WHAT WE ARE LOOKING FOR:

Bookkeepers are tasked with ensuring resident accounts are current and accurate. They devise

and implement strategies that assist in achieving delinquency and collections goals and

maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fastpaced environment.

WHAT WE EXPECT FROM YOU:

Prepare and process all payments and receivables daily

Ensure all resident accounts are accurate and current

Establish and execute an effective collection strategy to achieve monthly delinquency and write-off goals

Create and submit Failure to Pay Rent suit list accurately and timely

Provide documentation for legal actions, as needed

Ensure all bookkeeping processes and reporting are completed in accordance with internal quality control standards

Encourage and build positive relationships with team members, customers, and vendors

Provide high levels of service to all customers and team members

Demonstrate behaviors that cultivate a positive work culture

Contribute to community/company engagement efforts

Perform other duties as assigned by managers/supervisors

JOB KNOWLEDGE & SKILLS:

Understanding of basic bookkeeping and accounting principles

Attention to detail

Knowledge current applicable laws

Superb customer service skills

Strong written and verbal communication skills

Ability to keep neat and accurate records

Capacity to understand and follow directions

Competence with technology including Microsoft Office

Experience with Yardi software products a plus

High school diploma or GED

One year of experience with accounting related functions, or equivalent education

Collections, credit counseling, and personal finance/budgeting experience preferred