Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

• ​This job is a member of the Information Technology Team within the Information Technology Division
• Responsible for leveraging cutting edge technology to solve business problems at American Airlines by participating in all phases of the development process from inception through transition, advocating the agile process and test-driven development, using object-oriented development tools to analyze, model, design, construct and test reusable objects, and making the codebase a better place to live and work

What you’ll do

• ​Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements
• Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development
• Troubleshoots and debugs complex issues; identifies and implements solutions
• Creates detailed project specifications, requirements, and estimates
• Researches and implements new technologies to enhance current processes, security, and performance
• Supports the development of coding standards and adheres to best practices and security guidelines
• Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs

All you’ll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments
• 3+ years of cloud development and data lake experience (prefer Microsoft Azure) including Azure EventHub, Azure Data Factory, Azure Functions, ADX, ASA, Azure Databricks, Azure DevOps, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Power BI

Preferred Qualifications- Education & Prior Job Experience

• ​Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 5 years of full Software Development Life Cycle (SDLC) experience
• Airline Industry experience

Skills, Licenses & Certifications

• Proficiency in Full Stack Development
• ​Proficiency and demonstrated experience in the following technologies:
  • J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB
  • Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning
  • Cloud-based development:  Cloud Foundry
  • Web Servers: Tomcat, tcServer, Websphere
  • Web Services: REST/SOAP (JSON/WSDL/XML)
  • Frameworks: Spring Framework, Spring Boot
  • Front-end: Angular JS, Ext JS, CSS, jQuery, AJAX
  • Build/deployment tools: Maven, Gradel, Git, Junit, Mockito
  • Other Dev Ops Toolchain: Selenium, Nexus Repository, Hygieia, SonarQube, Fortify on Demand, Slack, GitHub, Jenkins, ElasticSearch, Logstaash, Kibana, New Relic
  • Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ, Tivoli Scheduler, SQL Developer, IDE
• Proficiency in object-oriented design techniques and principles
• Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.)
• Experience in Agile methodologies, such as SCRUM
• Scripting experience with Python, Spark or PySpark, Unix, and SQL
• Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment

What you’ll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Join a Culture Like No Other!
Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we’re more than just a workplace - we’re a community that thrives on innovation, support, and making a difference.

We’re looking for a Client Retention Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.

Why You’ll Love Working Here:

• Comprehensive Benefits: Medical, Dental, and Vision Insurance.
• Secure Your Future: 401K with a generous company match.
• Time to Recharge: Generous PTO - start accruing from day one!
• Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.
• Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.
• Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.
• Growth & Coaching: Learn from industry professionals committed to your success.
• Diverse & Inclusive: We embrace what makes each team member unique!

About the Role

At Wesley Financial Group, our clients trust us to have their backs - and as a Client Retention Specialist, you’ll be the person who proves that trust is well-placed. In this role, you’ll connect with current and past clients via phone and email to address concerns that have been escalated beyond the specialist and manager level. You’ll dig into the details, research the full picture, and provide thoughtful, objective feedback on each situation.

Your mission is simple but meaningful: find a fair, reasonable, and ideally amicable resolution to every client concern that reaches your desk. This takes equal parts empathy, professionalism, and problem-solving - and if that sounds like your sweet spot, we’d love to hear from you.

Essential Duties & Responsibilities

• Own the escalation process - utilize the Escalation system in Salesforce to update, monitor, and manage all assigned escalations from start to resolution.
• Be accessible and reliable by maintaining a consistent schedule that allows clients to book appointments in advance.
• Do the homework - thoroughly research the history of each client dispute by reviewing recorded phone calls and detailed notes in Salesforce before engaging.
• Lead with empathy and professionalism - perform de-escalations with clients via phone and email, resolving issues quickly and successfully while demonstrating a compassionate and friendly demeanor at all times.
• Drive continuous improvement by providing objective feedback on process improvement opportunities that can help reduce future client complaints.
• Collaborate across departments to coordinate transfers and ensure clients who need additional assistance are connected with the right teams.
• Communicate with clarity and fairness - deliver efficient, objective feedback to employees when situations warrant it.
• Stay responsive - promptly address Slack messages, emails, and Salesforce correspondence to keep communication flowing.
• Stay flexible - take on additional tasks and responsibilities as assigned.

