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Senior Sales Manager - Embassy Suites by Hilton Orlando Airport
Hilton
Orlando, Florida
In office
Senior
Private salary
RECENTLY POSTED

Embassy Suites Orlando Airport is seeking a Senior Sales Manager to join their Sales team. This 174-suite hotel features five meeting rooms and nearly 3,000 sq. ft. of event space. Conveniently located just two miles from Orlando International Airport, its within walking distance of offices, dining, and shopping. Orlandos theme parks are only 30 minutes away. Guests enjoy complimentary airport shuttle service, a made-to-order breakfast buffet, and daily drinks and snacks at the Evening Reception. The ideal candidate has at least 2 years of hotel experience, consistently meets lead generation goals, maintains a structured business pipeline, executes contracts and proposals, and successfully negotiates agreements. Proficiency in Delphi FDC and active participation in outside sales, trade shows, and customer events are required. Shift Pattern : Monday-Friday 8:30am-5:00pm The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay Medical Insurance Coverage for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs \*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Sales Manager
Hilton Phoenix Resort at the PEAK
Phoenix, Arizona
In office
Mid - Senior
Private salary
RECENTLY POSTED

ESSENTIAL JOB FUNCTIONS : Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales (and Marketing). Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and Negotiate contracts with customers and commission agreements with third party agencies. Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc. Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation using some other combination of skills and abilities. Basic hotel product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city Basic knowledge of the hotel structure/layout and how all departments interact. Basic knowledge of various types of set up styles used in the meeting rooms. Extensive knowledge of market and related meeting industry. Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in house CAD program). REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Hilton Brands - US Military Careers

Director of Sales & Marketing
FRENCH LICK RESORT
Dallas, Texas
In office
Leader
Private salary
RECENTLY POSTED

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY The Director of Sales has direct oversight of the sales operations of the hotel. The DOS has a primary responsibility to maximize profit, expand business relationships with targeted prospects and large clients; Develops and implements strategy, sales plan, budgets, and forecasts for overall business development, oversee group and transient sales. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Manage all aspects of the sales division. Provide the strategic vision for maximum hotel sales generation and optimal revenue growth. Lead a talented sales team that makes the vision reality. You create an environment energized by the art of the possible, where talented, win-driven professionals are excited to join, learn, exceed their best, and advance. You lead by modeling the way, by empowering, and coaching throughout the employment lifecycle. Effectively channel your knowledge of the competitive landscape. Assess the effectiveness of company programs to determine optimum revenues. Forge relationships and build rapport. Cultivate, enhance, and leverage external and internal relationships to elevate hotel and market share awareness and drive business. Collaborate with Finance to ensure the division's sales plan is on budget to meet or exceed revenue expectations and profit goals. Generates and develops new business to meet specified goals. Maintains and nurtures new and existing client relationships. Manages consistent growth within client base. Makes and develops contacts with selected staffing clients and strategic partners. Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service. Maintains and develops client relations for new and larger established existing customers, assuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations. Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts. Seeks and creates opportunities to expand business with current clients identifies further business needs and develops and presents solutions. Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis. Attending conventions, conferences, and trade shows as needed; prepares post-event reports and analysis. Regularly interact with executives of major and prospective clients. Analyzes existing and anticipated client needs and promotes company services to fill such requirements. Manages the preparation and implementation of sales and business development plans, sales forecasts, and strategies. Formulates the overall objectives and strategy to develop a high-value relationship within all targeted areas of the accounts. Understands prospective client's culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers. Functions as liaison between client companies and operations staff. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Bachelor's degree in hospitality managementor related field, or comparable experience. Excellent written and verbal communication skills. Proven leadership and business acumen skills. Well-developed negotiation, project, and account management skills. Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization. Ability to work independently and as a member of various teams and committees. Commitment to excellence and high standards. Ability to work with all levels of management. Strong organizational, problem-solving, and analytical skills. Good judgment with the ability to make timely and sound decisions. Creative, flexible, and innovative team player. Excellent problem resolution and consultative sales skills. Proven ability to handle multiple projects and meet deadlines. Strong interpersonal skills. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Proficient in Microsoft Office and Delphi. Must have proven and aggressive selling background in the Hotel industry. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Source: Hospitality Online

Sales Manager - Hilton Phoenix Resort at the Peak
Crescent Hotels & Resorts
Phoenix, Arizona
In office
Mid - Senior
Private salary
RECENTLY POSTED

