Domino's Pizza
Customer Support Specialist - Call Center
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Domino's Pizza
Customer Support Specialist - Call Center
$24/hour
Ann Arbor, Michigan
In office
RECENTLY POSTED
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Description

At Domino's, we move fast, think big, and get things done together. From tech and data to marketing, HR, and beyond, our corporate teams power a global brand by solving real problems, trying new ideas, and having fun along the way. Be a part of the world's #1 Pizza company and watch your career grow! Location: Domino's World Resource Center; Pay: Up to $24/hr, based on qualifications and experience, plus bonus \* Schedule: Monday- Friday 12:00 pm - 8:00 pm or 6:00 am - 2:00 pm The Senior Customer Support Representative supports US Supply Chain Center operations across all time zones by working with franchisees, stores, and supply chain centers from a centralized team at Domino's World Resource Center. Customer Support responsibilities include processing orders, managing credits, and communicating with stores to ensure smooth daily operations. Customer Service & Credit Management \* Support inbound phone calls \* Order processing including processing orders from customers and ensuring accurate ordering to the Supply Chain Centers, completing manual store orders, and manage add on's/change requests \* Coordinate and share corporate, marketing, and other company information to the stores \* Maintain filing system for invoices, reports, and other customer-related information \* Support school lunch orders \* Maintain credit management for the customer and lead credit review process via SAP/Credit Tracker \* Manage stock out, stock out communication and redelivery High School diploma/GED \* Minimum 1 year of Customer Service experience, bookkeeping, or general accounting experience \* Experience with Microsoft Office software \* Bilingual preferred \* Ability to work a flexible shift/schedule Paid Holidays and Vacation \* Medical, Dental & Vision benefits that start on the first day of employment \* No-cost mental health support for employee and dependents \* 15% off the purchase price of stock \* Company bonus All your information will be kept confidential according to EEO guidelines

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Domino's Pizza
Customer Support Specialist - Call Center$24/hour
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