Roles

IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on leadership development and executive coaching, relocation, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. Whether people are developing as leaders, stepping into new roles, or navigating change, IMPACT Group coaching and development programs make a difference—helping individuals build skills, increase impact, and thrive in meaningful careers while supporting organizational goals.We’re on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of human connections. Join IMPACT Group and you’ll be helping others move their careers forward! Candidates are preferred to reside in the St. Louis metro area. The position is hybrid - nearly fully remote with about 5-10% in our Chesterfield, MO office. This is a full-time, exempt position with benefits. Job Summary :
Manages Leadership Development and Executive Coaching accounts by providing high-quality, consultative service to existing and potential clients. Continuously builds rapport and establishes strong relationships with client stakeholders (e.g., HR, Talent/L&D leaders, and program sponsors) to ensure retention, satisfaction, and successful program outcomes while maximizing business opportunities. Maintains and leverages a broad knowledge base of IMPACT Group’s leadership development and executive coaching solutions, as well as systems and processes, to consistently exceed client expectations. Manages and prioritizes client requests and issues, coordinating across internal teams to deliver a seamless coaching experience. Key Responsibilities :

Serve as the day-to-day contact for Leadership Development and Executive Coaching client organizations/accounts, working closely with Sales and internal delivery teams.
Coordinate onboarding and kickoff activities for new coaching engagements and leadership development programs, confirming scope, timelines, stakeholders, and communication plans.
Support coaching engagement logistics, which may include coach matching coordination (as applicable), scheduling support, distribution of program materials, and tracking engagement milestones.
Lead sales efforts for coaching SMB qualified leads.
Handle questions and inquiries from clients and, as appropriate, coaching participants regarding program process, logistics, and available resources.
Research information and draw appropriate parties together (Sales, Coaching Delivery, Operations, coaches, and client stakeholders) to effectively resolve needs, questions, and escalations.
Monitor engagement health and utilization, identify risks (e.g., delayed starts, low participation, scheduling barriers), and escalate early to protect client experience and outcomes.
Prepare, update and distribute standard and ad hoc reports to clients, sales and leadership related to engagement status and program-level outcomes, while maintaining appropriate confidentiality boundaries in executive coaching.
Research client and account information (stakeholders, organizational context, goals, and preferences) to anticipate needs and support program success.
Help sales team prepare for quarterly business reviews and annual reviews with clients and may participate in review meetings.
Ensure client satisfaction by communicating and corresponding with clients, assisting with proposals/renewals, coordinating materials for presentations, and helping to create leadership development and executive coaching marketing packages.
Updates and maintains accurate client and engagement information in CRM system.
10-15% travel (St. Louis office and/or client sites).
Performs other duties as required.

Qualifications :

Bachelor’s degree in business management or related field.
Minimum three years in a customer service or account management role preferred; experience supporting leadership development and/or executive coaching programs is required.
Exhibits a high level of professionalism and a strong work ethic; highly motivated, detail-oriented and resourceful.
Responsive and client service oriented; consultative, solutions-focused approach.
Excellent time management and prioritization skills and ability to thrive in a changing environment.
Able to effectively deal with ambiguity and create needed structures, systems and processes.
Experience with CRM’s such as Salesforce, Microsoft Dynamic, Salesloft or similar CRMs required.
Effective project management skills, able to influence others to meet deadlines across multiple stakeholders and timelines.
Understanding of organizational structures, cultures and decision-making processes.
Excellent interpersonal and critical thinking skills; able to communicate effectively with senior leaders/executives and HR/Talent stakeholders.
Must be an active listener as well as an articulate and adaptable communicator.
High discretion and sound judgment; ability to handle sensitive information appropriately.
Proficient using Internet, MS Office and email applications.

What Makes You a Great Fit :

You’re energized by building long-term client relationships and delivering a high-quality experience from kickoff through completion and renewal.
You communicate with confidence and professionalism across a range of stakeholders, including HR/Talent partners and senior leaders.
You’re highly organized and proactive—comfortable managing multiple engagements, timelines, and details simultaneously.
You use sound judgment and maintain discretion, understanding the importance of confidentiality in executive coaching environments.
You’re resourceful and solutions-oriented, bringing the right people together to resolve issues and keep programs moving forward.

Please read more about us atAt IMPACT Group, we believe that diversity drives innovation—and that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between.We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team members—whether in-office or remote—can contribute fully and thrive.Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, we’ll partner with you to ensure a barrier-free experience.We know that people are at the heart of every successful transition—whether it’s relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe.

