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Desktop Support Technician
Leidos
Multiple locations
In office
Mid
$35/hour - $39/hour
RECENTLY POSTED

Description

More About the Role:
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Patuxent River, MD as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.

The work location for this position will be at a government site and will require the ability to:
•Must be able to lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders.
•Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
•Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
•Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer).
•Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot issues; valid state license required.

What You’ll Get to Do:
•Manage the resolution of customer tickets according to established Service Level Requirements (SLRs). 
•Ensure proper ticket-handling according to guidelines set in place. 
•Properly troubleshoot and resolve user computer issues including hardware and software-related concerns. 
•Ensure customer related tasks are completed within the timeline set. 
•Troubleshoot and resolve local and networked Multi-Function Devices, printers, and other hardware components.
•Assist other technicians in resolving complex issues.

You’ll Bring These Qualifications:
•Must be a US Citizen and possess a DoD Secret Clearance.
•HS diploma with 4+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience.
•Valid DoD 8570 IAT Level II: Security+ or higher Certification. 
•Must demonstrated expertise in IT Enterprise Operations. 
•Experience with Microsoft Windows OS, version 10. 
•Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. 
•Basic network troubleshooting skills. 
•Excellent customer service skills. 
•Excellent oral and written communication skills.

These Qualifications Would be Nice to Have:
•Organized and detail-oriented.
•Strong leadership skills.
•Self-motivated/ self-directing.
•Strong collaboration, prioritization, and adaptability skills required. Relationship building.
•Ability to manage and prioritize own work, and that of their team.
•Independent decision making.
•Analytical thinking; thinking out of the box.
•Ability to effectively communicate with all organizational levels (SME to Senior Management).
•Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.).

Pay Range: $35.00 - $39.00/hourly rate.

NGEN

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

April 9, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Technical Support Specialist
Manpower
Virginia Beach, Virginia
In office
Junior
$22/hour - $23/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client, an industry leader in outdoor power equipment support, is seeking a dedicated Technical Support Specialist to join their team. As a Technical Support Specialist, you will be part of the Office support team, assisting STIHL dealers and end users. The ideal candidate will demonstrate excellent communication skills, technical aptitude, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Technical Support Specialist

Location: Virginia Beach, VA

Pay Range: $22-23/hour

Shift: 10:00am - 6:00pm, Monday through Friday

What’s the Job?

  • Provide high-level technical support to dealers via phone, email, or web chat, including troubleshooting and repair guidance for the full STIHL product range.* Assist end users with product selection, application support, maintenance, and conflict resolution to ensure customer satisfaction.* Utilize Customer Relations Management (CRM) software to document interactions and update customer records accurately.* Participate in team training sessions and meetings to stay current on product knowledge, policies, and support procedures.* Perform all other duties and responsibilities as assigned to support team objectives.

What’s Needed?

  • High School Diploma or GED required; advanced degrees in related disciplines are preferred.* Work experience in an outdoor power equipment dealer or related industry knowledge.* Ability to translate complex technical concepts to dealers and end users effectively.* Excellent verbal and written communication skills, serving as the voice of STIHL to customers.* Proficiency in Microsoft Office, CRM software, SharePoint, and live chat tools.

What’s in it for me?

  • Opportunity to work with a reputable industry leader in outdoor power equipment support.* Engage in meaningful work that directly impacts customer satisfaction and success.* Collaborate with a dedicated team committed to professional growth and excellence.* Gain valuable experience in technical support and customer service within a dynamic environment.* Work in a supportive and inclusive workplace that values diversity and innovation.

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans* Dental Plan* Supplemental Life Insurance* Short Term Disability Insurance* 401(k)

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Tech Support Specialist C4I-Tactical Data Link (Engineer Systems 2)
HII
Virginia Beach, Virginia
In office
Mid - Senior
$68,050 - $97,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Requisition Number: 27534

Required Travel: 0 - 10%

Employment Type: Full Time/Salaried/Exempt

Anticipated Salary Range: $68,050.00 - $97,000.00

Security Clearance: Secret

Level of Experience: Mid

This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business.

As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts.

For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of readiness.

HII supports the Department of Energy’s national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients’ toughest nuclear and environmental challenges.

Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072

Job Description

Mission Technologies, a division of Huntington Ingalls Industries, is searching for a qualified candidate to fill the role of Technical Support Specialist - C4I. The position works onsite Chamberlain Hall, Dam Neck Annex, Virginia Beach, Va. supporting Maritime Operation Center - Exercise Support Team (MOC-EST) and Naval Surface Warfare Center- Corona (NSWC-Corona) in providing Navy LVC training throughout all assigned Areas of Responsibility (AORs). This position acts as the C4I Systems Tactical Data Link (TDL) Engineer and provides TDL operations expertise to all training (FST) events for fleet and task force staff. The Specialist will be required to perform Operations on all NSWC TDL systems and Maintenance as required. They will interface with outside agencies to provide TDL system connectivity between major commands and will assist with the testing and integration of new Tactical Data Link technologies. Candidates must be able to analyze and troubleshoot at the system level to detect and resolve problems and will require interaction with Military, Government and Contractor Leadership. Communication skills are required. The position requires flexibility to work non-standard work hours and work weeks of more than 40 hours to meet business, customer, and contractual requirements.

Essential Job Responsibilities

  • Provide knowledge and expertise in operating Tactical Data Link (TDL) systems.
  • Provide knowledge of Link 16 protocols, waveforms, and network architectures.
  • Provide Onsite and remote troubleshooting support for Tactical Data Link (TDL) systems across NCTE Enterprise
  • Prepare reports and briefs as required.

Minimum Qualifications

  • High School Diploma or equivalent and 6 years relevant experience, or 2 years relevant experience with Bachelor in related field, or 0 years relevant experience with Masters in related field.
  • Strong background in Tactical Data Link (TDL) systems.
  • COMPTIA Security+ certification within 90 days.
  • Experience working with Link 16.
  • Experience with TDL protocols.
  • Understanding of TDL topology and C4I architectures.
  • Must have technical leadership ability. During LVC event execution, must be able to address technical issues and engage engineers from the appropriate domains to resolve.
  • Must have excellent written and verbal communication skills.
  • Active Secret Clearance and the ability to obtain.

Preferred Requirements

  • Experience with Tactical Data Analysis Connectivity System (TDACS), Gateway Manager (GWM, and Link Management and Monitoring Tool (LMMT)
  • Familiarity with Joint Semi-Automated Forces/Joint Simulated Bus (JSAF/JBUS).
  • DIS Experience with Model and Simulation Systems to include Joint Live Virtual Constructive (JLVC) and JSAF.
  • Experience working with Navy training systems and command structure.

Physical Requirements

Office, industrial, or shipboard environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. Lifting and moving materials may be required.

HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

Why HII
We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Electronic Security Sales Account Executive
Johnson Controls
Multiple locations
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Description

We are seeking an Electronic Security (ESS) Sales Account Executive to join our federal team. At Johnson Control’s we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense, and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure. The Security Account Executive is an experience salesperson responsible for the profitable sales growth of new and existing accounts within in an assigned territory while maximizing customer satisfaction and retention.

Location: Must be based in the Washington D.C. Metro area or Norfolk, VA area (employees choice) due to the territory being supported
Benefits: Eligible for benefits on first day of employment
Vacation: 3 weeks of paid vacation, 5 sick days, 3 floating holidays, and 10 standard holidays per calendar year

As a Security Account Executive, you will:

  • Increase market share by selling a broad range of Johnson Controls and other OEM electronic security products and services to new and existing federal customers.

  • Build and develop an account portfolio in assigned territory primarily through prospecting, business development activities, capture of competitive solicitations and the sale of security solutions through current and new contract vehicles

  • Use account management practices to penetrate accounts and to expand the sale of security solutions across the account enterprise .

  • Drive reoccurring revenue growth by renewing and expanding existing customer maintenance and software support agreements

  • Identify and support cross sale opportunities to provide other Johnson Controls portfolio solutions of fire, HVAC and building automation systems into assigned accounts

  • Act as Capture Manager for competitive solicitations, lead and contribute to the technical development, pricing, and written narratives of comprehensive winning proposals.

  • Actively participate in and lead customer presentations and systems demonstrations utilizing technical knowledge, sales skills, and business acumen to assist in driving opportunities that create growth.

  • Develop account plans and execute strategic growth initiatives for new and target accounts.

  • Independently establish call plans and customer follow-up strategies and tactics; consistently apply time and territory management techniques.

  • Assist application engineering resources in the solution design of building security systems (i.e., Access Controls, Intrusion Detection Systems, Video Surveillance Systems, data networks, etc.) at federal government sites.

  • Collaborate with internal resources to improve operational delivery through the collection of customer feedback and emerging trends in the security industry.

  • Partner with Field Operations teams to ensure proper application of systems products to meet customer expectations.

