Associate Software Advisor: #26-0605 Remote - Nationwide, United States

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

Want to work with highly motivated individuals on high-performance teams? Why should you join the Software Advisory Services team?

You will be joining one of the fastest-growing segments in the IT industry. You will be WWT’s Enterprise Agreement subject matter expert and will craft sales strategies that guide customers through their licensing journeys. You will also get the chance to present on company-wide sales meetings and create public-facing sales collateral for our platform. Associate Software Advisors are responsible for supporting primarily Cisco Software pre-sales activities in conjunction with WWT Sr Software Advisors. In the role you will help to identify EA sales opportunities, educate customers and sales teams on the benefits of EA’s, be the voice of WWT’s market-leading EA service methodology, enable operational efficiencies in quoting and ensure proper processes/procedures are followed to execute contracts. As an Associate Software Advisor, the optimal candidate will have a passion for learning, be a team player, and possess an independent drive to deliver customer delight. The candidate will be expected to engage directly with customers, be a thought leader, and ensure a consistent process is established to support customer product/feature requests over a contract term. Develop knowledge and experience supporting Cisco True Forward cycles

Act as a liaison between Software Advisors, Account Managers, Consulting Systems Engineers, and Sales Operations team to ensure customer requests to modify subscriptions are addressed efficiently

Assist with updating, collecting, and organizing contract data across Cisco and additional OEMs

Experience working within Cisco Commerce Workspace, Cisco Sales Connect, Salesforce, ORCA, Excel, and Word.

Ability to work in a fast-paced environment dealing with complex customer challenges

Proven track record of introducing new thoughts and process to deliver better customer experience

Cisco software product and program knowledge a plus

Strong project or process development skills

Ability to prioritize and organize effectively and manage multiple projects and assignments

Proven experience developing strong working relationships with peers and project members

Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

Want to learn more about Software Advisory Services? Check us out on our platform:

We offer the following benefits to all full-time employees:

Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication.