We are seeking a detail-oriented Customer Service Representative to support a high-volume, fast-paced business unit. This role is responsible for coordinating activities to deliver exceptional sales support, order management, and customer service. This is a long-term, contract-to-hire opportunity with strong potential for conversion based on performance. Manage customer purchase orders from entry through invoicing Handle customer requests, inquiries, complaints, and forecasting entries Analyze inventory levels and customer demand across the distribution network Collaborate with customers to gather forecast data and maintain accurate systems (SAP) Partner closely with Sales, Demand Planning, and Logistics teams to support customer needs Maintain and update customer records and reporting Build strong relationships with customers and internal stakeholders Communicate shipment updates, delays, and delivery status to customers Provide backup support to team members as needed Perform in a high-volume, email-driven environment (limited phone interaction) Bachelor’s Degree required (Business, Marketing, Finance, or related preferred) ~1–2+ years of experience in customer service, sales support, supply chain, manufacturing, or related field (retail/restaurant experience considered) ~ Proficiency in Microsoft Excel and Word ~ Experience with SAP or Salesforce is a plus (training provided) Contract-to-hire with long-term career potential High volume of email communication with customers and internal partners Job Type & Location This is a Contract to Hire position based out of Saint Louis, MO. available for this temporary role may include the following: • Medical, dental & vision • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Employee Assistance Program • Application Deadline This position is anticipated to close on May 21, 2026. We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.