Preferred Experience & Qualifications

• Minimum of 3 years in a similar role with proven expertise in de-escalation, conflict resolution, and negotiation - you’ve been in the tough conversations and know how to navigate them well.
• At least 1 year of hands-on experience with Salesforce and Google Suite.
• Excellent time management and multitasking skills - you can balance a full caseload without letting details slip.
• Outstanding written and verbal communication skills that reflect professionalism and clarity.
• A positive, professional attitude that comes through in every client interaction.
• Flexibility and adaptability when priorities shift or unexpected situations arise.
• The ability to maintain a fair and objective mindset, even when emotions run high.
• Composure and confidence when communicating with clients who are stressed, frustrated, or in an emotional state - you stay steady so they don’t have to.

Ready to Make a Difference?
This is more than just a job - it’s your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.

Apply now and discover what makes Wesley Financial Group truly stand out. We can’t wait to welcome you to the team!

PId0e50ced7d30-9010

Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Calibration Technician:

Job Summary
Calibration Tech 1 is responsible for the calibration, alignment, and orientation verification of electronic navigation devices. This role involves using purpose-designed tools and equipment to perform, evaluate, and validate the proper alignment and output of MEMS, Magnetometers, and GNSS-based devices. The technician will ensure that all calibration processes are accurately documented, and devices are handled in compliance with Electrostatic Discharge (ESD) safety standards. The role demands strict adherence to safety, cleanliness, and organization protocols while working closely with engineering and production teams to maintain quality and performance standards.

Duties & Responsibilities:

Key Responsibilities

Testing and Quality Control

• Perform calibration, alignment, and orientation verification of MEMS, Magnetometers, and GNSS-based devices to ensure they meet required standards.
• Operate specialized testing equipment and perform precise measurements and diagnostics to verify device functionality.
• Identify faults during testing, troubleshoot, and document corrective actions.
• Work with engineering teams to review test data and recommend improvements or adjustments.
• Maintain accurate records and documentation for all tests, calibration results, and any issues encountered during the process.

In Process Quality Control Checks

• Verify that all devices are fully calibrated and meet the required specifications following assembly, prior to performance testing and final configuration.
• Conduct in-process QC inspections to confirm that devices meet or exceed expectations.

Maintenance of Equipment and Tools

• Calibrate and maintain testing equipment to ensure consistent and reliable results.
• Organize and maintain calibration tools, ensuring any malfunctions are reported promptly for repair.
• Ensure that testing tools and equipment are regularly cleaned and maintained to avoid contamination or inaccuracies.

Camera Calibration

• Perform camera calibration on optical devices to ensure accurate image quality and alignment for devices requiring visual inspection or imaging.

Helmholtz Coil Loading and Unloading

• Responsible for the proper loading and unloading of Helmholtz Coils to support calibration and testing of magnetic sensors and related devices.

Inventory Cycle Counting

• Participate in periodic inventory cycle counting to ensure accurate tracking and management of components and tools used in calibration and testing.

ADTS Testing (Air Pressure Data Test System)

• Perform ADTS (Air Pressure Data Test System) testing on devices to ensure they meet dynamic air pressure performance specifications and are functioning as expected.

Transport Devices Between Workstations

• Efficiently transport devices between workstations in a safe, protected, and timely manner to ensure the continuous movement of the process flow.

Collaboration and Reporting

• Collaborate with the engineering, production, and quality teams to resolve issues and ensure calibration processes align with production needs.
• Participate in the generation of regular reports on calibration results, performance anomalies, and process improvements.
• Provide feedback and recommendations to improve calibration processes and overall performance.

Health and Safety

• Follow safety protocols to ensure the safe operation of calibration tools and equipment.
• Adhere to Electrostatic Discharge (ESD) safety standards when handling sensitive components.
• Ensure a clean and organized work environment, maintaining proper cleanliness of tools and equipment to prevent any risk of contamination.
• Handle all devices and components with care to prevent damage and ensure quality standards are met.

Documentation and Proper Handling

• Maintain accurate and complete documentation for all calibration activities, test results, and corrective actions.
• Ensure proper handling of devices and calibration tools, strictly following safety, cleanliness, and organization protocols.
• Ensure that all calibration data is stored securely and is accessible for future reference or audits.