ESSENTIAL JOB FUNCTIONS : Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales (and Marketing). Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and Negotiate contracts with customers and commission agreements with third party agencies. Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc. Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation using some other combination of skills and abilities. Basic hotel product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city Basic knowledge of the hotel structure/layout and how all departments interact. Basic knowledge of various types of set up styles used in the meeting rooms. Extensive knowledge of market and related meeting industry. Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in house CAD program). REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Office Personnel Administrator (Full Time)
Compass Group
St. Louis, Missouri
In office
Junior - Mid
$20/hour
RECENTLY POSTED

We are hiring immediately for a full time OFFICE PERSONNEL ADMINISTRATOR position. Location : Charles F Knight Conference Center - One Brookings Drive Suite 1194, Saint Louis, MO 63130. Note: online applications accepted only. Schedule : Full time schedule. Days and hours may vary, with availability to work some weekends. Further details upon interview. Requirement : Previous catering event planning experience required. Previous experience using Microsoft Office, Oracle, and Delphi preferred. \*Internal Employee Referral Bonus Available Pay Range : $20.00 per hour to $25.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1531348. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isnt merely a job but the start of a career where you can flourish. Job Summary Summary: Performs a variety of clerical duties, including answering telephones, bookkeeping, typing, word processing, office machine operation and filing. Essential Duties and Responsibilities: Trains other staff members to perform work activities, such as using computer applications. Answers telephones, directs calls, takes messages and runs errands. Prepares meeting agendas, attends meetings and records/transcribes minutes. Makes travel arrangements. Completes work schedules, manages calendars and arranges appointments. Opens and routes incoming mail, answers correspondence and prepares outgoing mail. Compiles, copies, sorts and files records of office activities, business transactions and other activities. Completes and mails bills, contracts, policies, invoices and checks. Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Types, formats, proofreads and edits correspondence, reports and other documents. Reviews files, records and other documents to obtain information to respond to requests. Computes, records and proofreads data and other information. Processes and prepares documents, such as business or government forms and expense reports. Maintains and updates filing, inventory, mailing and database systems. Communicates with customers, employees and others to answer questions; disseminates or explains information; takes orders and addresses complaints. Collects, counts and disburses money; performs basic bookkeeping; completes banking transactions. Troubleshoots problems involving office equipment. Performs other duties as assigned. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Assistant Front Desk Manager OEM/HM
Crestline Hotels & Resorts, LLC
Los Angeles, California
In office
Mid - Senior
$32/hour - $37/hour
RECENTLY POSTED

Crestline Hotels & Resorts has re-launched a Downtown Los Angeles Icon! The former 'Standard Hotel', now The Delphi Hotel, has re-opened with a fresh, independent concept including a stunning new lobby and re-imagined F&B concepts. The original legendary LA rooftop pool, restaurant and bar experience will splash back onto the scene later this summer, fully renovated with a completely new vibe that will once again be the go-to spot in Downtown Los Angeles. New UCA Terraza Rooftop is NOW OPEN! Hourly Pay Range: $32.00 - $37.00 Job Title: Assistant Front Office Manager (FULL-TIME) The experienced Assistant Front Office Manager will also manage and cover Valet shift responsibilities as needed during the weekdays and Saturday/Sundays including overnight shifts. This position is budgeted as an hourly managerial position. Looking for strong hands-on experience engaging, and managing Front Desk Agents and Valet Attendants. Must have knowledge of creative scheduling for ongoing employee coverage for the overall guest experience here at The Delphi. High level of integrity, emotional intelligence with a warm welcoming guest-employee focused positive attitude at all times. Overview: The Assistant Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, PBX, concierge (if applicable). The Assistant Front Desk Manager is responsible for ensuring that all front office activities are carried out professionally, to standards and at the highest level of service. The Assistant Front Desk Manager will achieve desired outcomes through assisting in the creation, development and maintenance of a competent, motivated and empowered staff. The Assistant Front Desk Manager will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff on a daily basis. In the absence of a Front Office Manager, the Assistant Front Desk Manager will fulfill this role. Key Duties & Responsibilities: Leadership / Mentoring role for Hotel's Front Office employees. Maintain complete knowledge of all Front Office department policies/service procedures. Maintain complete knowledge of: a) all hotel features and services b) all room types, rates, special package and promotions c) daily arrivals / departures / room availability d) scheduled in-house group activities Complete daily walk-through of Front Office department areas observing the following and instructing designated personnel to rectify any organization deficiencies: Staffing -numbers, appearance, attitude Operational cleanliness and maintenance Service -appearance, merchandising, attitude General crispness, quality and consistency of operation Storage areas -organization, cleanliness, inventories and care of equipment Review and respond to daily operational demands as it relates to the hotel. Prepare weekly, monthly, quarterly and yearly departmental financial and payroll forecasts. Monitor and handle guest comments. Monitor security of public areas of the hotel. Establish par levels for supplies and equipment. Monitor effectiveness of departmental staffing guide Provide training, development, professional discipline, and positive support for all department employees to ensure qualitative standards and growth, depth and development. Monitor interviewing and selection of all departmental positions to ensure consistency in administering direction, development of quality, depth and growth, and maintenance of positive motivation, morale and efficiency. Create and maintain a quality, professional work environment. Administer performance evaluations for all departmental employees. Anticipate guests and employees needs and respond promptly. Promote positive guest relations at all times. Conduct pre-shift meeting to review information pertinent today's business. Facilitate departmental strategic planning meetings. Education and Experience: High School Graduate or General Education Degree (GED): or Work Equivalent plus 2 years of experience in Rooms Division management. Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel information systems is required. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Administrative Assistant - Banquets - Full Time (Horseshoe LV)
Caesars Entertainment
Las Vegas, Nevada
In office
Junior - Mid
Private salary
RECENTLY POSTED

