Telework Eligible

Yes

Major Duties

• Serves as an Information Technology (IT) Project Manager, for the ServiceNow Enterprise Capabilities Platform, in the Defense Logistics Agency (DLA), Information Operations, J6.
• Manages all phases of IT and OT system acquisition projects to include planning, requirements gathering, analysis, design, development, testing, deployment, implementation, and sustainment.
• Assists in developing acquisition strategies, preparing key program documentation such as Acquisition Strategy Reports (ASR), Test and Evaluation Master Plans (TEMP), and Project Management Plans (PMP).
• Collaborates with contracting and acquisition professionals to ensure seamless execution of acquisition milestones.
• Ensures adherence to program performance requirements by maintaining compliance with cost, schedule, and performance metrics as outlined by functional and technical stakeholders.
• Manages risk, mitigation strategies, and change management processes to meet program objectives.
• Analyzes and resolves technical challenges, including system schematics, blueprints, and configuration/interface issues. Leverages analytical methods to identify and implement solutions that enhance system interoperability.
• Ensures proposed system changes, enhancements, and fixes are fully aligned with operational goals while maximizing software and hardware capabilities.
• Participates in stakeholder engagement, communicating with DLA Headquarters, program managers, site representatives, and cross-functional teams to deliver solutions, technical requirements, and operational timelines.
• Acts as the Contracting Officer’s Representative (COR) or Contracting Officer Technical Representative (COTR), managing contractor performance, tracking deliverables, and ensuring compliance with contract terms and conditions.
• Supports the development of Statements of Work (SOW), Independent Government Cost Estimates (IGCE), and contract modifications.
• Monitors and manages technical risks associated with data replication, integration, and system interoperability, ensuring secure and reliable operations across IT and OT environments
• Provides customer and user support, addressing critical system issues, preparing comprehensive responses, and implementing recommended solutions. Ensures continuous improvement through post-implementation reviews and system updates.
• Supports sustainment and cybersecurity compliance, ensuring all IT and OT systems meet DoD Risk Management Framework (RMF) standards.

Qualification Summary

To qualify for an IT Project Manager (APPSW), your qualifications must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Recommends effective resolutions to system design and problem issues, balancing trade-offs between system performance, efficiency, customer and business needs, the criticality of the process within the business area, and the technical capabilities of current software and hardware for IT systems. Analyzes and evaluates customer user requirements from multiple perspectives, including processes embedded within COTS software and the functionality of electronic components supporting DLA’s logistics business operations. Ensures application interfaces, extensions, forms, and reports adhere to regulatory requirements governing IT cyber and physical security while aligning with the agency’s logistics business processes and operational objectives. Manages the Cost, Schedule and Performance IT Software Projects, for all tasks, across all phases of the Software Development Lifecycle including planning, analysis, requirements definition, design, development, testing, product development, systems support and implementation. Consults with Senior Project Integrator to resolve project management problems that require the incumbent to apply precedent setting solutions to technology, methodology, policy, and guidance conflicts. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.