MacOs Jobs

Wilo USA LLC is a subsidiary of Wilo SE, which is headquartered in Dortmund, Germany. Wilo is one of the leading manufacturers of pumps & pump systems for heating, cooling & air-conditioning solutions, water supply, and sewage & drainage.

Wilo USA acquired Weil Pump and Scot Pump in 2017, American-Marsh Pumps in 2019 and QuantumFlo in October 2021, Plad in 2023 and HydroServe in 2023.

We are looking for a dependable and detail-oriented IT Technician to support and maintain our organization’s technology systems. The IT Technician will be responsible for installing, troubleshooting, repairing, and maintaining hardware, software, and network systems while providing timely technical support to end users.

Job Responsibilities

Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment
Provide first-line technical support for hardware, software, and network issues
Diagnose and resolve technical problems in person, remotely, or via phone/email
Set up user accounts, permissions, and passwords
Perform routine system updates, patches, and backups
Monitor system performance and report recurring issues
Assist with network setup and troubleshooting (LAN/WAN, Wi-Fi, VPN)
Maintain accurate records of support requests and resolutions
Support IT projects such as system upgrades, migrations, and equipment deployments

Requirements:

Required Qualifications

Associate degree or certification in Information Technology, Computer Science, or related field (or equivalent experience)
1-3 years of experience in IT support or technical assistance
Working knowledge of Windows and/or macOS operating systems
Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
Familiarity with common business software and applications
Strong troubleshooting and problem-solving skills
Good communication and customer service abilities

Preferred Qualifications

Relevant certifications (e.g., CompTIA A+, Network+)
Experience with helpdesk ticketing systems
Basic knowledge of cybersecurity best practices
Familiarity with mobile device management (MDM) tools

Working Conditions

Office-based environment with occasional travel between locations
May require lifting and installing equipment
Some after-hours or on-call support may be required

We offer exceptional benefits: Health, Dental, Vision, Life and Critical Illness Insurance, Employee Assistance Program, Health Savings Account, 401(k) and match, Tuition Reimbursement, PTO 19 days, 10 holidays, 6 sick days. Optional overtime.

New facility with: on-site gym, on-site clinic, climate controlled, natural lighting.

PM22

PI12c2b5-

System Engineer

TRC Talent Solutions

Atlanta, GA, United States

TRC has partnered with a nationally recognized leader in the quick-service restaurant industry, known for its strong brand reputation, customer-first mindset, and commitment to operational excellence. With a large and expanding presence across the United States, this organization supports a highly distributed workforce and continues to invest in modern technology solutions that enhance both employee productivity and the overall customer experience.

Overview

We’re looking for a highly skilled macOS Endpoint Engineer to join a fast-paced enterprise environment supporting and scaling Apple device management using Workspace ONE UEM. This role is hands-on and critical to ensuring secure, efficient, and automated management of macOS devices across the organization.

You’ll own the full device lifecycle—from enrollment and configuration to patching, compliance, and advanced troubleshooting—while driving automation and operational excellence.

Hybrid/ Remote

Monday - Friday | 8am-5pm

Atlanta, GA

What You’ll Do

Manage and scale a fleet of macOS devices using Workspace ONE UEM
Design, implement, and maintain macOS configurations, policies, and system environments
Package and deploy applications (PKG/DMG), scripts, and updates
Build and optimize Automated Device Enrollment (DEP/ADE) workflows
Automate device provisioning and management using bash scripting
Monitor OS updates, patch compliance, and device health across the fleet
Enforce security baselines and ensure compliance with enterprise policies
Provide L3 support for complex macOS issues and perform root cause analysis
Partner with Security, Infrastructure, and Help Desk teams to improve processes
Create and maintain technical documentation, SOPs, and knowledge base articles
Support end users post-deployment to ensure a seamless macOS experience

What You Bring

5+ years managing macOS in enterprise environments
2+ years hands-on with Workspace ONE UEM (macOS-focused)