  • Conduct market research on the upcoming technologies expected to impact the Federal security business and maintain an understanding of existing account base needs and gaps.

  • Ensure the use of Johnson Controls Federal Systems policies and procedures in all aspects of project preparation and implementation.

Required Qualifications:

  • 5+ years of demonstrated expertise in the development and sales of Electronic Security Systems projects (Intrusion Detection Systems, Access Controls, Video Surveillance Systems, etc.) . 10+ years preferred.

  • Ability to relate technical knowledge to both technical and non-technical audiences

  • Excellent oral, written and presentation skills with the ability to present to senior level executives and senior military officials within the customer organization and Johnson Controls organizations. Technical writing experience strongly preferred

  • The ability to obtain and maintain a Department of Defense Secret security clearance required. (This involves a background/character, criminal history, employment, and credit check.)

  • Ability to travel up to 50%; primarily within the Washington D.C. Metro and Norfolk, VA area

Preferred Qualifications:

  • Proven ability to develop and manage complex and enterprise level accounts
  • Knowledge and experience with large integrated electronic security systems at federal government sites
  • Knowledge and experience selling a broad range of industry systems; Softwarehouse Ccure 9000, Lenel, Bosch Video Management, Genetec, Vindicator, DMP, Exacqvision, etc.
  • Capture management, proposal management, and/or technical writing experience
  • Prior or active service in the US military and/or familiarity with federal procurement processes

Preferred Education:

  • Bachelor’s Degree in Engineering, Sales/Marketing, Business, or a related field, or equivalent experience

Who We Are:

At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect.

To learn more about who we are and what we do, please check out our Take a Journey video.

Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers

Division: JCFS (Johnson Controls Federal Systems)

#LI-MG3

#LI-Hybrid

SMIT Service Desk Tier 1 Technician
Leidos
Norfolk, VA, United States
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Description

The SMIT Service Desk Tier I Team has an opening for an entry level technician to work in our Norfolk, VA office. This team provides Tier I technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide technical support issues for end-users of the organization’s products and services.

Primary Responsibilities

As a Service Desk Tier I Technician, you will:

  • Use automated information systems to analyze routine situations.
  • Review incoming requests, both computer generated and verbal, then sort, code and take initiative to prioritize tasks for proper action to manage time efficiently.
  • Resolve problems independently or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary.
  • Supports users by fulfilling individual requests for information and/or training in the utilization of the various databases available.
  • Instructs users in the use of PCs and networks.
  • Demonstrate critical thinking skills to quickly understand complex systems.
  • Work on many tasks simultaneously in a high-pressure environment.
  • Interact with individuals on all organizational levels.
  • Develop and strengthen peer mentoring skills.
  • Demonstrate excellent phone and email support with effective verbal and written communication skills.

Basic Qualifications

  • High school education or equivalent and 1-3 years general experience, or equivalent combination of experience and college level education
  • 8570 certification - CompTIA Network +, A +, or Security +CE
  • Superior skills in both written and verbal communication.
  • Strong problem-solving skills.
  • Ability to effectively document issues, troubleshooting steps, and resolutions implemented.
  • Understands NMCI internal structure, processes and tools.
  • Proficient with HPSM ticketing and Knowledge Management System.
  • Must be a US Citizen.
  • Able to work assigned shifts as needed, including overnights and weekends.
  • Must have active interim or secret clearance.

Preferred Qualifications

  • Associate’s degree or higher in information technology, or related IT or equivalent work experience, or 1 year of experience on NMCI Service Desk.
  • Proactive learner who takes ownership of their own growth and career development.

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

February 20, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

SMIT Service Desk RDM Tier 2 Technician
Leidos
Norfolk, VA, United States
In office
Junior - Mid
Private salary
RECENTLY POSTED

Description

The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization’s products and services.

Primary Responsibilities

As a Service Desk RDM Technician, you will:

  • Use automated information systems to analyze routine situations.
  • Review incoming requests, both computer generated and verbal, then sort, code and take initiative to prioritize tasks for proper action to manage time efficiently.
  • Resolve problems independently or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary.
  • Supports users by fulfilling individual requests for information and/or training in the utilization of the various databases available.
  • Instructs users in the use of PCs and networks.
  • Demonstrate critical thinking skills to quickly understand complex systems.
  • Work on many tasks simultaneously in a high-pressure environment.
  • Interact with individuals on all organizational levels.
  • Develop and strengthen peer mentoring skills.
  • Demonstrate excellent phone and email support with effective verbal and written communication skills.

