Do you have a deep desire to serve and protect the citizens of Greenville? Then we invite you to join our team of first responders! You will play a critical role in answering emergency and non-emergency calls, monitoring alarms and video surveillance, and relaying important information to our public safety personnel. Your contributions will make a real difference in the lives of those you serve. Take the first step towards an exciting and rewarding career in public safety. Join us today!

FLSA Status: Non-Exempt

• Receives routine and emergency calls and personal requests for assistance concerning criminal offenses, civil processes, and other matters involving public safety.
• Enters calls for service into a computer-aided dispatch computer.
• Operates two-way radio to maintain contact with police cars and other law enforcement units.
• Dispatches Police, Animal Protective Services, and monitors Fire/Rescue Officers.
• Maintains current location of officers to assure their safety.
• Monitors National Weather Service reports and N.C. State Highway Patrol.
• Dispatches personnel to answer requests for assistance.
• Maintains radio contact with Pitt County Sheriff’s Department, East Carolina University, ECU Health Police, Pitt County Fire Control, Greenville Fire/Rescue, and the City’s Recreation and Parks, Public Works, and Engineering departments.
• Receives calls on alarms from monitoring stations of business alarms within the City.
• Provides information concerning locations of neighborhoods, businesses, roads, and streets.
• Operates computer terminal connected to the Division of Criminal Information and National Crime Information Center to obtain necessary information.
• Maintains various communications logs and telephone requests for service.
• Monitors traffic cameras located throughout the City.
• Monitors City Hall and Greenville Police Department’s building security system to include monitors located in the parking lots of both buildings.
• Answers and fills out tip sheets from Crime Stoppers calls.
• Maintains daily duty work log containing necessary operating information.
• Operates personal computer and computer terminals as needed.
• Performs other related duties as assigned.