Strong expertise in:

Automated Device Enrollment (DEP/ADE)
Configuration profiles
Application packaging (PKG, DMG)
Solid bash scripting skills for automation
Experience with patching, updates, and security compliance at scale
Advanced troubleshooting and problem-solving abilities
Strong communication and documentation skills

Cloud and Platform Engineering Manager

Leidos

Rockville, MD, United States

Description

Leidos’ Dig Mod Health IT division is looking for an experienced Cloud and Platform Engineering Manager to support a major IT services project at Health Human & Human Services (HHS) in Rockville, MD.

The Cloud and Platform Engineering Manager will lead and oversee engineering teams focused on M365/Azure environments, endpoint device management, unified communications platforms, mobile device solutions, and AI technology integration. They will manage the daily operations of the endpoint engineering team, set technical standards and best practices, and ensure successful project delivery by coordinating with stakeholders throughout the organization. This role involves managing the team’s priorities and technical projects, working with the Program Manager on technical road maps, resource planning, and allocation. As a senior technical escalation point, they will address issues and challenges, provide feedback and guidance, and regularly interface with the HHS customer to update on status, review projects and risks, and discuss upcoming priorities. The Manager will also collaborate frequently with other cross-functional engineering and contractor teams supporting HHS initiatives.

Candidate MUST:

Be able to work onsite 1-2 days per week, locally available for on-site support in Rockville, MD, or Washington, DC.

Be a US Citizen or US Person who has lived in the United States for the past three (3) consecutive years and hold a current Public Trust level 4 clearance or similar/equal level.

Primary Responsibilities

Lead and manage a multidisciplinary engineering team supporting enterprise endpoint, Microsoft Cloud, and UCC collaboration services in a federal environment.
Oversee engineering functions for Microsoft 365, Azure, Exchange Online, Teams, and related collaboration services.
Manage Windows and macOS endpoint engineering, including device lifecycle management, patching, imaging, compliance baselines, and security configuration.
Oversee mobile device management (MDM) platforms (e.g., Intune, JAMF) and establish secure mobility policies across iOS, Android, and other mobile platforms.
Direct unified communications and video teleconferencing (VTC) engineering, ensuring high availability, quality, and reliability of conferencing infrastructure.
Collaborate with IT leadership to evaluate, test, and integrate AI tools and capabilities into the enterprise endpoint environment, ensuring secure and responsible AI adoption across the user base.
Maintain and oversee the M365/Azure test lab environment, supporting evaluation of new features, patches, and security controls.
Provide technical leadership, mentorship, performance management, and escalation support for engineering staff.
Manage engineering projects, including planning, resource allocation, documentation, stakeholder communication, and risk management.
Ensure adherence to federal cybersecurity requirements, compliance frameworks, and agency-specific security controls.
Develop, review, and maintain engineering standards, runbooks, architecture diagrams, and operational processes.
Identify and implement process improvements, automation opportunities, and operational efficiency enhancements.
Coordinate with cross-functional teams, leadership, and stakeholders to support mission outcomes and modernization initiatives.
Ensure all Service Level Agreements are met or exceeded by all endpoint teams.
Develop, review, and track all endpoint engineering related contract deliverables to ensure they are delivered on time and accurately to the government.

Basic Qualifications

Bachelor’s degree and 12+ years of combined IT and IT Engineering experience, or Master’s degree with 6+ years of combined IT and IT Engineering experience required. Equivalent professional experience may be considered in lieu of a degree.
5+ years of Team and Project Management experience supporting at Senior Level.
Extensive hands-on experience and technical expertise in:
- M365/Azure administration and engineering
- Windows and macOS endpoint management
- Unified communications platforms and VTC systems
- Mobile device management platforms (e.g., Intune, JAMF)
Enterprise AI tools, AI policy considerations, and integrating AI capabilities into end-user environments.
Ability to manage multiple projects, competing priorities, and technical escalations in a fast-paced enterprise environment.
Excellent professional leadership, presentation, communication, and documentation skills.
Current Public Trust clearance or higher, preferred.

