We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. This position is a senior role implementing Managed Security Services (MSS) in a Federal Security Operations Center (FedSOC) environment. The SOC function is to provide customers with constant monitoring, protection, prevention, and detection services as well as reporting and incident analysis based on events collected from multiple sources. This position will be responsible for providing technical expertise to design and implement DDoS Mitigation for Lumen Federal Customers. This position will provide subject matter expertise to DoD customers on worldwide DDoS threats and issue posture and assessment reports

This Lead Information Security Engineer position operates in a supportive role implementing security, technology, and innovation in the Federal Security Operation Center (FedSOC) environment. The Security Operations Center operates 24x7x365. This role performs security event management functions - monitoring, detection, triage of security events and alerts in associated monitoring systems. Facilitates the ingress, implementation, and egress of advanced client trouble / change requests for the Lumen managed DDoS product.

The Lead Information Security Engineer is expected to perform as technical lead, including basic managerial duties, escalation support and on-call. Provides mentoring, training, and escalation support for Junior Engineer SOC personnel.

Subject Matter Expert on DDoS attacks, mitigation and threat analysis.

DDoS worldwide intelligence collection, analysis, reporting and dissemination.

Threat Feed research, recommendation, implementation and Administration.

Manage and resolve customer service faults, outage, and impairment events.

Research and implement customer generated change requests for Managed DDoS Security products.

Generate incident cases and escalate to Operation Engineering and IPNOC teams in accordance with time and severity-based SLA’s.

Performs tasks associated with the installation, turn up and maintenance of Lumen security infrastructure.

Develop enhancements to existing solutions, promote creation of new tools, processes, and applications

Possess exceptional customer service skills

Communicate effectively with managers, customers, and vendors

Regularly observed communication with peers and other functional SOC teams on selected collaboration platforms (Teams, Email, phone, etc.)

Work within multiple ticketing platforms and accept/update/close tickets in order received.

Candidate must be a US Citizen with an active TOP SECRET clearance

5-7 years in a Security Operations environment.

~ Experience with Cyber Threat Intelligence and interface with intelligence community.

~ Experience with writing reports and making presentations to customers.

~ Certifications In specific security technologies such as Fortinet, Arbor, Radware, Palo Alto, Cisco or Checkpoint.

~ Demonstrated proficiency in routing and networking skills, including the ability to:

~ Troubleshoot BGP and BGP community strings

~ Trace customers or attack traffic through our global backbone

~ Understand and be able to modify policies/prefix lists on multiple router platforms

~ Stay abreast of new attack vectors and interface with customers, other SOC engineers, and Ops Engineering regarding new vectors and mitigation techniques.

~ Expert level knowledge and skills of at least one programming language (python preferred)

~ CCNA

~ CCNA

~ ITIL Foundations

This information reflects the anticipated base salary range for this position based on current national data. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. All legitimate job openings will be posted on our official website or communicated through official company email addresses.