JOB DESCRIPTION

The Inside Sales Rep – Tech Products (Seasonal, Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position will assist customers taking inbound calls during their purchasing journey. This role includes a sales aspect, where you are expected to achieve a conversion rate of 30%. You will engage in authentic conversations to identify the products and services that best meet the customers’ needs and facilitate the order placement. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Rep – Tech Products position at Concentrix is just the right place for you!

As a remote Inside Sales Rep – Tech Products (Seasonal), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Inside Sales Rep – Tech Products (Seasonal) working from home, you will:

• Provide inbound customer support using a call flow guide
• Help customers complete purchases and provide post order support
• Ask probing questions
• Persuade customers to purchase additional products and/or services
• Use product knowledge, build client relationships, and find new ways to retain customers
• Track, document, and retrieve information in databases
• Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
• Offer additional products and/or services
• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep – Tech Products (Seasonal, Remote) role include:

• 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
• 1+ year of customer service experience; 3+ years preferred
• Strong focus on building customer relationships
• A basic understanding of upselling, persuasion, building relationships, converting sales, and communication skills
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $17.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay “early,” when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements:The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

#wfh #wah

Description

The Homeland Sector within Leidos is seeking a Mobile Application Developer to provide technical expertise on a mission-critical program whose purpose is to development, modernize, enhance, operate, and maintain services for DHS/CBP mission critical systems. Mobile App Developers requires a strong mix of communications skills and hands on technical trouble shooting to support application issues and application of preventative measures.

In this hands-on position, you will work collaboratively to architect, design, build, deliver, and enhance highly available, scalable, real-time systems. You will exercise your judgment in determining and recommending the best designs based on customer business objectives, timelines and other resource constraints. You will participate in and/or direct major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, coding and unit testing. The candidate should have expertise in Mobile App Development

**This position REQUIRES the candidate to be in Ashburn, VA, 2 twice a week*\

Basic Qualifications:

• BS/BA degree and 10 years of prior relevant experience or Master’s with 8years of prior relevant experience; or 4 years of additional experience in lieu of degree
• At least 5 years experience with Mobile Application Development, must have experience with both Android & iOS
• Requires experience in both Front-end Mobile and Back-end RESTFUL API development.
• Requires experience in development of JAVA, Node JS applications.
• Requires experience in both NoSQL and SQL database’s.
• Must have strong application testing discipline.
• Experience with Google’s Flutter engine and Google’s Dart language and similar Android/iOS framework.
• Excellent problem-solving skills.
• Creative thinker
• Proficiency and knowledge of the following: Postgres, Springboot, SQL, Kafka, MySQL, Struts, Hibernate, Java, JSF, Swing, JavaScript, Bootstrap, Angular/React is desired.
• Knowledge of software design patterns.
• Experience with an issue/problem tracking system (e.g., Jira)
• Proficiency with common Agile practices, service-oriented environments, and better development practices
• Excellent written and verbal communication skills
• Experience with DevOps frameworks
• U.S. Citizen
• Must be able to maintain and obtain a CBP Background Investigation prior to start

Preferred Qualifications:

• Active CBP BI
• Experience with CBP
• AWS Experience
• Knowledge of CI/CD pipeline
• Worked in Agile environment
• Other mobile framework

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

March 13, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Description

Leidos’ Dig Mod Health IT division is looking for an experienced Cloud and Platform Engineering Manager to support a major IT services project at Health Human & Human Services (HHS) in Rockville, MD.

The Cloud and Platform Engineering Manager will lead and oversee engineering teams focused on M365/Azure environments, endpoint device management, unified communications platforms, mobile device solutions, and AI technology integration. They will manage the daily operations of the endpoint engineering team, set technical standards and best practices, and ensure successful project delivery by coordinating with stakeholders throughout the organization. This role involves managing the team’s priorities and technical projects, working with the Program Manager on technical road maps, resource planning, and allocation. As a senior technical escalation point, they will address issues and challenges, provide feedback and guidance, and regularly interface with the HHS customer to update on status, review projects and risks, and discuss upcoming priorities. The Manager will also collaborate frequently with other cross-functional engineering and contractor teams supporting HHS initiatives.

Candidate MUST:

Be able to work onsite 1-2 days per week, locally available for on-site support in Rockville, MD, or Washington, DC.

Be a US Citizen or US Person who has lived in the United States for the past three (3) consecutive years and hold a current Public Trust level 4 clearance or similar/equal level.

Primary Responsibilities

• Lead and manage a multidisciplinary engineering team supporting enterprise endpoint, Microsoft Cloud, and UCC collaboration services in a federal environment.
• Oversee engineering functions for Microsoft 365, Azure, Exchange Online, Teams, and related collaboration services.
• Manage Windows and macOS endpoint engineering, including device lifecycle management, patching, imaging, compliance baselines, and security configuration.
• Oversee mobile device management (MDM) platforms (e.g., Intune, JAMF) and establish secure mobility policies across iOS, Android, and other mobile platforms.
• Direct unified communications and video teleconferencing (VTC) engineering, ensuring high availability, quality, and reliability of conferencing infrastructure.
• Collaborate with IT leadership to evaluate, test, and integrate AI tools and capabilities into the enterprise endpoint environment, ensuring secure and responsible AI adoption across the user base.
• Maintain and oversee the M365/Azure test lab environment, supporting evaluation of new features, patches, and security controls.
• Provide technical leadership, mentorship, performance management, and escalation support for engineering staff.
• Manage engineering projects, including planning, resource allocation, documentation, stakeholder communication, and risk management.
• Ensure adherence to federal cybersecurity requirements, compliance frameworks, and agency-specific security controls.
• Develop, review, and maintain engineering standards, runbooks, architecture diagrams, and operational processes.
• Identify and implement process improvements, automation opportunities, and operational efficiency enhancements.
• Coordinate with cross-functional teams, leadership, and stakeholders to support mission outcomes and modernization initiatives.
• Ensure all Service Level Agreements are met or exceeded by all endpoint teams.
• Develop, review, and track all endpoint engineering related contract deliverables to ensure they are delivered on time and accurately to the government.

Basic Qualifications

• Bachelor’s degree and 12+ years of combined IT and IT Engineering experience, or Master’s degree with 6+ years of combined IT and IT Engineering experience required. Equivalent professional experience may be considered in lieu of a degree.

• 5+ years of Team and Project Management experience supporting at Senior Level.

• Extensive hands-on experience and technical expertise in:

  • M365/Azure administration and engineering
  • Windows and macOS endpoint management
  • Unified communications platforms and VTC systems
  • Mobile device management platforms (e.g., Intune, JAMF)

• Enterprise AI tools, AI policy considerations, and integrating AI capabilities into end-user environments.

• Ability to manage multiple projects, competing priorities, and technical escalations in a fast-paced enterprise environment.

• Excellent professional leadership, presentation, communication, and documentation skills.

• Current Public Trust clearance or higher, preferred.

Preferred Qualifications

• Experience working with federal agencies or federal IT contractors, including familiarity with federal compliance frameworks, security requirements, and procurement processes.

• Relevant certifications such as:

  • Microsoft 365 Administrator Expert
  • Azure Administrator
  • JAMF Pro Certification
  • PMP Certification
  • ITIL certification (ITIL 4, preferred)

• Experience with automation and scripting (e.g., PowerShell, Graph API, Bash).

• Experience with ITIL, Agile, or other project management methodologies.

• Experience deploying secure configurations aligned with NIST, CIS, or agency-specific baselines.

• Familiarity with Zero Trust concepts, identity governance, and endpoint security hardening.

• Experience planning or engineering enterprise-scale modernization or transformation initiatives.

• Experience evaluating or implementing AI features in Microsoft 365 (e.g., Copilot), endpoint management workflows, or enterprise collaboration platforms.

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

March 25, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $131,300.00 - $237,350.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

#Featuredjob