This position provides administrative operations support to the Convention Services Department. Actively resolves customer inquiries as well as internal department inquiries or questions in a professional manner. Assists with the daily activities of the Convention Services Managers and Directors. RESPONSIBILITIES Answers incoming phone calls. Greets persons calling in person or by phone in a professional manner. Uses tact and discretion in screening calls, scheduling appointments, providing information and referring callers to appropriate departments or employees. Preparation and Distribution of correspondence to Groups to include but not limited to: Welcome, Introduction Letter, Resume Work Sheets, Thank You Letters, etc as requested by managers. Completion of request forms to include but not limited to: diamond card request forms, amenity requests, limo orders, key requests and other department orders requested by the Services Team. Ensure follow-up of these department requests 3 days prior to group arrival. Generation of Group Resumes at least 14 days prior to group arrival. Ensures the Resumes get distributed at least 2 weeks prior to group arrival. Ensuring prior to manager approval that all information is accounted for and accurate. Resume should be grammatically correct and organized in a professional manner. Creates and maintains group files to include turnover, quick reference guide, necessary dividers and labels as requested by the specific manager in an organized manner. Update the Master BEO files with new/revised BEOs as they are distributed. Orchestrate all Group Pre-Cons to include: calendar invites, managing the attendance list, setting up the precon with appropriate tent cards in the correct places and ensuring the BEO is created and distributed to the proper departments. Produce and distribute weekly reports such as: Daily & Weekly Schedule, Change Log, Delphi, Reports and others as requested by the Services Team. Ensuring that all reports are inclusive of all necessary information provided by each manager. Taking appropriate lead information and distributing to the appropriate sales team and following up to insure client contact Orders and maintains stock of departments office supplies and collateral as needed using appropriate systems, staying within Departments budget. Additionally, ensuring bottled water and site visit supplies are readily available at all times. Responsible for Office equipment maintenance to include printer ink, toner and paper ordered in a timely manner. Responsible for General Office Appearance, files stored appropriately, supply cabinets/closets kept organized in a neat and professional manner. Assists clients and internal/external guests as required in a professional manner. Assists CSMs with in-house meeting requests and completion of BEOs Participates in special projects as requested by the Directors of Catering, Conventions & Events and Senior Managers. QUALIFICATIONS Software Proficiencies to include Microsoft Outlook, Excel, PowerPoint Strong Verbal and Written Communication Skills. Strong Organizational skills Customer Service Oriented Ability to manage time in a fast paced working environment Experience in catering not required but preferred

Complex Director of Sls & Mkt
Residence Inn Deptford
Deptford, New Jersey
In office
Leader
Private salary
RECENTLY POSTED

Compensation Type: Yearly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Deptford

1154 North Hurffville Road

Deptford, NJ 08096

Overview:

The Complex Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Complex Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

Responsibilities:

  • Responsible for leading & driving top line revenue for traditional sales segments to include group, volume transient & catering.
  • Assesses & reacts to market trends, market share & the competitive hotel environment.
  • Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives.
  • Act as the hotel’s voice of the customer and communicate key issues/concerns at all levels of the organization.
  • Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting.
  • Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance.
  • Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply.
  • Understand GEO source & ability to develop a plan to penetrate the primary markets.
  • Develop/implement key segment strategy & managing key accounts (both existing & target).
  • Design effective sales deployment schemes & market assignments.
  • Develop sales goals designed to achieve budget & market share targets.
  • Manage group pace measurement and set sales production goals.
  • Manage sales activity & travel schedule.

