About the Role The Health Services Clinic at Rising Ground is a pediatric primary care clinic for children and adolescents in the Foster Care, Residential, and Justice for Youth and Families Programs. The Health Services Administrator is responsible for working together with the Health Services clinical and administrative teams to ensure the delivery of high quality, coordinated medical care. This includes frequent interactions with clients and their families, service providers, care coordinators, and insurance companies. The Health Services Clinic is in the South Bronx, near a major subway hub. This is a full-time position and includes the option of a remote workday. What You’ll Do Answer phones in the Clinic. Greet clients/confirm registration of clients Enter and track demographics information in Electronic Medical Record Schedule Medical appointments Opening clinic mail, answering email from the medicaloncall mailbox Coordinate referrals to medical subspecialists and community-based providers Track subspecialty referral appointments, obtain documentation of subspecialty appointments, assist with additional medical records requests as needed Maintain tracking of all appointments scheduled Participate in quarterly Medicaid Managed Care meetings Prepare forms and letters as requested Upload documents in the Electronic Medical Record Your Qualifications High School Diploma Minimum of two years’ experience in a healthcare setting Excellent computer skills, proficient in Microsoft Office (Word and Excel), familiarity with electronic health records Bilingual Spanish preferred Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Clinic/Field/Corporate Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our Bronx Hub at 500 Bergen Avenue office in The Bronx. Work hours are 9:00 am - 5:00 pm. Additional Requirements: Authorized to work in the U.S. Ability to work in-person in New York City (NY) for at least 3 days or more per week. Ability to travel to other Rising Ground sites (if required) Benefits Offerings includes: 11 Paid Holidays Paid Sick Time Insurance Coverage Medical -3 plan options Dental - 2 plan options Vision - 1 plan option Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.