Preferred Qualifications

Experience working with federal agencies or federal IT contractors, including familiarity with federal compliance frameworks, security requirements, and procurement processes.
Relevant certifications such as:
- Microsoft 365 Administrator Expert
- Azure Administrator
- JAMF Pro Certification
- PMP Certification
- ITIL certification (ITIL 4, preferred)
Experience with automation and scripting (e.g., PowerShell, Graph API, Bash).
Experience with ITIL, Agile, or other project management methodologies.
Experience deploying secure configurations aligned with NIST, CIS, or agency-specific baselines.
Familiarity with Zero Trust concepts, identity governance, and endpoint security hardening.
Experience planning or engineering enterprise-scale modernization or transformation initiatives.
Experience evaluating or implementing AI features in Microsoft 365 (e.g., Copilot), endpoint management workflows, or enterprise collaboration platforms.

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

March 25, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $131,300.00 - $237,350.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

#Featuredjob

Systems Engineer

Leidos

Oklahoma City, OK, United States

Description

The Defense Sector at Leidos is seeking an experienced Systems Engineer to support an exciting Air Force Life Cycle Management Center program. This role involves supporting the delivery of comprehensive IT and support services to ensure mission success while adhering to DoD standards and regulations. This role includes system configuration, monitoring, troubleshooting, and ensuring the security and integrity of systems and infrastructure. The Systems Engineer will work closely with cross-functional teams to support on-site system deployments, software updates, and operational readiness, ensuring that all systems meet security, performance, and availability requirements.

Primary Responsibilities:

Ability to travel to support customer sites and participate in hardware installation and configuration.
Install, configure, and maintain physical and virtual Linux and Windows servers.
Perform system monitoring, performance tuning, and troubleshooting to ensure high availability and reliability.
Identify and resolve technical issues that arise within a complex system or network infrastructure.
Manage system patches, upgrades, and security hardening in compliance with DoD policies.
Provide support for system backups, disaster recovery, and data integrity.
Assist in managing system access, user accounts, and security configurations.
Collaborate with other IT teams to support software deployments and integration.
Ensure system documentation is maintained and up to date.
Participate in incident response and resolve issues related to system performance, security, and availability.
Coordinate with Government network owners to understand requirements for new locations.

Basic Qualifications:

US Citizen with at least an active Top Secret clearance with the ability to obtain and maintain a SCI prior to your start date.
Bachelor’s degree with 4+ years of experience or a Master’s Degree with 2+ years of experience. Additional experience may be considered in lieu of a degree.
DoD 8140 intermediate certification or DoD 8570 IAM Level II certifications or higher.
Experience with Active Directory, LDAP, or similar directory services.
Strong foundational experience with cloud platforms such as AWS and Azure.
Strong experience administering complex environments with Linux and Windows operating systems, network administration, and networking protocols/functions (e.g., HTTP, HTTPS, SSL/TLS, SMTP, DNS).
Strong problem-solving and analytical skills, with the ability to bring structure and clarity to ambiguous or unstructured information.
Self-starter that is able to work independently while possessing the communication skills to work effectively with multiple cross functional teams and customers.
Excellent interpersonal, verbal and written communication skills.

Preferred Qualifications:

Active DoD TS/SCI security clearance and the ability to maintain that clearance during your employment.
Linux certifications (e.g., RHCSA, RHCE, CompTIA Linux+).
Windows Server certifications (e.g., MCSA, MCSE, CompTIA Server+).
Familiarity with cloud-based account management and infrastructure (e.g., AWS, Azure).
Experience in managing accounts across various platforms (e.g., Windows, Linux, macOS).
Knowledge of automation and scripting (e.g., PowerShell, Python).
Familiarity with ITSM tools like ServiceNow and Atlassian Jira Service Management.

