At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary The Director of Community Services provides strategic leadership, operational oversight, and clinical fidelity adherence for all outpatient services operating under Rosecrance Central Illinois. This role ensures that services are integrated, accessible, high-quality, financially sustainable, and compliant with federal and state requirements. This position principally ensures that the Rosecrance Central Illinois Certified Community Behavioral Health Clinic operates within the fidelities as established and will manage and monitor patient flow, reporting requirements, and management of established key performance indicators. The Director of Community Services is responsible for advancing a person-centered, recovery-oriented system of care that improves access, coordination, and outcomes for individuals served. This position works collaboratively with leadership, clinical teams, medical providers, and community partners to strengthen service delivery and meet performance standards. Qualifications: Master’s degree in Social Work, Counseling, Psychology, or related field Licensed in IL as an LCSW, LCPC, LMFT, or equivalent Experience in outpatient services and integrated care models Knowledge of CCBHC standards and Medicaid systems preferred Strong understanding of evidence-based practices Proven ability in program development and implementation Ability to use and interpret data High level of professionalism, judgement, and emotional intelligence Ability to coach, mentor, and develop talent Ability to lead through change, build trust, and foster a positive, accountable culture Excellent oral, written, interpersonal, analytical, and organizational skills Proficient in using common computer applications such as word processing, spreadsheet, and presentation software Belief in the mission and vision of Rosecrance Responsibilities: 1. Provide overall leadership for all outpatient programming 3. Develop and implement service delivery models that promote integrated care 5. Monitor quality of care through data, audits, and outcome measures 10. Partner with compliance and quality teams to address findings and implement improvements 11. Reduce barriers to care, including transportation, wait times, and service navigation 14. Strengthen coordination between case management, therapy, and psychiatry 15. Oversee productivity, billing, and revenue cycle performance for outpatient services 18. Ensure appropriate staffing levels to meet service demand 20. Support effective utilization of resources across programs 21. Partner with finance to manage expenses and reporting requirements unique to CCBHCs 22. Build and maintain relationships with hospitals, primary care, schools, justice systems, and community partners 23. Promote community awareness of outpatient programming services 24. Collaborate with clinical directors, program supervisors, finance, performance improvement, and compliance partners without direct supervisory authority 25. Influence outcomes through data, clear expectations, and alignment with organizational priorities 26. Support clinical leaders by removing business, financial, and compliance barriers to effective care delivery 27. Network with colleagues in the area on a cooperative and collaborative basis to advance the vision and mission. Serve as a member of the Administrative Team and participate in all team meetings and activities. Serve as a member of the team and participate in all team meetings, duties, and activities as assigned. Serve as a role model to others and demonstrate excellent company stewardship. Understand and adhere to all policies and procedures governed by federal and state guidelines regarding confidentiality and abuse reporting; embrace the Code of Conduct/Ethics policies. Schedule: Hours: Monday- Friday 8:30am-5:00pm Shift: 1st Work Location: Rosecrance Champaign- Walnut Office Work Mode: Onsite Compensation & Rewards (based on education, experience, and credentials) Starting Pay LMFT/LCPC: $82,669.56/year Starting Pay LCSW: $83,444.56/year Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: · Medical, dental, and vision insurance (multiple plan options to meet your needs) · 401(k) with employer match & discretionary contribution · Group Life Insurance, LTD and AD&D · Tuition assistance & licensure/certification reimbursement · Paid Time Off, sick time, bereavement leave · Referral program earning up to $1,000 per hire! · Wellness program, including an on-site gym at select facilities · Discounts at participating retailers · Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our Partnerships · AARP Employer Pledge Program · MSEP (Military Spouse Employment Partnership).