Applicant Data Disclosure & Privacy Notice (GDPR + CPRA)

This Applicant Data Disclosure & Privacy Notice (“Notice”) explains how IMPACT Group (“Company,” “we,” “our,” or “us”) collects, uses, shares, retains, and protects personal data in connection with our recruiting and hiring process, including when you apply for a job through our applicant tracking system (“ATS”).

This Notice applies to applicants, candidates, and individuals interacting with our recruitment process (“Applicants”).

Who We Are (Controller / Business)

Company Name: IMPACT Group

Address: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United States

Email: hresources@impactgrouphr.com

Phone: + 1 800-420-2420

GDPR Data Controller

For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, IMPACT Group is the data controller of your personal data.

California CPRA Business

For California residents, IMPACT Group is a “business” as defined under the California Privacy Rights Act (“CPRA”).

Categories of Personal Data We Collect

We may collect the following categories of personal data from you, depending on the role and recruitment stage:

A. Identifiers & Contact Information

• Name, email address, phone number
• Mailing address (if provided)
• Online identifiers (e.g., IP address, device identifiers)

B. Professional & Employment-Related Information

• Resume/CV, cover letter, work history, education
• Certifications, languages, skills, portfolio, writing samples
• References and referral information (if provided)

C. Recruiting Process Information

• Interview notes, assessment results, communications
• Application status, scheduling history, outcomes

D. Sensitive Personal Information (Only When Permitted/Required)

We may collect limited sensitive personal data only where permitted by law and/or relevant to the hiring process, such as:
• Disability or accommodation needs
• Work authorization/immigration status (as required)
• Diversity/equal opportunity data (optional, where applicable)
• Background check results (only after applicable notice/authorization)We do not use sensitive personal information to infer characteristics about you for unrelated purposes.

E. Technical & Usage Data (ATS and Website)

• Log data, browser type, operating system
• Interaction data within our career site/ATS

Sources of Personal Data

We collect personal data from:
• You directly (applications, communications, interviews)
• Recruiting sources you authorize (e.g., LinkedIn or job boards)
• Referees you provide (where permitted)
• Service providers supporting recruiting (e.g., ATS, assessments)
• Background check providers (only where applicable and authorized)

Purposes for Using Personal Data

We use your personal data to:

Process your application and evaluate your qualifications
Communicate with you about roles, interviews, and outcomes
Conduct interviews and assessments (where applicable)
Verify information provided (e.g., references, work eligibility)
Perform background checks (only when permitted/authorized)
Comply with legal obligations, including employment and recordkeeping laws
Improve our recruiting process, including system administration, analytics, and security
Maintain talent pools (with your consent where required)

Legal Bases for Processing (GDPR)

If you are located in the EEA/UK/Switzerland, we process your personal data under one or more of these legal bases:
• Legitimate Interests: to manage recruitment, assess candidates, and secure our systems
• Contract / Pre-contractual Steps: to take steps at your request prior to entering an employment contract
• Legal Obligation: to comply with employment, tax, immigration, and equal opportunity laws
• Consent: for certain optional activities (e.g., keeping you in a talent pool, diversity data where required)You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

CPRA Notice at Collection (California Applicants)

If you are a California resident, the CPRA requires that we disclose the categories of personal information collected and the purposes for which it is used.We collect the categories listed in Section 2 above for the business purposes described in Section 4, including:
• recruiting and hiring decisions,
• security and fraud prevention,
• legal compliance,
• internal operational purposes.We do not sell your personal information.
We do not share your personal information for cross-context behavioral advertising (as defined by the CPRA).

How We Disclose/Share Personal Data

We may disclose personal data to:
A. Internal Stakeholders
• HR, recruiting staff, hiring managers, and interviewers
• Internal legal, IT, finance, and security staff (as needed)B. Service Providers / Processors
We use vetted third-party providers that support recruitment, such as:
• Applicant Tracking System provider
• Interview scheduling tools
• Video conferencing platforms
• Skills/assessment providers
• Background check providers (where applicable)These parties are required to use personal data only to provide services to us and to protect it appropriately.C. Legal and Compliance Disclosures
We may disclose data if required to comply with law, regulation, legal process, or government requests, or to protect rights and safety.D. Corporate Transactions
If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to confidentiality protections.