Original Posting:

May 8, 2026

Pay Range:

Pay Range $87,100.00 - $157,450.00

About Leidos

Pay and Benefits

Securing Your Data

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

Inside Sales Rep – Tech Products (Remote)

JOB DESCRIPTION

The Inside Sales Rep – Tech Products (Seasonal, Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position will assist customers taking inbound calls during their purchasing journey. This role includes a sales aspect, where you are expected to achieve a conversion rate of 30%. You will engage in authentic conversations to identify the products and services that best meet the customers’ needs and facilitate the order placement. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Rep – Tech Products position at Concentrix is just the right place for you!

As a remote Inside Sales Rep – Tech Products (Seasonal), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Inside Sales Rep – Tech Products (Seasonal) working from home, you will:

Provide inbound customer support using a call flow guide
Help customers complete purchases and provide post order support
Ask probing questions
Persuade customers to purchase additional products and/or services
Use product knowledge, build client relationships, and find new ways to retain customers
Track, document, and retrieve information in databases
Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
Offer additional products and/or services
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep – Tech Products (Seasonal, Remote) role include:

6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
1+ year of customer service experience; 3+ years preferred
Strong focus on building customer relationships
A basic understanding of upselling, persuasion, building relationships, converting sales, and communication skills
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

The base salary for this position is $17.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay “early,” when you want it
Paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements:The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

· English

· Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

#wfh #wah

Overview:

GovCIO is currently hiring for Systems Engineer SME to manage and secure all mobile devices across the Air Education and Training Command (AETC) organization in the approved AETC Enterprise Mobile Device Management (EMDM) Service as a Software (SaaS) environment (including but not limited to: IBM MaaS360, MS Intune), and working with industry partners to ensure that mobile devices are secure, up-to-date, and functioning efficiently.

As a part of the Operations team, the systems engineer will be relied on for supporting team members by designing, implementing, and maintaining AETC EMDM solutions to manage and secure devices within the organization. Collaboration skills are a must as you will work closely with IT teams to ensure seamless integration and functionality across various platforms and devices.

The candidate of choice must be able to utilize technical skills, attention to detail, and problem-solving abilities to ensure the successful deployment and maintenance of AETC EMDM solutions. We are searching for an individual with the ability to work independently and as a part of a team, with the goal of supporting core correctional operations to improve business practices and performance in support of the agency mission to Recruit, Train, and Educate Exceptional Airmen. Candidate must have a strong understanding of, and hands on experience with, Mobile Device Management (MDM) capabilities, device management best practices, and security protocols.

This position is onsite at JBSA Randolph AFB, San Antonio, TX and is contingent upon OY2 Period of Performance funding award. Position start date on or about May 18, 2026

Responsibilities:

Overseeing the AETC Enterprise Mobile Device Management (EMDM) solution Administration which could look like
Assuming responsibility for the end-to-end management and troubleshooting of MDM devices (includes but not limited to: Windows, MAC, iOS, Android)
Providing data and performing actions requested by the EMDM Information Systems Security Manager (ISSM) to ensure Authorization to operate (ATO) compliance
Administering Apple Business Manager
Creating and managing trusts between Apple Business, hardware vendors (includes but not limited to: AT&T, Verizon) and the MDM
Performing resolution activities to diagnose issues related to application deployment, configuration issues and performs quality assurance
Creating and deploying MDM policies for device enrollment, configuration, compliance, security, and application management
Creating and managing configuration profiles for different types of hardware, applications, software, and other mission requirements
Supporting identity and access management (IAM) principles and technologies
Providing technical support and troubleshooting for MDM related issues
Staying informed about new MDM features, updates, and capabilities
Developing and maintaining documentation, training materials, and standard operating procedures
Working the industry partners to submit tickets for reporting issues that require industry partner intervention
Coordinating and participating in planned maintenance activities
Coordinating and participating in planned change control board activities
Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers.
Other duties as assigned

Qualifications:

Required Skills and Experience

Clearance Required: Secret
High School with 10+ years (or commensurate experience)

Bachelor’s degree or higher in computer science, information security, information technology or closely related field
Two years of modern workplace technologies, including Windows, iOS, Android and macOS platforms
One year of professional work experience as an MDM Administrator or similar role, managing device management and security solutions.

