We are so glad you are interested in joining Sutter Health! Organization: SSRRH-Sutter Santa Rosa Reg Hospital Position Overview: Manages and provides operational leadership and managerial support in planning, organizing, staffing and controlling the day to day operational functions related to food production. Plans, organizes, coordinates and administers the activities of personnel who are engaged in delivery of food service and clinical nutrition care to ensure effective and efficient delivery of services and/or achievement of business results. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures and applicable laws and regulations. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). OPERATIONS Plans, organizes, and directs 24/7 Food Production operations and resources to ensure effective and efficient delivery of services, and/or achievement of business results. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures and applicable laws and regulations. Directs or leads continuous improvement efforts using Lean or other process improvement methods and concepts. Promotes efficient and effective communications between departments and/or business teams to improve and standardize work flows Identifies and works to remove barriers that may hinder the achievement of process/productivity improvement and efficiency. Develops, implements and/or ensures corrective action plans are implemented to address or minimize operational risk. Manages vendor contracts to ensure terms and conditions follow operating unit and/or system protocols. Keeps leadership informed of operations, and escalates complex issues requiring higher level intervention. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Evaluates staff performance and makes/recommends associated merit increase. Provides constructive feedback, coaching and counseling. Implements disciplinary actions and/or performance improvement plans to achieve desired performance. Provides opportunities for career development, role expansion, and cross-training. Monitors department training and orientation plans, ensuring staff meets competency requirements and participates in appropriate education and training programs. Responds timely to alleged violations of policies, procedures, regulations and standards of conduct by evaluating or initiating investigative procedures. May consult with Human Resources or Compliance to determine appropriate course of action. FINANCIAL MANAGEMENT Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Reviews financial reports, and develops and implements corrective action plans to address unfavorable variances. Reviews and approves employee expense reimbursements, and billing statements from vendors according to established protocol. STRATEGY/PLANNING Leads departmental goal setting process, and provides roadmap for accomplishing goals. Communicates affiliate, operating unit and system goals to staff, helping staff understand impact on operations and resources. Develops plan of action to address current and future resource needs in order to meet service and/or operational demands and objectives. Identifies process improvement opportunities, and initiates action plan to meet short/long term operational objectives or service level metrics. Prepares reports and/or analyses, identifying operational trends and recurrent issues, and recommends and implements course of action. May participate in and/or facilitate ad-hoc committees and task forces to collaborate on or support new or ongoing initiatives. During peak periods, may perform tasks to assist team in achieving business results or service level metrics. SS-Serve Save Certified Certified Dietary Manager Upon Hire TYPICAL EXPERIENCE: 8 years recent relevant experience SKILLS AND KNOWLEDGE: Knowledge of food service production, administration, principles, and practices within a healthcare environment. Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others. Thorough understanding of operations and workflows and how departments process/workflow impacts other department operations. Demonstrates ability to develop and manage a budget. Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues. Knowledge of emerging treads and how it impacts operations. Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives. General knowledge and application of medical nutrition therapy. Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results. Demonstrates a customer service focus in all decisions and actions. Ability to read, write, hear and verbally communicate in English to the degree required by the job. Demonstrated ability to perform mathematical calculations, manage a budget and use Microsoft office Excel and Word programs. PHYSICAL ACTIVITIES AND REQUIREMENTS: See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Total compensation considers multiple factors, including, but not limited to a candidates experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.