Qualifications:

  • Bachelor’s degree preferred in Marketing
  • At least 3 years’ experience as a sales leader, with prior hotel sales experience.
  • Experience dealing with/communicating with ownership groups and asset management.
  • Proficient in managing/using sales automation (DELPHI) & PMS systems.
  • Experience working collaboratively with revenue management.
  • Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each.
  • Excellent communication and presentation skills.
  • Strong interpersonal skills and ability to work in a team environment.
  • Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude.
  • Must be proficient in MS Office including Word, Excel, and Power Point.
  • Must be able to multitask and prioritize departmental functions to meet deadlines
Scrum Master
Leidos
Oklahoma City, OK, United States
In office
Mid - Senior
$73,450 - $132,775
RECENTLY POSTED

Description

The National Airspace System Integration Support Contract (NISC) Division of the Leidos Fed Civ IT Business Area currently has an opening for a Scrum Master/Sr Business Finance Analyst. This position will be part of a dynamic team working to support the Federal Aviation Administration (FAA) in Oklahoma City at their Mike Monroney Aeronautical Center location.

The Scrum Master/Sr Business Finance Analyst will provide the AJW-142 En Route Surveillance Team, Long Range Radar (AJW-142) Scrum Master/Sr Business Finance Analyst services at the Mike Monroney Aeronautical Center (MMAC).

Primary Responsibilities

  • Report on project progress, along with risks and issues, to relevant stakeholders.
  • Apply project management expertise across cross-functional teams.
  • Lead or contribute to multiple projects by maintaining and updating project documentation, controlling scope, revising timelines, and setting daily priorities to meet deadlines and key milestones.
  • Facilitate daily Scrum ceremonies—sprints, stand-ups, planning sessions, and retrospectives—to keep work on track and within schedule.
  • Promote innovation and ongoing improvement by reviewing operations and identifying technical solutions that boost efficiency and enhance the user experience.
  • Protect team members from external disruptions and help prevent overcommitment during a sprint.
  • Ability to track and manage project spending according to budget.
  • Collaborate closely with product development teams and customer product owners to ensure timely progress and high-quality outcomes.
  • Create, manage, and deliver work paper packages and agreement files, ensuring they include supporting documents and approvals from both AJW-142 and reimbursable customers when required.
  • Analyze and reconcile reimbursable agreement projects based on current Delphi data, information provided by the customer and correspondence with AJW-142 customers.
  • Verify expenses and support prompt billing and collections in alignment with funding documentation.
  • Maintain accurate records for all reimbursable projects, including financial analysis and agreement data, identify those ready for closeout, and complete post-review assessments for closed agreements.
  • Set up and provide Excel workbooks with pivot tables that illustrate the cost patterns and key data insights.
  • Take part in external Commodities Reviews and AJW-142 Customer Program Management Reviews, and document meeting outcomes through detailed minutes.
  • Update and deliver Regional Information System (REGIS) cuffing for selected projects.
  • Develop, document, maintain, and provide standard operating procedures (SOPs) for tracking and managing AJW-142 reimbursable agreements.

Basic Qualifications

  • Requires a BA degree and 4 to 8 years of prior relevant experience or Masters with 2 to 6 years of prior relevant experience.
  • Excellent Communication Skills.
  • Strong Financial background
  • Experience with Delphi
  • Certified Scrum Master (CSM)
  • Ability of obtain and maintain FAA Public Trust Suitability and Secret Clearance

Preferred Qualifications:

  • Prior experience supporting the FAA or similar government agency.

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

March 31, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Director of Sales
Crestline Hotels & Resorts, LLC
LaBelle, Florida
In office
Leader
Private salary
RECENTLY POSTED

