals and managing commercial conversations
• Deep expertise in digital or performance marketing
• Background in SaaS, marketing technology, or digital agencies
• Comfort operating in a startup environment with minimal structure
• Strong analytical and relationship-management skills

Head of Enterprise Account Management Nice to Haves

• Early-stage startup experience
• Experience working directly with marketing teams on campaign execution

Location: New York preferred (flexible for the right candidate)