Required Certifications:

CompTIA Security +CE

Preferred Skills and Experience

Five or more years of experience working with mobile device management and mobile application management concepts. Experience should include design, installation, configuration, and administration
Four or more years of experience in the administration of IBM MaaS360, Microsoft Intune, Azure and M365 products
Two or more years of experience with identity and access management (IAM) principles and technologies, including single sign-on (SSO), certificates, multi-factor authentication (MFA) and device hardening
Certifications or others – MS Intune, MaaS360, and Azure Administrator

#NSS

#DL

Posted Salary Range: USD $150,000.00 - USD $195,000.00 /Yr.

Senior SaaS Platform Engineer

Senior SaaS Platform Engineer Full-time Company Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Job Description The Opportunity: CapTech is seeking an experienced SaaS platform engineer to play a senior, hands-on role in the engineering, administration, and evolution of our enterprise application ecosystem. This is not a traditional support-only role. You will serve as a technical owner and subject matter expert for critical SaaS and cloud platforms, driving automation, security, scalability, and user experience improvements across the organization. You'll partner closely with IT Operations, InfoSec, and Business teams to design solutions that scale and you'll have the autonomy to influence tooling, architecture, and operational standards. If you enjoy deep technical problem-solving, building elegant automation, and improving how modern enterprises actually work, this role offers meaningful scope and visibility. What You'll Do: Act as a senior technical owner for a portfolio of SaaS and select onpremises platforms supporting CapTech employees Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight Design, implement, and continuously improve application configurations, integrations, and access models Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot) Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns Partner with Security and IT Leadership to enforce leastprivilege access, governance controls, and audit readiness Influence change management practices aligned with ITIL, balancing agility and stability Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions Mentor junior engineers through technical guidance, documentation, and best practices Qualifications Experience & Expertise: 5+ years supporting and administering complex cloud-based SaaS environments in professional or enterprise settings Demonstrated ability to operate as a trusted technical advisor and escalation point Advanced experience administering: Microsoft 365 (including Entra ID, Power Platform, Intune, and Copilot), Azure, AWS, and Google Cloud Platform, GitHub (source control, automation workflows, CI/CD enablement), Atlassian tools (Jira, Confluence), Snowflake (platform administration), Databricks (platform administration) Strong PowerShell scripting skills Comfort working in macOS and Windows CLI environments Deep understanding of identity, authentication, and authorization models Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions Mindset & Approach: Customer-focused, but systems-mindedyou fix root causes, not just symptoms Comfortable operating with autonomy and accountability Curious about AI, automation, and emerging toolsand pragmatic about applying them responsibly Strong communicator who can engage effectively with both technical and non-technical stakeholders Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs. Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths Modern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs Carrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care Fringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities. 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