Exciting Director of Sales Opportunity! We are currently on the hunt for a Director of Sales. The ultimate mission of this role will be to drive market share growth and guest satisfaction. This is a phenomenal opportunity for someone excited to work with a premium brand and Crestline Hotels & Resorts, a company that has continuously been labeled a great company to work for! A strong predictor of success for the Director of Sales will be the ability to: Quickly understand market conditions and provide leadership around maximizing opportunities for revenue growth from new and current customer base and nearby competition Drive a culture of success and effective sales tactics while mentoring the existing sales team Develop cohesion with the General Manager, Revenue Management, and Regional Sales staff to ensure alignment and open communication Possess excellent selling skills and style to connect quickly with customers The Director of Sales should also be able to work closely and collaborate effectively with: All key leaders across the hotel to include the General Manager, Assistant General Manager, Front Office Manager, and other Operational Leaders Crestline's Executive and Regional Sales Leadership, and Revenue Management Additional Corporate Staff and key members across the Corporate level to include Human Resources, Centralized Accounting, and Senior Operations staff Potential Career Paths: Director of Sales - Complex/Area Director of Sales - Director of Sales & Marketing - Regional Director of Sales - Regional Vice President of Sales - Vice President of Sales & Marketing Key Duties & Responsibilities: Strong focus on the growth of Total Hotel Revenue and positive RevPAR Index Change Year-Over-Year - your ability to influence and increase these upon starting is key Understanding and execution of the Sales Process to effectively contract group business and secure corporate negotiated rate accounts Understand and champion the hotel's overall Business Plan with a strong focus on execution Ensure a strong understanding of the hotel's Comp Set and provide any recommendations to the Field Sales Staff and General Manager Staff Optimization - ensure all newly hired and current sales staff understand their mission and have the tools to execute successfully on the Business Plan Develop and get to know key players to include Hotel Ownership and pertinent Field/Corporate Staff Education and Experience: High School Graduate or General Education Degree (GED) with 3-5 years of equivalent work experience - you have a passion for Hotel Sales coupled with a competitive, hunter mentality! Strong understanding of Hotel Sales and Comp Sets with a proven track record of success Exceptional communication skills both verbal and written - your ability to communicate and influence by word and writing is a must Basic Computer Skills - you must have the ability to communicate effectively through email as well as manipulate and analyze information quickly from spreadsheets and databases Preferred Skills and/or Education: Bachelor's Degree Premium-branded Select, Focused, or Extended Hotel Stay experience Delphi experience for Hilton/Marriott Hotels or Envision for Crestline's Hyatt hotels Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Sales Manager
Sonesta International Hotels
St. Louis, Missouri
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Were Sonesta International Hotels. The 8th largest hotel company in the U.S.and growing fast. An epic blend of full-service and focused hotels in major cities, Sonestas uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Sales Manager is a highly motivated individual who will solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, networking and written communication. She/he will prepare correspondence to customers, internal booking reports and will be responsible for contact and activity management for all accounts under their responsibility. Job Description Operational/Functional: Responsible for proactively developing and maintaining relationships with key clients in order to produce repeat business and identify, qualify and solicit new accounts. Develop and execute action plans against existing and new target accounts to achieve and exceed sales quotas within the assigned segment. Prospect and penetrate new accounts for acquisition through a variety of channels. Convert new accounts into loyal accounts. Prospect, aggressively solicit, qualify and close opportunities. Develop personal sales campaigns and quarterly promotions in order to generate leads, promote hotel and increase visibility. Represent the Hotel at local trade shows, community events, industry meeting, sales trips and blitzes. Maintain an active presence in the community attending local networking events. Sell guest rooms, leases and services to transient market customers through corporate accounts and organizations. Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, site inspections, entertainment, networking) to ensure maximization of revenue in order to achieve and/or exceed budgeted revenue goals. Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals. Increase visibility of the hotel in the market, generating new business within the market. Build and maintain quantifiable relations in the local market. Develop and maintain knowledge of market trends, competition and customers. Prepare and present effective status and period end reports, maintain well-organized documentation and coordination of customer service requirements with hotel operations staff as appropriate. Work as a team member with the sales staff and with assigned Administrative Assistant and other support staff. Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals. Professional and positive communication to both guests and fellow employees. Attend weekly Sales, Revenue and Department Head Meetings. Execute additional projects as assigned by the Director of Sales and Marketing. Strategy and Planning: Develops key focus areas and markets for sales solicitation/prospecting Leading with Passion Responsible for ensuring success through the eyes of employees, guests, and owners Utilize and collaborate with resources across different departments Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture Focus on the mission and well-being of the department, hotel, and company as a whole Lead by example and operate with integrity and respect Inspire our team to embrace and demonstrate our values and GUEST People Standards Additional Job Information/Anticipated Pay Range Qualifications and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some College plus 2-3 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Track record of delivering exceptional guest and client experience Excellent time management skills Demonstrable expertise in analysis and action taking Excellent oral and written communication Excellent organizational skills Appropriate professional appearance and demeanor Proficient in Microsoft Office required. Delphi and Opera PMS experience a plus Ability to travel to attend workshops, trade shows, conventions, etc. May be required to work nights, weekends, and/or holidays. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Senior Sales Manager - Embassy Suites by Hilton Orlando Airport
Hilton
Orlando, Florida
In office
Senior
Private salary
RECENTLY POSTED

Embassy Suites Orlando Airport is seeking a Senior Sales Manager to join their Sales team. This 174-suite hotel features five meeting rooms and nearly 3,000 sq. ft. of event space. Conveniently located just two miles from Orlando International Airport, its within walking distance of offices, dining, and shopping. Guests enjoy complimentary airport shuttle service, a made-to-order breakfast buffet, and daily drinks and snacks at the Evening Reception. The ideal candidate has at least 2 years of hotel experience, consistently meets lead generation goals, maintains a structured business pipeline, executes contracts and proposals, and successfully negotiates agreements. Proficiency in Delphi FDC and active participation in outside sales, trade shows, and customer events are required. Shift Pattern : Monday-Friday 8:30am-5:00pm The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay Medical Insurance Coverage for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs \*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. Today, Hilton remains a beacon of innovation, quality, and success. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Leadership - We're leaders in our industry and in our communities. Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