Basic Qualifications

  • High school education or equivalent and 1-3 years general experience, or equivalent combination of experience and college level education
  • Minimum of 6 months of tenure with the NMCI Service Desk
  • Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role.
  • Individuals on a Performance Improvement Plan or Attendance Warning will not be considered
  • 8570 certification - CompTIA Security +CE
  • Ability to attain Flank Speed Tier 1.5 qualification within 30 days.
  • Superior skills in both written and verbal communication.
  • Proficiency with Microsoft PowerShell
  • Strong problem-solving skills.
  • Advanced knowledge of computer and networking technology.
  • Ability to effectively document issues, troubleshooting steps, and resolutions implemented.
  • Understands NMCI internal structure, processes and tools.
  • Proficient with HPSM ticketing and Knowledge Management System.
  • Must be a US Citizen.
  • Able to work assigned shifts as needed, including overnights and weekends.

Preferred Qualifications

  • Candidates Bachelor’s degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk
  • Candidates with fewer than 4 attendance occurrences in a rolling 90-day period
  • Candidates with strong metrics in PAR and AHT
  • Proactive learner who takes ownership of their own growth and career development

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

January 30, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Business Development Manager - Digital Content
Rivencore US, Inc.
Multiple locations
Remote or hybrid
Mid - Senior
Private salary
RECENTLY POSTED

About Rivencore

Rivencore Global Solutions is an engineering and technical solutions company with roots dating back to 1888. We are Masters of the Maritime Environment, delivering trusted products and services that operate reliably in the most demanding conditions. Rivencore’s capabilities span precision sensors, advanced naval lighting, ruggedized enclosures, corrosion protection systems, environmental testing, and innovative digital and creative solutions. Our engineering and manufacturing expertise supports navies worldwide, helping them solve complex challenges with reliable, mission-critical technologies and compelling digital content.

Our Creative Services team develops high-impact digital content including 3D animation, engineering visualization, simulation, interactive media, training content, and strategic communications assets that support complex technical programs.

Our US division – Rivencore US, Inc. – is seeking a driven, entrepreneurial Business Development Manager to lead growth of our digital content business within the domestic Maritime Industrial Base (MIB) market including government entities, shipyards, prime contractors and suppliers.

The Business Development Manager – Digital Content will be responsible for generating new business opportunities and driving revenue growth for Rivencore’s Creative Services portfolio. This individual will identify prospects, build relationships, develop capture strategies, and close deals across defense, aerospace, maritime, manufacturing, and technical industries.

This is a high-visibility, revenue-focused role suited for a motivated sales professional who thrives in a performance-driven environment.

Key Responsibilities

  • Develop and execute a business development strategy for digital and creative services
  • Identify and pursue new opportunities within DoD, federal agencies, and commercial technical markets focusing on the MIB
  • Build relationships with program managers, procurement leaders, primes, and industry partners
  • Lead pipeline development from prospecting through contract award
  • Collaborate with internal creative and technical teams to develop tailored solutions
  • Prepare proposals, capability briefs, and client presentations
  • Track opportunities in CRM (Salesforce) and forecast revenue accurately
  • Represent Rivencore at industry events, conferences, and client meetings

Required Qualifications

  • 3–5 years of business development, sales, or account management experience
  • Experience selling digital content, creative services, engineering services, simulation, or technical solutions
  • Demonstrated ability to close deals and meet revenue targets
  • Strong understanding of government and/or technical B2B sales cycles
  • Excellent communication and presentation skills
  • Self-starter who thrives in a remote work environment
  • Experience selling into defense, maritime, aerospace, or advanced manufacturing sectors
  • Familiarity with 3D animation, visualization, simulation, or training content markets
  • Existing network within government or prime contractor community
  • Experience with capture management and proposal development

Compensation

  • Competitive base salary
  • Performance-based commission structure
  • Remote work flexibility
  • A generous benefits package
Lead NDT Inspector
International Marine and Industrial Applicators
Multiple locations
In office
Senior
Private salary
TECH-AGNOSTIC ROLE

About the Organization
IMIA,LLC is the only national marine surface preparation painting contractor servicing every U.S. Port with a mobile full time workforce that ensures that a quality product is delivered on time every time. IMIA, LLC has the equipment, seasoned deckplate supervision and mechanics, as well as rigorous corporate safety and quality programs and financial strength to support our customer’s preservation needs in a truly superior and comprehensive fashion.