IT Operations Assistant - Lab Schools

Illinois State University

IT Operations Assistant - Lab Schools Job no: 521792 Work type: On Campus Location: Normal, Illinois Title: IT Operations Assistant - Lab Schools Employee Classification: Student Help Regular Division Name: Academic Affairs Department: Laboratory Schools Superintendent Job Summary - Primary responsibility is user support and customer service - Be present and visible in the Laboratory schools and available to users requiring technical assistance - Respond to questions from customers; remotely assist faculty, faculty associates, staff, and students with technology incidents and requests - Learn fundamental operations of commonly used software, hardware, and other equipment - Follow standard Help Desk operating procedures; accurately log all Help Desk contacts using ticket tracking software - Accurately assign, manage, track, update, and retire IT Inventory Assets - Attend all Help Desk training sessions when provided - Become familiar with available support resources; stay up-to-date on campus technology changes or incidents - Become familiar with technology policies, services, and staff - Elevate tickets to appropriate technology support staff as necessary - Maintain reasonable discipline and decorum in the Help Desk - Other duties as assigned by technology support staff, as appropriate Additional Information Student employees are eligible to participate in the Universitys 403(b) Plan. More information can be found here. Pay Rate $16.50/hour Required Qualifications - Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others - Ability to provide technical support either remotely or in person with a professional demeanor; previous customer service experience strongly desired - Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it - Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations - Creativity; ability to think around problems and come up with creative solutions is helpful - Ability to work responsibly with or without direct supervision - Working knowledge of common operating systems (Windows 10, macOS, and iOS) - Strong research skills - Strong organizational skills Preferred Qualifications - Experience in a leadership/mentor role - Experience or interest in any of the following: 1. Microsoft Windows 11 2. macOS Ventura, Sonoma, and/or Sequoia 3. Microsoft Office 365 4. Active Directory 5. SCCM, Intune, Jamf, or other Mobile Device Management (MDM) platforms 6. Scripting/Programming languages such as PowerShell and/or Bash/zsh 7. ServiceNow or other ITSM applications Work Hours 15-25 hours per week. Hours will be between 7:30am and 5:00 pm Functional Expectations Must be able to complete the following with or without reasonable a accommodation: - Remain at a workstation for extended periods - Distinguish colors on a monitor - Move about in various locations across campus as needed to complete day-to-work - Distinguish color codes and wires - Effectively communicate on a daily basis Proposed Starting Date June 2026 Required Applicant Documents Resume, Cover Letter and Work Availability Please Note : These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Contact Information for Applicants Jordan Harrison jjharr3@ilstu.edu Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at Failure to comply with this law will result in cancellation of your appointment. Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311. Application Opened: 05/06/2026 02:35 PM CST Application Closes: 05/13/2026 11:55 PM CST Back to search results Apply Now Whatsapp Facebook LinkedIn Email App

IT Operations Assistant - COE Collegiate (SP)

Illinois State University

IT Operations Assistant - COE Collegiate (SP) Job no: 521739 Work type: On Campus Location: Normal, Illinois Title: IT Operations Assistant - COE Collegiate (SP) Employee Classification: Student Help Regular Division Name: Academic Affairs Department: Instructional Tech - College of Education Job Summary - Primary responsibility is user support and customer service. - Be present and visible in the College of Education and available to users requiring technical assistance. - Respond to questions from customers; remotely assist faculty, staff, and students with technology incidents and requests. - Learn fundamental operations of commonly used software, hardware, and other equipment. - Follow standard Help Desk operating procedures; accurately log all Help Desk contacts using ticket tracking software. - Accurately assign, manage, track, update, and retire IT Inventory Assets. - Attend all Help Desk training sessions when provided. - Become familiar with available support resources; Become familiar with the Colleges technology policies, services, and staff. - Elevate tickets to appropriate College technology support staff as necessary. - Maintain reasonable discipline and decorum in the Help Desk. - Other duties as assigned by the Endpoint Administrators or other COE technology support staff, as appropriate. remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations - Creativity: ability to think around problems and come up with creative solutions is helpful - Ability to work responsibly with or without direct supervision - Strong research skills - Strong organizational skills Additional Information Student employees are eligible to participate in the Universitys 403(b) Plan. Pay Rate $17/hour Required Qualifications - Working knowledge of common operating systems (Windows 10, macOS, and iOS) - Ability to provide technical support either remotely or in person with a professional demeanor; previous customer service experience strongly desired Preferred Qualifications -Experience in a leadership/mentor role. -Microsoft Windows 11 - macOS Ventura, Sonoma, and/or Sequoia - Microsoft Office 365 - Active Directory - SCCM, Intune, Jamf, or other Mobile Device Management (MDM) platforms - Scripting/Programming languages such as PowerShell and/or Bash/zsh - ServiceNow or other ITSM application Work Hours 15-24 hours per week. Proposed Starting Date August 17, 2026 Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. Application Opened: 04/24/2026 04:00 PM CST Application Closes: 05/15/2026 11:55 PM CST Back to search results Apply Now Whatsapp Facebook LinkedIn Email App