Automated Decision-Making

We do not make hiring decisions based solely on automated decision-making that produces legal or similarly significant effects.If we use automated tools to assist with recruiting (for example, to help sort applications), they are used with human review and appropriate safeguards.

Data Retention

We retain applicant data only as long as reasonably necessary for recruiting and legal compliance.Typical retention periods:
• Unsuccessful candidates: [e.g., 1–3 years] after the hiring decision
• Hired candidates: data may be transferred into personnel files and retained per employment record retention rules
• Talent pools: retained until you request deletion or after [e.g., 2 years] of inactivity, whichever occurs firstRetention may vary by jurisdiction and legal requirements.

International Transfers (GDPR)

Because we are U.S.-based, your information may be transferred to and processed in the United States or other countries where we or our service providers operate.Where required under GDPR, we use appropriate safeguards such as:
• Standard Contractual Clauses (SCCs) approved by the European Commission, and/or
• Other legally recognized transfer mechanismsYou may request more information about these safeguards by contacting us.

Your Rights

A. GDPR Rights (EEA/UK/Switzerland)
You may have the right to:
• Access your personal data
• Correct inaccurate or incomplete personal data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing (including based on legitimate interests)
• Data portability (where applicable)
• Lodge a complaint with your local supervisory authorityB. CPRA Rights (California Residents)
You may have the right to:
• Know what personal information we collect, use, and disclose
• Access specific pieces of personal information
• Delete personal information (subject to exceptions)
• Correct inaccurate personal information
• Limit the use and disclosure of sensitive personal information (where applicable)
• Not be discriminated against for exercising your privacy rightsTo exercise your rights, contact us using the information in Section 12.

How to Submit a Privacy Request

To exercise privacy rights, please contact:
Email: hresources@impactgrouphr.com

Subject Line: “Applicant Privacy Request”
Mail: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United StatesWe may need to verify your identity before fulfilling your request. If you use an authorized agent (California), we may request proof of authorization.

Security Measures

We use reasonable administrative, technical, and organizational safeguards designed to protect applicant data, such as access controls, encryption (where appropriate), and vendor security requirements.No system can be guaranteed 100% secure, but we work to protect your personal data against unauthorized access, loss, misuse, or alteration.

Equal Opportunity and Optional Demographic Data

Where permitted or required, we may request optional demographic information (e.g., gender, race/ethnicity, disability status) to support equal employment opportunity reporting and diversity initiatives.Providing this information is voluntary (where applicable) and will not affect hiring decisions.

Children’s Privacy

Our recruiting process is not intended for children under 16, and we do not knowingly collect personal data from children through our ATS.

Changes to This Notice

We may update this Notice periodically. If we make material changes, we will post the updated Notice with a revised effective date.

Powered by JazzHR

PId52e2b576441-30492-40402514

Regional Key Accounts Leader

MSC

Charleston, South Carolina

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :20393

Employment Type :Full Time

Job Category :Sales

Work Location :Charleston, SC

BRIEF POSITION SUMMARY:

The Regional Key Accounts Leader, leads a team in driving sales growth by expanding relationships with existing customers and capturing cross-sell and upselling opportunities within key account locations. Overseeing teams managing portfolios with potential revenues ranging from $25K to $250K, this role emphasizes both strategic account management and effective people leadership. The Leader is responsible for coaching and developing Market Development Consultants, ensuring disciplined execution of sales strategies, and fostering a high-performance culture focused on accountability and results. Key priorities include new account acquisition, deepening product penetration particularly within VMI accounts and guiding the team in delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth.

DUTIES AND RESPONSIBILITIES

Lead and develop a team of Market Development Consultants, building capabilities in customer engagement, account growth, and solution selling.* Build and strengthen relationships with customers at both functional and executive levels, ensuring retention, satisfaction, and alignment with current and future needs.* Direct the development and execution of strategies to deepen penetration within accounts, expand revenue opportunities, and achieve team sales and retention targets.* Serve as a trusted advisor by guiding the team in delivering tailored, value-driven solutions that address customer priorities.* Oversee the implementation of major company programs and initiatives within assigned territories and accounts.* Ensure effective use of CRM and account management systems to track sales activity, analyze trends, and deliver accurate forecasting and reporting.* Partner with internal teams to drive operational excellence and hold the team accountable for exceeding customer expectations through strong service orientation and follow-up.* Lead daily operations by overseeing order processing, scanning and verification of shipments, inventory accuracy, and return management to ensure efficiency, accuracy, and team performance.* Oversee and manage account receivables ensuring financial health through timely collections and disciplined processes.* Drive the setup, adoption, and optimization of vending and VMI services at new or existing account locations.* Collaborate with senior sales leadership to design competitive pricing strategies for non-contract customers.* Monitor market trends, competitors, and emerging technologies, equipping the team to provide forward-looking solutions to customers.* Prepare and review timely, accurate sales reports to ensure alignment with management expectations and performance standards.* Foster a culture of collaboration, innovation, accountability, and continuous improvement that reflects company values.* Represent Market Development Consultants in cross-functional initiatives, ensuring alignment of team execution with broader organizational goals.

