Sales Operations Jobs in Cleveland

Who is Hospital Referral Services?
No one wakes up in the morning and says, “Today I want to go to the hospital”. We are here to help when the unexpected happens. Hospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive.

We are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.

HRS’s team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.

Our employees voted us Top Workplaces 4 years in a row!

The Outpatient Medicaid Eligibility Representative will be responsible for:

Screening/Interviewing patients for insurance eligibility in outbound dialer environment
Providing thorough, efficient, and accurate documentation.
The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities.

PM21

Requirements:

Work Requirements:

1-3 years Dialer call center environment preferred - not required (minimum of 60 calls daily)
1-3 years of previous healthcare eligibility experience preferred-not required
Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA.
Proficient personal computer skills including Microsoft Office - able to type at least 40 WPM
The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills.
High School Diploma or equivalent (GED)
7-year background check

Training for the Outpatient Medicaid Eligibility Representative:

In office training will include HIPAA regulations, Revenue Group procedures, Medicaid eligibility, role-playing, client systems and procedures.
In office floor training: This will include observation of veteran representatives and supervised calls.

Our Benefits:

100% Paid Training
401(k) matching
Paid Time off (PTO) - Up to 10 days your first year!
8 Paid Holidays - Including your birthday!
Referral Program
Employee Assistance Program (EAP)
Growth & Continued Training
Dental & Vision insurance
Health insurance (including Long & Short-Term Disability)
Life insurance (Company Paid)

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

PM21

Compensation details: 13.5-14.5 Hourly Wage

PI9083d712a6dc-9597

Entity:

Supply, Trading & Shipping

Job Family Group:

Retail Group

Job Description:

About us

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fueled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company!

About the role

As a Fleet Pricing Analyst, you will sit at the intersection of analytics, commercial offers and sales execution. You will own daily pricing decisions for fleet fuel agreements, translate complex competitive signals into clear actions, and influence commercial outcomes across Sales, Trading, and Supply. This is a high-visibility role for someone who is motivated by real-time problem solving, enjoys working in gray areas, and is excited to use modern and next-gen tools to uncover insights and continuously improve how we price and serve our customers.

Key Responsibilities

Own day-to-day fleet fuel pricing execution within established frameworks—balancing competitiveness, volume goals, and margin performance.
Monitor market conditions, competitor moves, and cost drivers; convert insights into clear recommendations that influence cross-functional pricing direction.
Build and maintain pricing models, reports, and decision-support tools; use hypothesis testing to identify margin and share opportunities.
Partner with Sales to shape customer pricing conversations—arming the team with data-backed narratives, guardrails, and options.
Stay current on relevant pricing laws, regulations, and internal policies to ensure compliant execution and a clear understanding of cost-to-serve.
Collaborate across Sales, Trading, and Supply to improve competitive positioning—driving a balanced mix of customer value and financial performance.
Be a reliable teammate—providing operational coverage, documenting processes, and helping the broader pricing team continuously improve.

What you will deliver

Real business impact: your analysis and decisions show up quickly in the market and in performance.
A true commercial seat at the table: work directly with Sales, Trading, and Supply and influence outcomes without needing “formal” authority.
Tech-forward analytics: build dashboards and automation (Power BI, Python) and explore AI tools to speed up insight and decision-making.
High-learning environment: expand your knowledge of fuels markets, fleet dynamics, and pricing strategy.
Team-first culture: partner with people who share context, move fast, and value curiosity and follow-through.

Essential Education, experience and requirements

Bachelors degree required (Business, Economics, Analytics, Supply Chain, or similar preferred).
Proven experience / proficient in analytics, pricing, fuels, commercial operations, logistics, planning, or a related field.
Strong analytical foundation: comfortable working with large datasets, building models, spotting patterns, and making recommendations—not just reporting results.
Power BI (or similar) proficiency is a plus — able to build dashboards that drive decisions.
Hands-on comfort with modern tools and new technology (e.g., Python for analysis/automation and AI tools to accelerate insight generation).
Influence without authority: confident partnering with Sales and cross-functional teams, bringing a point of view and driving alignment.
Fuels supply chain, fuels marketing, or sales operations experience is a plus (or strong curiosity to learn quickly).
High ownership and attention to detail; thrives in ambiguity and enjoys turning messy problems into structured actions.
Clear communicator who can translate analytics into simple stories and recommendations for commercial interested parties.

How much do we pay (Base)? 85,000 to 105,000 USD annually

Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.

This position is eligible for US Benefits - Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees. You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits . Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee.

As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability.

Why join bp:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

Travel Requirement

Up to 10% travel should be expected with this roleThis role is not eligible for relocationThis position is a hybrid of office/remote workingAgility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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