OEM Sales Manager
Courtyard Houston Intercontinental Airport
Houston, Texas
In office
Mid - Senior
Private salary
RECENTLY POSTED

As the Sales Manager, you will: Always provide the highest levels of customer service to internal partners and external clients. Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communique that is representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. Be willing and able to attend customer functions as needed. Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our Associate First culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- We Are Concord! We support diversity and inclusion through our mission to be a Great Place to Work for All." Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Hospitality Online

Boat Group Sales Manager
Transwestern
Houston, Texas
In office
Mid - Senior
Private salary
RECENTLY POSTED

Join the team at Hotel Granduca and help create unforgettable experiences in the heart of Houston, Texas. As a luxury boutique hotel and a proud Transwestern Hospitality Group property, Hotel Granduca blends timeless European elegance with warm Texas hospitality. The Group Sales Manager plays a crucial role in driving group revenue, building client relationships, and ensuring memorable experiences for short and long-term guests. This position is responsible for positioning the hotel as the preferred luxury venue for group events, including corporate meetings, social events, weddings, and other large gatherings. The Group Sales Manager will create and implement strategic sales plans, negotiate contracts, and coordinate with various hotel departments to ensure exceptional service delivery. POSITION ESSENTIAL FUNCTIONS Develop and implement strategies to target and acquire group business across various segments (corporate, social, weddings, etc.). Conduct market research to identify new group sales opportunities and trends in the luxury hospitality industry. Set and achieve sales goals and revenue targets for group bookings, ensuring alignment with the hotels business objectives. Build and maintain strong relationships with corporate clients, event planners, travel agencies, and meeting coordinators. Provide exceptional customer service throughout the booking process, event execution, and hotel stays (for our short and long-term guests), ensuring the hotels standards are met. Negotiate group contracts, including room rates, food and beverage packages, and event-related services. Collaborate with the event planning team to ensure the seamless execution of group events, from booking through to final execution. Responsible for managing long-term stay guests by building and maintaining strong relationships through consistent communication and personalized attention, coordinating tailored amenities and services to enhance comfort during extended stays, and Identifying upsell opportunities for premium services and amenities to maximize revenue. Ensure contracts are properly executed, payments are collected, and all logistics are thoroughly planned and managed. Work closely with marketing, operations, and event planning teams to execute targeted promotional campaigns for group business. Coordinate with the reservations team to manage room blocks, special rates, and accommodations for group guests. Collaborate with food and beverage teams to ensure high-quality catering and dining options for group events. Track and report on group sales performance to leadership, focusing on revenue generated, booking conversion rates, and other key performance indicators (KPIs). Maintain accurate records in the hotels CRM or sales system, documenting client communications, contracts, and group event details. Provide regular performance updates to the Sales Director or General Manager, identifying areas of opportunity and improvement. Attend networking events, trade shows, and conferences to promote the hotel and generate new group sales opportunities. Represent the hotel at industry functions, fostering relationships with decision-makers and influencers in the luxury event market. Serve as a brand ambassador, ensuring all sales efforts reflect the hotels luxury standards and exceptional guest experience. POSITION REQUIREMENTS Bachelors degree in Hospitality Management, Business, Marketing, or a related field is preferred. 3-5 years of experience in group sales or related roles, ideally with a focus on luxury or boutique properties. Proven experience in group sales, event sales, or hotel sales, preferably in a luxury or boutique hotel environment. In-depth knowledge of the luxury hospitality market and the group event planning process. Proficiency in hotel sales and event management software (e.g., Delphi, Salesforce, etc.). Ability to manage multiple client accounts, prioritize effectively, and drive results. A passion for delivering an exceptional luxury guest experience and high-end customer service. A network of contacts in the corporate, meetings, and events industries is highly desirable. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. WORK SHIFT: LOCATION: Houston, TX ABOUT US Transwesterns Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion not only as the right thing to do, but as a reflection of who we are. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration.

