Hi, we're HUB! We are a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services. Throughout our network we have more than 600+ offices and proudly ranked among the world's largest insurance brokers with offices in USA, Canada, and Puerto Rico. HUB Puerto Rico is the largest and top broker on the island specializing in Risk and Insurance and Employee Benefits. The Opportunity Join us today as a Data Entry Representative in our Service Unit Department! HUB PR's Data Entry Representative works closely with the Client Executive Assistant to ensure the documentation of our processes meet our standards. This role calls for a sharp eye for detail, a sense of urgency, a customer-first mindset, and a tech-savvy approach someone who is comfortable navigating digital tools and eager to embrace new technologies as they evolve. A day in the life Entry and validation of the documentation of the commercial and personal lines accounts, including their policies. Update the policies information as needed. Manage the scanning of policies and send them via email to Account Executives and Client Executive Assistants for Commercial Lines and Personal Lines. Assure that the information submitted on our system, EPIC, is accurate. Participate in process improvement projects leveraging AI tools including piloting solutions and documenting new ways of working. Identify manual or repetitive workflow steps and propose AI-assisted improvements to increase team efficiency. What you will need for success Bachelor's or associate degree Preferred experience with EPIC and insurance industry Bilingual: English and Spanish Preferred experience with Claude What will help you stand out! CISR CIC We are proud to offer Health & Dental Insurance 401K Life Insurance Birthday Date Summer Fridays Wellness Fridays Development opportunities Job Details Hybrid modality EEO employer HUB International lives and promotes diversity. Diversity, equity, inclusion, and belonging are guiding principles. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.do not use this contact information to inquire about the status of applications. Hi, we're HUB. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.