Job Snapshot Employee Type: Full-time Location: 1425 Mountain Avenue Monrovia, CA 91016 Job Type: Customer Service Experience: Associate About At BMW of Monrovia, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; So read on, and consider a rewarding career with Sonic Automotive, Inc. Salary: $3,000 Monthly Draw Salary Range - $80,000 TO $200,000 / annually Our associates are happy to work here because: We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. Job Description Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner. Provides a complete and accurate written cost estimate for labor and parts. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. Maintains a dealership-prescribed standard for hours per customer repair order written." Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. High school diploma or the equivalent. General knowledge of vehicle mechanical operations. Professional personal appearance. All applicants must be authorized to work in the USA All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license All your information will be kept confidential according to EEO guidelines. (Wages include Monthly draw of 3 thousand dollars plus commission is also included and a yearly potential salary of 80k to 200k) Apply Now