Administrative Assistant (Hourly)
Landry's
Los Angeles, California
In office
Junior
$22/hour - $24/hour
RECENTLY POSTED

Overview JOIN A WINNING TEAM! Administrative Assistant (Hourly) This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest’s experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry’s League Positive and respectful work environment where diversity is valued Responsibilities Assist Unit Accountant with daily audits of financials, mid-month and month-end inventory for food, LBW and supplies Assist Unit Accountant with daily tasks of maintaining administrative and bookkeeping responsibilities Work closely with Director of Events to generate new business and maintain contact with present accounts Process and record all event inquiries, bookings, deposits and revenues in Delphi Qualifications Apply now if you: Have a high school education or equivalent combination of education and experience Have prior sales or events experience (preferred) Aspire to our “Be FAIR” ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have a passion for great food and great fun Enjoy working in fast-paced environment We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Learn more about Landry’s by visiting our website at EOE Posted Salary Range USD $22.00 - USD $24.00 /Hr. Tipped Position This position does not earn tips

Software Sales Executive
Sonesta International Hotels
St. Louis, Missouri
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Were Sonesta International Hotels. The 8th largest hotel company in the U.S.and growing fast. An epic blend of full-service and focused hotels in major cities, Sonestas uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Sales Manager is a highly motivated individual who will solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, networking and written communication. She/he will prepare correspondence to customers, internal booking reports and will be responsible for contact and activity management for all accounts under their responsibility. Job Description Operational/Functional: Responsible for proactively developing and maintaining relationships with key clients in order to produce repeat business and identify, qualify and solicit new accounts. Develop and execute action plans against existing and new target accounts to achieve and exceed sales quotas within the assigned segment. Prospect and penetrate new accounts for acquisition through a variety of channels. Convert new accounts into loyal accounts. Prospect, aggressively solicit, qualify and close opportunities. Develop personal sales campaigns and quarterly promotions in order to generate leads, promote hotel and increase visibility. Represent the Hotel at local trade shows, community events, industry meeting, sales trips and blitzes. Maintain an active presence in the community attending local networking events. Sell guest rooms, leases and services to transient market customers through corporate accounts and organizations. Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, site inspections, entertainment, networking) to ensure maximization of revenue in order to achieve and/or exceed budgeted revenue goals. Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals. Increase visibility of the hotel in the market, generating new business within the market. Build and maintain quantifiable relations in the local market. Develop and maintain knowledge of market trends, competition and customers. Prepare and present effective status and period end reports, maintain well-organized documentation and coordination of customer service requirements with hotel operations staff as appropriate. Work as a team member with the sales staff and with assigned Administrative Assistant and other support staff. Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals. Professional and positive communication to both guests and fellow employees. Attend weekly Sales, Revenue and Department Head Meetings. Execute additional projects as assigned by the Director of Sales and Marketing. Strategy and Planning: Develops key focus areas and markets for sales solicitation/prospecting Leading with Passion Responsible for ensuring success through the eyes of employees, guests, and owners Utilize and collaborate with resources across different departments Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture Focus on the mission and well-being of the department, hotel, and company as a whole Lead by example and operate with integrity and respect Inspire our team to embrace and demonstrate our values and GUEST People Standards Additional Job Information/Anticipated Pay Range Qualifications and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some College plus 2-3 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Track record of delivering exceptional guest and client experience Excellent time management skills Demonstrable expertise in analysis and action taking Excellent oral and written communication Excellent organizational skills Appropriate professional appearance and demeanor Proficient in Microsoft Office required. Delphi and Opera PMS experience a plus Ability to travel to attend workshops, trade shows, conventions, etc. May be required to work nights, weekends, and/or holidays. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Group Sales Manager
Transwestern
Houston, Texas
In office
Mid - Senior
Private salary
RECENTLY POSTED