Daily Operational Duties

• Verify files and documentation to ensure accuracy and compliance with company standards.
• Assist with regular cleaning and organization of facilities and workstations to maintain a safe and efficient working environment.
• Ensure all workstations are organized and properly equipped for daily calibration tasks.

Pre-Requisites / Skills / Experience Requirements:

Preferred Skills & Qualifications

Education

• HS Diploma or equivalent

Experience

• Experience working with MEMS, Magnetometers, GNSS-based devices, and related calibration tools is preferred.

Technical Skills

• Proficient in using calibration tools and testing equipment.
• Familiarity with calibration processes for MEMS, Magnetometers, and GNSS-based devices.
• Ability to read and interpret technical documentation, including schematics and manuals.

Software and Tools

• Proficient in Excel for data tracking and analysis.
• Familiarity with Slack for team communication and collaboration.
• Experience using Odoo for internal tracking and management processes.
• Familiar with internal calibration recording scripts and programs for documenting and processing calibration data.

Soft Skills

• Effective communication and teamwork abilities.
• High attention to detail and problem-solving skills.
• Ability to manage multiple calibration tasks efficiently and independently.

Working Conditions

• The work environment is clean, organized, and focused on safety.
• Potential overtime or weekend work depending on production needs.
• Must use specialized calibration and testing equipment.

Physical Demands

• Ability to stand, sit, or move around for extended periods.
• Ability to lift up to 30 lbs. to handle equipment and devices.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

Seed stage SaaS startup seeking local Swiss army knife engineer to take MVP to market adding agentic AI features

This Jobot Job is hosted by: Charles Simmons
Are you a fit? Easy Apply now by clicking the “Apply” button and sending us your resume.
Salary: $120,000 - $150,000 per year

A bit about us:

Enterprise technology sales cycles are often long and drawn out, with many stakeholders involved, differing incentives and priorities, and communication channels. This startup thinks the deal should be treated like a project and managed leveraging all the data from all the places to improve efficiency and observability. Every text, document, profile, call, email, slack message, note, etc. should be used to improve, update, and adapt the project in harmony and this product aims to cut the fat and automate the fusion.

Why join us?

• Join the founding team of successful engineer-entrepreneurs
• significant equity
• negotiable base salary

Job Details

Job Details:
We are seeking a dedicated and passionate Senior Software Engineer specializing in Agentic AI to join our early stage SaaS startup. The successful candidate will play a pivotal role in developing and enhancing our innovative AI solutions; leveraging RAG, MCP, vector databases, LLMs, etc. This is a permanent, full-time position. You will be part of a collaborative team that is driving the future of technology services, pushing boundaries, and delivering cutting-edge solutions for our diverse clientele. Currently stack is TypeScript, React, Node, PostgreSQL, AWS, pgvector, Delta Lake, ClickHouse, Terraform. Looking into Pinecone, Weaviate, Python

Responsibilities:

• Design, develop, and implement AI systems and solutions, focusing on Agentic AI principles.
• Utilize Vector Database expertise to manage and optimize data handling processes.
• Collaborate with cross-functional teams to understand requirements and develop AI solutions accordingly.
• Drive continuous improvement initiatives, enhancing system performance, efficiency, and scalability.
• Troubleshoot complex software issues, implementing robust and lasting solutions.
• Stay updated with the latest industry trends and advancements in AI and machine learning.
• Mentor junior engineers, fostering a collaborative and innovative team environment.
• Ensure adherence to best coding practices, maintaining code quality and system security.
• Participate in all phases of software development life cycle, including analysis, design, testing, and deployment.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is preferred.
• Minimum of 5 years of experience in software development, with a focus on AI and machine learning.
• Proven experience with Vector Database is essential.
• Strong knowledge of AI principles, machine learning algorithms, and data structures.
• Proficiency in programming languages such as TypeScript, Python
• Excellent problem-solving skills, with the ability to troubleshoot complex software issues.
• Strong understanding of software development methodologies and life cycles.
• Excellent communication skills, with the ability to explain complex concepts to non-technical team members.
• Demonstrated ability to work effectively in a team environment, collaborating with diverse teams.
• Proven ability to manage multiple projects simultaneously, meeting deadlines and quality standards.
• Strong desire to learn, grow, and stay updated with the latest industry trends and advancements.

Interested in hearing more? Easy Apply now by clicking the “Apply” button.

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