QUALIFICATIONS

What You Need:

Bachelor’s degree in business, sales, or a related field required; advanced degree a plus (or equivalent experience).* 5+ years of progressive sales experience with a track record of success in new account acquisition, retention, and account penetration; at least 2 years of people leadership experience preferred.* Experience leading teams within industrial supply, manufacturing, or related industries (e.g., fasteners, chemicals, MRO, electrical, or food processing) strongly preferred.* Demonstrated ability to coach, mentor, and develop sales talent while holding teams accountable for performance.* Strong business acumen with the ability to analyze financial and operational data, develop action plans, and drive sustainable results.* Excellent communication, presentation, negotiation, and executive relationship-building skills.* Proficiency in CRM systems, Microsoft Office (Word, Excel, PowerPoint), and other digital tools; ability to adapt quickly to new technologies and systems.* Strong organizational and time management skills, with the ability to lead multiple priorities across territories.* High degree of integrity, professionalism, and commitment to building long-term customer partnerships.* Willingness to travel within assigned territories; valid driver’s license and insurance as required by state law.* Ability to work effectively from a home office while managing a dispersed field sales team.

Bonus Points If You Have:

Industrial or manufacturing segment experience preferred

Other Requirements:

A valid driver’s license may be required.* Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).* Willingness to comply with customer safety and PPE protocols.* This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities.

Compensation starting at $83738 - $131588 plus commission opportunities, depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family’s health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

PandoLogic. Category:Marketing & Biz Dev,

Join a dynamic growing accounting firm, shape client success, and lead with expertise. Apply now!

This Jobot Job is hosted by: Travis Poley
Are you a fit? Easy Apply now by clicking the “Apply” button and sending us your resume.
Salary: $90,000 - $105,000 per year

A bit about us:

We are full-service professional accounting firm offeingr traditional accounting services along with a variety of other services including financial advisory and management consulting.

Why join us?

Compensation: 100-115K + Potential Sign on Bonus + Annual Bonus + so much more!

Extremely Competitive Benefits Package
5-15% year over year raises
4+ weeks PTO + All federal Holidays - summer Fridays & more!

Competitive Base Salary and annual performance-based bonuses
Medical, Dental, and Vision Insurance, with the ability to defray the employee contribution by engaging in our wellness initiatives
Employer contribution to Life Insurance, and 401(k) plan
Generous Paid Time off, including Fall Wind Down Fridays and Employee Sabbatical opportunity (Ask us about it!)
Customized learning and development opportunities and continuing professional education both in-house and virtually
Hybrid, flex, and remote work opportunities available
Ability to work in a growing, dynamic, employee-centric firm that values your unique contribution

Job Details

2+ years of recent experience in Public Accounting working in a similar senior financial services role or industry relevant experience
Solid understanding of audit and attest services with knowledge of FASB regulations and GAAP
Must be eligible to sit for the CPA exam, if not already passed
Solid team player and confident leader with strong ethics
Strong communication, interpersonal, analytical, and research abilities

Interested in hearing more? Easy Apply now by clicking the “Apply” button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot’s Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

Talent Acquisition Coordinator

Ace Hardware Corporation

Compensation Details:

$22.30 - $27.90 per hour

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits that address life’s necessities and perks, many of which expand and improve year after year, including:

Weekly Pay
Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Up to 48 hours of paid sick time, or in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire.
Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us!
Tuition Reimbursement Program
Employee Recognition Program
Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!
Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Adoption cost reimbursement
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation

Benefits are provided in compliance with applicable plans and policies.

Job Description:

RSC Talent Acquisition Coordinator

About this role

The RSC Talent Acquisition Coordinator is responsible for assisting with the administration of the day-to-day operations of the HR Department goals and objectives in alignment with the overall goals and objectives of the Retail Support Center.