IT Support Specialist

Cerex Advanced Fabrics

Cerex Advanced Fabrics is seeking a motivated and service-oriented IT Support Specialist to provide technical support and maintain the reliability of our IT systems across office and manufacturing environments. This role serves as the primary point of contact for end-user technical issues and is responsible for troubleshooting hardware, software, network, and system access concerns. The ideal candidate combines strong technical proficiency with excellent communication skills and a customer-first mindset to ensure operational efficiency and minimal downtime. Reports To: IT Director Direct Reports: NA

EDUCATION/EXPERIENCE

Required: • Bachelor’s degree in computer science, Information Technology, or related field preferred or 3–4 years of equivalent hands-on IT support experience. Technical Knowledge

Proficiency with Windows operating systems.
Working knowledge of Microsoft Office 365 applications.
Familiarity with Active Directory and user account management.
Understanding basic network protocols (TCP/IP).
Solid working knowledge of standard office applications (e.g., Adobe and other productivity tools), along with familiarity supporting PC hardware, printers, and common peripherals.

Preferred:

Experience in a manufacturing or multi-site environment is preferred.
A+ Certified

ESSENTIAL JOB SKILLS

Communication & Customer Service

Strong verbal communication skills to explain technical issues in simple terms.
Professional written communication skills for documentation and reporting.
Excellent customer service orientation.
Ability to interact professionally with employees across all departments.

Analytical & Organizational Skills

Strong troubleshooting and analytical skills.
Effective time management to meet service expectations.
Ability to multitask and prioritize competing requests.
Attention to detail and strong documentation practices.
Observational skills to identify early warning signs of technical issues.

PRIMARY RESPONSIBILITIES

Technical Support & Troubleshooting

Diagnose and resolve hardware, software, and network-related issues.
Provide desktop and remote support for Windows and macOS environments.
Troubleshoot connectivity issues (TCP/IP, printers, scanners, peripheral devices).
Gather and analyze information to diagnose system issues accurately.
Escalate complex or unresolved technical issues to appropriate senior team members to ensure timely and effective resolution.

Installation & Maintenance

Install, configure, and upgrade operating systems and business applications.
Deploy and maintain desktop computers, laptops, printers, and related peripherals.
Perform post-deployment verification to ensure systems remain stable and fully operational after software updates and security patches are applied.
Maintain system performance through preventative maintenance.

User Account & Access Management

Create and manage user accounts in Active Directory and email systems.
Provisioning access permissions and system credentials for new hires.
Support onboarding and offboarding processes.
Maintain accurate documentation of user access controls.

Ticket & Service Management

Document, track, and prioritize support requests in the IT ticketing system.
Ensure timely resolution and communicate status updates to employees.
Log all service requests accurately and maintain detailed support notes.
Monitor ticket queues to meet service level expectations.

System Security & Compliance

Ensure endpoints are secure, patched, and properly backed up.
Monitor systems for warning signs of potential security or performance issues.
Assist with enforcing IT security policies and standards.
Support disaster recovery and backup validation processes.

Physical Demands

Combination of office and plant-floor support.
May require lifting IT equipment (up to 50 lbs).
Occasional after-hours support for maintenance or system updates.

CEREX Advanced Fabrics is an Equal Opportunity Employer and complies with all Department of Labor regulations including the Americans with Disabilities Act and the Military Veterans Act and is a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Apply today and take the next step in your IT career with an industry leader in innovation and excellence. Send Resumes by Clicking the Apply Now Button or directly at . recblid aowokdvj9j3xv21uydgkcmclw1ggtm

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