Overview

We are seeking a Systems Administrator to support and maintain a cloud-based enterprise procurement platform (“Next Gen”) that supports modernized procurement operations and business processes. This role will be responsible for system administration, user support, configuration management, troubleshooting, and ongoing optimization of the platform to ensure stability, security, and performance.

The ideal candidate will have experience supporting enterprise SaaS or cloud-based systems, strong troubleshooting skills, and the ability to work cross-functionally with technical teams and business stakeholders.

Key Responsibilities

Administer and maintain the Next Gen cloud-based procurement platform

Monitor system performance, availability, and functionality to ensure operational stability

Manage user access, permissions, and role-based security controls

Configure system settings, workflows, and platform modules to support business needs

Troubleshoot system issues and coordinate resolution with internal teams and vendors

Support system updates, enhancements, and release management activities

Create and maintain system documentation, processes, and user guides

Assist with testing new features and system functionality before deployment

Support integrations between the platform and other enterprise systems

Ensure compliance with security, governance, and operational standards

Qualifications

~3+ years of experience in Systems Administration or Application Administration

~ Experience supporting cloud-based or SaaS platforms

~ Strong understanding of user administration, access controls, and system configuration

~ Experience troubleshooting system issues and supporting end users

~ Familiarity with enterprise workflows, business systems, or procurement platforms preferred

~ Strong documentation and communication skills

~ Bachelor’s degree or equivalent experience

Preferred Experience

Experience supporting procurement, ERP, or financial systems

Experience with system integrations and API connectivity

Knowledge of cloud environments and enterprise application support

Experience in government or highly regulated environments preferred