What You’ll Do

Assist in recruitment efforts . This can include intake meetings, conducting phone screens, and sourcing resumes . Attend weekly Recruitment Meetings.
Administer post-offer drug testing, initiate background checks, and arrange for clinic visit, if required .
Assist with entering job requisitions, externally and internally post job openings . Assist with utilizing the system to gather and maintain notes regarding candidates and the interviewing process . Send all notifications as process directed.
Administer verbal offers, following up with a written offer to selected candidates, as needed.
Monitor progress of each candidate, and once complete, schedule orientation start date.
Coordinate new hire orientation . Send invites, room set up . Order lunch . Prepare new hire packages.
Maintaining and ensuring compliance of all HR files including filing and auditing of files and I9 forms, new hire paperwork and termination paperwork.

Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization.

What you need to succeed:

Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.
Be an active participant in contributing to a successful safety culture in the facility.
High School Diploma or equivalent
Bachelor’s Degree preferred; Emphasis on Human Resources a plus
PHR/SPHR desirable
Minimum 2 year’s experience in human resources in a TA Coordinator, HR Coordinator, HR Specialist or HR Generalist role
Knowledge and skill in employment law
Proven experience in building and maintaining professional relationships
Strong customer service orientation and demonstrated administrative experience
Expertise in MS Word, Excel, PowerPoint, and internet
Ability to maintain a high degree of confidentiality

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven’t, but we’d like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America’s best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Engineering Quality Management System Leader

L3Harris Technologies

Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Systems Engineer The Lead Systems Engineer (SE) will supervise a team supporting the requirements, design, development, test, integration, and troubleshooting of complex, specialized hardware/software systems installed on airborne and simulation lab communication platforms. The Lead SE will be a subject matter expert with comprehensive knowledge of job area and in-depth knowledge of project engineering and management. They will manage large, complex project initiatives of substantial importance to the organization with minimal oversight or direction on and off-site. The Lead SE will be responsible for a team of engineers during off-site installations. Document and support design verification tests within lab, ground and flight test environments. Analyze data from verification test efforts. Generate and maintain schedule for engineering activities. Maintain risk assessment and development of mitigation strategies. Work closely with Project Engineering and Program Management. Support training and development of new team members. Responsible for managing engineering team during travel to offsite facilities for integration. Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. Must be able to obtain/maintain DoD Top Secret/SCI clearance. Demonstrated ability to read & interpret technical specifications, engineering blueprints, test procedures, and technical publications. Demonstrated experience with testing, integrating, and verifying software and/or hardware. Demonstrated experience with MS Office suite, Visio, Teamcenter, DOORS, etc. Ability to travel domestically ~10%, or more, based on business needs. Demonstrated experience leading projects and or task teams in the integration of systems and or subsystems in airborne and or lab environments. Airborne and or operational experience with Mission Communications Systems offboard radios or network communications. Demonstrated experience working with subcontractors and US Government customers. Demonstrated knowledge of Assessment and Authorization (A&A) process and implementation of systems that achieved an Authorization to Operate (ATO) on government networks DODAF. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

Medical Sales Account Executive

Account Executive, New Business Position Profile The Account Executive New Business growth-oriented sales role to launch a career in professional B2B sales. This role focuses on developing foundational selling skills while driving net-new customer acquisition within the midmarket segment.

As a front-line hunter, the Account Executive New Business will learn to identify, engage, and convert prospective customers by understanding business challenges, competitive alternatives, and digital transformation needs. This position offers structured onboarding, coaching, and mentorship to accelerate development into a high-performing sales professional.

Job Duties and Responsibilities

Prospect and pursue net-new midmarket customers within an assigned territory

Build foundational hunting skills through outbound prospecting, referrals, and marketing-generated leads

Conduct consultative discovery conversations to understand customer business needs

Learn to position solutions as differentiated, value-based alternatives

Support competitive displacement efforts with guidance from senior sellers and sales leadership

Participate in full sales cycles, from initial outreach through close, with increasing ownership over time

Deliver customer presentations and product overviews both virtually and in person

Collaborate with internal partners to win new business

Key Performance Indicators (KPIs)

Net-new prospect activity and pipeline creation

Progression toward new logo acquisition goals

New business revenue attainment (ramped expectations)

Pipeline coverage and opportunity progression

Sales skill development and milestone achievement

Qualifications

~ Bachelor’s degree with focus to professional selling preferred.