IMIA, LLC offers a comprehensive benefit package to eligible employees. Eligible employees may enroll in:

• Health

• Dental

• Vision

• Life

• LTD

• Accident

• Critical Illness

• 401k

Employees and their household members are also eligible to participate in the company’s Employee Assistance Program.

Per Diem OR Dislocation Allowance may be provided to eligible employees to reimburse some or all of the cost an employee might be reasonably expected to incur for lodging, meals, and incidental expenses while traveling out of town for work.

EOE Statement
IMIA, LLC is an equal opportunity employer and provides equal employment opportunities (EEO) to all employees regardless of race, color, religion, gender, gender identity or expression, national origin, sexual orientation, age, sex, disability status, marital status, status as a covered veteran, genetics, or any other protected groups under state, federal or local Equal Opportunity Laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Description

TITLE: Lead NDT Inspector

REPORTS TO: NDT Examiner, LIII

FLSA STATUS: Exempt

FT / PT STATUS: Full time

LOCATION:Norfolk, VA

SUMMARY

Lead NDT Inspector will direct and provide supervisory oversight of junior level II NDT inspectors, aiding them with technical guidance and on-the-job training as necessary. The lead NDT inspector will also perform VT, UT, MT and PT inspections on surface ship and submarine structure/ piping. Required to perform miscellaneous tasks, as assigned by his or her NDT Examiner.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provide advanced training to both junior and journeyman NDT inspectors for NDT inspections as well as other typical duties such as Test and Inspection Plan management
  • Junior NDT inspectors in the region will report to Lead NDT
  • Act as deck plate subject matter expert on NDT for various projects
  • Review technical work instructions for accuracy and completeness prior to assigning NDT tasks
  • Assist in resolving quality issues in region
  • Identify areas of improvement for NDT and Quality Assurance procedures and as they ari Review NDT inspectors’ Objective Quality Evidence prior to submittal
  • Ensure attention to detail is paramount amongst all inspectors
  • Perform periodic surveillances on trade workers (welders / fitters) as well as NDT inspectors to establish trends and combat non-conformance
  • Perform most complicated VT MT PT, and UT processes with an emphasis on training junior inspectors
  • Perform basic VT, MT, PT and UT inspections as workload demands
  • Act as liaison between Test Examiners and projects as needed
  • Ensure projects have NDT resources needed
  • Ensure NDT equipment on job sites is in good working order and calibrated as required
  • Perform other related duties as assigned

SUPERVISORY RESPONSIBILITY

  • Direction and oversight of fellow NDT Inspectors
  • Must be able to deliver simple to complex instructions to inspectors in a manner that they can follow accurately.

KNOWLEDGE, SKILLS, ABILITIES & ATTRIBUTES

  • Have knowledge of welding joint design and joint fit up requirements
  • Ability to follow instructions given both verbally and in written form
  • Willingness to learn and work to the best of his/her abilities and have a dependable work ethic
  • Ability to read and interpret documents furnished in written, oral, diagram or schedule form including but not limited to safety rules, operating and maintenance instructions, quality manuals and procedure manuals
  • Familiarity with the metric system

EDUCATION AND EXPERIENCE

  • High school graduate, or GED
  • Qualified NDT Level II inspector IAW NAVSEA requirements in Tech pub 271
  • Experience with SMAW, GTAW and GMAW welding highly preferred
  • 5+ years of NAVSEA NDT certification in the following methods: Visual testing, liquid penetrant testing, magnetic particle testing, ultrasonic thickness testing and ultrasonic shearwave testing
  • Previous leadership or management experience preferred but not required.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

  • Regularly required to walk; frequently required to stand, stoop, kneel, crouch, climb, balance, or crawl at various heights and in confined spaces; occasionally required to sit; required to reach with hands and arms, use hands to feel, grip, or handle; regularly required to safely lift and/or move up to 50 pounds; required use of vision to see up close, distance, and peripherally, as well as depth perception and ability to adjust focus in low light conditions. May be required to wear a respirator to safely perform assigned tasks.
  • Ability to successfully pass near vision acuity and color discrimination examinations, with or without the use of corrective lenses (glasses or contact lenses), is required.
  • Must be able to deliver simple to complex instructions to inspectors in a manner that they can follow accurately.
  • Willing to work 40+ hours a week

REASONABLE ACCOMMODATIONS

  • Accommodations may be made to enable qualified individuals with disabilities to perform essential job functions

Location
Portsmouth, VA

Salary Range

Exempt/Non-Exempt
Exempt

This position is currently accepting applications.

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