We are looking for a Manager, Digital Experience Strategy & Execution to enable consistent, high-quality execution of John Hancock's digital experience strategy by supporting clear planning, informed prioritization, and strong cross-functional coordinationhelping translate strategy into sustained momentum and measurable outcomes across a defined initiative portfolio. Digital Planning, Portfolio & Road Mapping Support the translation of digital experience strategy into clear, initiative-level roadmaps aligned with Marketing, Technology, Operations, Data, and Distribution partners. Coordinate with initiative owners to align plans, timelines, dependencies, and milestones across an assigned portfolio of digital experience efforts. Surface overlaps, risks, and critical connection points to inform sequencing, dependencies, and trade-off discussions. Intake, Triage & Prioritization Enable a structured intake and triage model for new digital experience requests within the defined portfolio. Partner with stakeholders to clarify scope, effort, dependencies, and anticipated impact prior to roadmap inclusion. Stakeholder Partnership & Alignment Serve as a trusted coordination partner to stakeholders across Marketing, Technology, Operations, and Data. Facilitate alignment conversations by synthesizing inputs, clarifying options, and documenting agreed-upon direction. Execution Enablement & Operating Rhythm Enable execution hygiene across the portfolio through planning forums, roadmap reviews, dependency tracking, and decision documentation. Proactively surface risks or misalignment and coordinate resolution paths with the appropriate partners. Leadership Communication & Synthesis Prepare clear, succinct materials that articulate initiative status, key themes, risks, and upcoming decisions. Support executive-level updates and context-setting by framing progress and issues within broader strategic priorities. Required Qualifications: 6-8+ years of experience in project, program, or portfolio management within large, matrixed organizations. Preferred Qualifications: Experience supporting digital experience platforms, MarTech, or customer-facing ecosystems strongly preferred. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $92,475.00 USD - $160,290.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.) It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see - and discover that better can take you anywhere you want to go. 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World's Best Employers 2023 Best Companies to Work for in Asia 2023 We've been recognized as one of Canada's Top 100 Employers (2024) Manulife included in Bloomberg's 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the Job Alerts' section located in the top right corner of the page. Our ambition is to be the most digital, customer-centric global company in our industry.