~0-2 years of professional experience; internships or customer-facing experience preferred

~ Strong interest in launching a career in B2B or technology sales

~ Demonstrated competitiveness, initiative, and resilience

~ Willingness to learn consultative and value-based selling skills

Knowledge, Skills, and Abilities

High energy with a hunter mindset and willingness to prospect

Strong communication skills and professional presence

Curiosity and ability to learn business concepts quickly

Coachable with openness to feedback

Ability to manage time and priorities effectively

Development & Support

Structured onboarding and sales training program

Ongoing coaching from sales leaders and experienced account managers

Clear career progression path into advanced sales roles

Exposure to competitive selling and midmarket customer environments

Working Conditions

The position requires the ability to participate in in-person meetings, training sessions, and customer engagements as needed. Local travel m required for customer visits or team activities.

Work is primarily sedentary and includes standard physical and mental demands typical of a professional sales role, including extended periods of computer use, virtual meetings, and customer interaction.

PandoLogic. Keywords: Sales Account Executive, Location: Exton, PA - 19341

Fraud/Service Specialist

Levo Federal Credit Union

Job Description

Fraud/Service Specialist

Department: Audit and Compliance

Reports To: Assistant Vice President Audit & Compliance

FLSA: Non-Exempt

Grade: 7

Date last updated: 03/18/2026

Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements.

Principal Duties and Responsibilities:

The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary.

Monitor member account activities and transactions for suspicious patterns using fraud detection systems.
Develop and maintain fraud and service failure procedures.
Investigate and resolve suspected or reported fraudulent activities.
Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents.
Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types.
Document and maintain records of all investigations for compliance and reporting purposes.
Collaborate with IT and other relevant departments to strengthen fraud detection systems.
Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate.
Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends.
Maintain close communication with law enforcement agencies and assist in investigations when required.
Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others).
Maintains thorough knowledge of current laws, regulations and best practices related to fraud.
Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence.
Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis.
Develop and recommend fraud prevention strategies to mitigate inherent fraud risks.
Serves as subject matter expert for systems utilized for fraud.
Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities.
Recommend process improvements to deliver consistent and world class member experience.
Performs other job-related duties as required or assigned.

Supervisory Responsibilities This position has no supervisory responsibilities.

Competencies

Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts.

Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity.

Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively.

Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associate’s degree from two-year college or technical school and 1-3 years’ experience, or equivalent combination of education and related experience.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations:

Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills.

Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives.

Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet.

Salary Description
$18.50-$28/Hr., Grade 7

Credit Union Fraud Analyst - $18.50-$28/hr

Levo Federal Credit Union

Job Description

Fraud/Service Specialist

Department: Audit and Compliance

Reports To: Assistant Vice President Audit & Compliance

FLSA: Non-Exempt

Grade: 7

Date last updated: 03/18/2026

Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements.

Principal Duties and Responsibilities:

The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary.

Monitor member account activities and transactions for suspicious patterns using fraud detection systems.
Develop and maintain fraud and service failure procedures.
Investigate and resolve suspected or reported fraudulent activities.
Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents.
Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types.
Document and maintain records of all investigations for compliance and reporting purposes.
Collaborate with IT and other relevant departments to strengthen fraud detection systems.
Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate.
Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends.
Maintain close communication with law enforcement agencies and assist in investigations when required.
Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others).
Maintains thorough knowledge of current laws, regulations and best practices related to fraud.
Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence.
Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis.
Develop and recommend fraud prevention strategies to mitigate inherent fraud risks.
Serves as subject matter expert for systems utilized for fraud.
Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities.
Recommend process improvements to deliver consistent and world class member experience.
Performs other job-related duties as required or assigned.

Supervisory Responsibilities This position has no supervisory responsibilities.

Competencies

Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts.

Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity.

Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively.

Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associate’s degree from two-year college or technical school and 1-3 years’ experience, or equivalent combination of education and related experience.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations:

Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills.

Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives.

Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet.

Salary Description
$18.50-$28/Hr., Grade 7

Member Service Associate - Float

Levo Federal Credit Union

Member Service Associate (MSA) 1 and 2

Department: Member Services

Reports To: Assistant Branch Manager or Branch Manager

FLSA: Non-exempt

Date last updated: 04-01-2024

Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly.

Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements.

