Join a highly respected, Five-Star Accredited independent insurance agency recognized as one of the Best Agencies to Work For by Insurance Journal. This is an opportunity to step into a key client-facing role where you’ll partner closely with commercial clients, helping them navigate risk and maintain strong, well-structured insurance programs.

KEY RESPONSIBILITIES:

• Serve as a trusted advisor to commercial clients, providing guidance on coverage options and risk management strategies
• Manage day-to-day servicing of accounts, including policy changes, renewals, and coverage inquiries
• Maintain strong relationships with insurance carriers to support client needs and negotiate solutions
• Oversee the full policy lifecycle, ensuring accuracy, compliance, and timely follow-up
• Keep client records current within agency systems and ensure all documentation is properly maintained
• Communicate proactively with clients to deliver a high level of service and responsiveness
• Contribute to team initiatives and support overall agency goals and growth

QUALIFICATIONS:

• 7+ years of experience in Commercial Lines within an independent agency environment
• Active Massachusetts Property & Casualty license required
• Strong client service mindset with the ability to build lasting relationships
• Excellent communication and organizational skills with a high attention to detail
• Ability to manage multiple priorities and problem-solve effectively
• Proficiency in Microsoft Office; experience with Applied Epic is a plus
• Self-starter who thrives in a collaborative, team-oriented setting

WHAT YOU’LL FIND HERE:

• A supportive, team-driven culture with a strong reputation in the industry
• Hybrid flexibility to support work-life balance
• Competitive benefits package including medical, dental, vision, and 401(k)
• Generous paid time off, including vacation, holidays, and sick time
• Ongoing professional development and continuing education support