Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative, sustainable customer experiences. We believe our portfolio of businesses and investments in growth will result in a company with the scale, brand, and talent to succeed as the digital revolution transforms our society.

In Enterprise Risk Management (ERM), we are the guardians of this transformation. Our team identifies, manages, and mitigates the key risks that could keep the company from achieving its strategic objectives. Managing risk isn’t just a corporate requirement; it’s a commitment to our businesses, our customers, our communities, and our associates.

As a Principal Product Risk Associate, you will support the Anti-Money Laundering (AML) Investigator Platforms team, specifically focusing on our Next Gen Investigation Ecosystem. This role is designed for a “Well Managed” practitioner who uniquely blends risk assessment, process and project management, change management, and technology skills.

We are looking for a Change Agent-someone who is technologically adept, intellectually curious, and ready to challenge conventional thinking to ensure our products are resilient by design.

The Ideal Candidate:

• A Master of Balancing Priorities: You thrive in high-energy, fast-paced environments. You can seamlessly manage multiple high-stakes initiatives and diverse stakeholders simultaneously, ensuring every “Well Managed” goal is met without sacrificing quality.
• Forward-Thinking & Curious: You are quick to adapt and embrace bold ideas. You ask “why,” explore the “what if,” and aren’t afraid to come to the table with a totally new idea. Solving complex problems is what drives you.
• An Analytical Truth-Seeker: You believe data and numbers illuminate the truth. You analyze information to proactively identify risks, trends, and process improvements before they impact the mission.
• Customer-Centric: You strive to remediate risk while remaining obsessed with the potential impacts on the customer and associate experience.
• A Master of Synthesis: You can develop, edit, and deliver presentations that distill complex risk insights into actionable change management strategies.

Specific responsibilities and skill set required include, but are not limited to:

• Influence: Effectively challenge and influence the business area to mitigate risk when developing well-designed products, practices, and processes.
• Execution: Maintain a relentless focus on quality and timeliness. Establish and maintain positive relationships with Product Owners, Tech partners, Operations stakeholders, and Risk advisors.
• Results-Oriented: Operate within Scaled Agile Frameworks, embracing iterative delivery and a bias toward action. You lead work across multiple streams, engaging with stakeholders to drive results.
• Risk Architecture: Partner with data analysts and technology to improve risk monitoring and reporting. You will track and remediate risks to closure, execute control assessments, and support audit/regulatory response activities.
• Product Lifecycle Support: Maintain product risk documentation, process flows, and testing artifacts. You will support User Acceptance Testing (UAT) for new product features and enhancements.

Basic Qualifications:

• Bachelor’s Degree or military experience,
• At least 3 years of experience in Financial Services.
• At least 3 years of experience in Risk Management.
• At least 3 years of experience in Process Management.
• At least 3 years of experience working on cross-functional projects and programs.
• At least 2 years of experience in Project Management.

Preferred Qualifications:

• 4+ years of Financial Services and Risk Management experience.
• 4+ years of experience leading cross-functional projects and programs.
• 3+ years of experience with Root Cause Analysis.
• 1+ years of experience working in an Agile environment.
• Professional certification in Agile, Lean, Six Sigma, or PMP.
• Business Process Management (BPM) certification or equivalent professional experience.
• Proficiency in Google Workspace (e.g., Draw.io, Google Slides, and Google Sheets).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).