Cash checks and complete withdrawals and pays out money after verification of signatures and member balances.

Enter members’ transactions into computer to record transactions and issue computer generated receipts.

Place holds on accounts for uncollected funds.

Order daily supply of cash, and count incoming cash.

Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen.

Explain, promote and sell products or services that will benefit the member.

Research and resolve member inquiries.

Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary.

Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.)

Use CDM/Recyclers to assist members in transactions.

Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments.

Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively.

Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation.

Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings.

Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others’ views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests

Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.

Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner.

Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions.

Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing).

Certificates, Licenses, Registrations: Must complete ongoing sales and service training

Other Skills and Abilities

Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate

Salary Description
$16.00 - $20.00 per hour

Mortgage Loan Officer - Banking

Levo Federal Credit Union

Mortgage Loan Originator

Department: Mortgage Services

Reports To: Assistant Vice President Mortgage Services

FLSA: Exempt

Date last updated: 04/01/2024

Summary Responsible for the timely, courteous, and confidential processing, closing, underwriting, and shipping of all types of mortgage loans for members by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Interviews mortgage loan applicants and analyzes the information received to recommend the correct product for the applicant.

Submit the mortgage loan application to an automated underwriting system for approval. Document the loan file with accurate information and comply with all underwriting requirements as stated on the automated underwriting decision sheet.

Prepares directions for the Loan processor pertaining to the information that will be required to perfect the mortgage loan sale to the secondary market.

Communicates to the applicant, real estate agent, etc. the status of the mortgage application.

Develops and promotes good public relations within the Real Estate community and with the member base of the Sioux Falls Federal Credit Union, etc.

Reviews the completed file to assure that all mortgage processing functions are completed before and after closing for proper documentation and salability of the loan to the secondary market. Perfects the loan documentation for purchases for any loans which are suspended.

Keeps updated and current on all mortgage products, procedures, and policies.

Makes recommendations of needs for review or changes of policies and procedures relating to the mortgage lending process to the AVP Mortgage Services.

Is knowledgeable about all products available at the Credit Union and actively cross sells products to qualified members.

Assists the Marketing Department in the promotion and development of mortgage related products.

Assists in the collection of payments for all in-house mortgages which the loan officer originates.

Supervisory Responsibilities This job has no supervisory responsibilities.

Competencies To perform the job successfully, an individual should demonstrate the following competencies :
Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes.
Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively.
Conflict Resolution - Encourages open communications, confronts difficult situations, maintains objectivity, keeps emotions under control, uses negotiation skills to resolve conflicts.
Community Relations - Participates within the community, takes leadership role in external activities, presents favorable image of organization, uses community involvement to increase business.
Achievement Focus - Sets and achieves clear and challenging goals, demonstrates persistence, and overcomes obstacles, Measures self against standard of excellence, Recognizes and acts on opportunities, takes calculated risks to accomplish goals.
Self-Management - Regulates impact of own emotions upon others, remains focused and resilient under stress, accepts criticism, and recovers quickly from setbacks, Projects realistic self-confidence in abilities.
Loan Portfolio Maintenance - Identifies qualified prospects, assesses credit risks, presents credit alternatives, keeps current with rules and regulations, maintains portfolio mix and Achieves loan results.
Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Four-year degree in business or a related field or Two-Three years related mortgage lending experience and/or training or an equivalent combination of education and experience.

Language Skills: Ability to read, analyze, and interpret financial data, general business information and periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, members, and the general public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Must have well-developed math and problem solving skills.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to research data and make accurate decisions.

Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Spreadsheet, and Word Processing software. Should also have ability to type accurately and operate a 10-key adding machine and knowledge of automated underwriting software.

Certificates, Licenses, Registrations

Other Skills and Abilities: The employee should have a thorough understanding of all policies, regulations and procedures for regulatory and investor agencies as they pertain to the mortgage lending industry such as but not limited to knowledge pertaining to FHA, VA, Conventional and Rural Development guidelines and regulatory compliance.

Other Qualifications: The employee must have a high level of professionalism, good judgement and impartiality. They must display a courteous and helpful attitude toward members and co-workers and demonstrate the ability to develop and maintain positive relationships. They must possess effective verbal and written communications skills and be able to work in a fast-paced, production-oriented environment.

Physical Demands and Work Environment: While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Description
$45,000-$70,000 Dep. on Exp + Sales Bonuses

Loan Officer - Credit Union