Join the team at Hotel Granduca and help create unforgettable experiences in the heart of Houston, Texas. As a luxury boutique hotel and a proud Transwestern Hospitality Group property, Hotel Granduca blends timeless European elegance with warm Texas hospitality. We offer exciting hotel careers and hotel jobs for individuals who are passionate about service, creativity, and excellence. Here, your talent is valued, your growth is supported, and your work makes a meaningful impactevery day. If youre inspired by exceptional service and a culture rooted in teamwork, professionalism, and pride in delivering memorable guest experiences, we invite you to apply and begin a rewarding career journey with Hotel Granduca. POSITION SUMMARY: The Group Sales Manager plays a crucial role in driving group revenue, building client relationships, and ensuring memorable experiences for short and long-term guests. This position is responsible for positioning the hotel as the preferred luxury venue for group events, including corporate meetings, social events, weddings, and other large gatherings. The Group Sales Manager will create and implement strategic sales plans, negotiate contracts, and coordinate with various hotel departments to ensure exceptional service delivery. POSITION ESSENTIAL FUNCTIONS Develop and implement strategies to target and acquire group business across various segments (corporate, social, weddings, etc.). Conduct market research to identify new group sales opportunities and trends in the luxury hospitality industry. Set and achieve sales goals and revenue targets for group bookings, ensuring alignment with the hotels business objectives. Build and maintain strong relationships with corporate clients, event planners, travel agencies, and meeting coordinators. Meet regularly with clients to understand their needs and offer customized packages and services tailored to their groups requirements. Provide exceptional customer service throughout the booking process, event execution, and hotel stays (for our short and long-term guests), ensuring the hotels standards are met. Negotiate group contracts, including room rates, food and beverage packages, and event-related services. Collaborate with the event planning team to ensure the seamless execution of group events, from booking through to final execution. Responsible for managing long-term stay guests by building and maintaining strong relationships through consistent communication and personalized attention, coordinating tailored amenities and services to enhance comfort during extended stays, and Identifying upsell opportunities for premium services and amenities to maximize revenue. Ensure contracts are properly executed, payments are collected, and all logistics are thoroughly planned and managed. Work closely with marketing, operations, and event planning teams to execute targeted promotional campaigns for group business. Coordinate with the reservations team to manage room blocks, special rates, and accommodations for group guests. Collaborate with food and beverage teams to ensure high-quality catering and dining options for group events. Track and report on group sales performance to leadership, focusing on revenue generated, booking conversion rates, and other key performance indicators (KPIs). Identify areas of opportunity and improvement. Maintain accurate records in the hotels CRM or sales system, documenting client communications, contracts, and group event details. Provide regular performance updates to the Sales Director or General Manager, identifying areas of opportunity and improvement. Attend networking events, trade shows, and conferences to promote the hotel and generate new group sales opportunities. Represent the hotel at industry functions, fostering relationships with decision-makers and influencers in the luxury event market. Serve as a brand ambassador, ensuring all sales efforts reflect the hotels luxury standards and exceptional guest experience. Other duties as assigned. POSITION REQUIREMENTS Bachelors degree in Hospitality Management, Business, Marketing, or a related field is preferred. 3-5 years of experience in group sales or related roles, ideally with a focus on luxury or boutique properties. Proven experience in group sales, event sales, or hotel sales, preferably in a luxury or boutique hotel environment. In-depth knowledge of the luxury hospitality market and the group event planning process. Proficiency in hotel sales and event management software (e.g., Delphi, Salesforce, etc.). Exceptional negotiation, communication, and interpersonal skills. Ability to manage multiple client accounts, prioritize effectively, and drive results. Strong organizational skills, attention to detail, and ability to handle a high volume of work. A passion for delivering an exceptional luxury guest experience and high-end customer service. A network of contacts in the corporate, meetings, and events industries is highly desirable. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. WORK SHIFT: LOCATION: Houston, TX ABOUT US Transwesterns Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration. Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references. We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story. #HG

Sales Marketing Executive
The Scottsdale Resort and Spa, Curio Collection by Hilton
Scottsdale, Arizona
In office
Senior - Leader
Private salary
RECENTLY POSTED

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Position Overview Scottsdale Resort & Spa is seeking a highly strategic and results-driven Director of Sales & Marketing to lead all commercial efforts for this dynamic, lifestyle-driven resort. This executive role is responsible for driving total revenue performance across group, transient, leisure, and catering segments, while elevating the resort's market positioning and brand presence. This leader will oversee a large, multi-functional sales, catering, and marketing team, bringing a balance of strategic vision, hands-on leadership, and deep expertise in large-scale (big box) group business. The ideal candidate has a strong foundation within the Hilton ecosystem, paired with experience in lifestyle or resort environments that prioritize experience-driven travel. Key Responsibilities Develop and execute a comprehensive commercial strategy to maximize total hotel revenue across group, transient, leisure, and catering segments Provide direct leadership and oversight of a large sales, catering, and marketing team, including recruitment, training, performance management, and succession planning Drive proactive group sales initiatives with a focus on securing and growing large-scale (big box) group business and optimizing group pace Oversee the catering and events strategy, ensuring strong conversion, revenue maximization, and seamless turnover to operations Lead leisure and transient segment strategies, including partnerships, promotions, and distribution channels to drive occupancy and ADR Direct all marketing efforts, including digital strategy, brand positioning, content development, social media, and agency partnerships Partner closely with Revenue Management to align on pricing, forecasting, segmentation, and demand strategies Utilize industry tools and analytics platforms such as ProfitSword, Lighthouse, and TravelClick (Amadeus) to drive data-informed decision-making and performance optimization Leverage industry-leading demand sources and lead platforms to identify new business opportunities and strengthen pipeline development Establish and maintain strong relationships with key accounts, meeting planners, third-party intermediaries, and brand partners Analyze market trends, competitive intelligence, and performance metrics to identify opportunities and adjust strategies accordingly Represent the resort at industry events, trade shows, and client engagements to drive visibility and business development Ensure alignment with Hilton brand standards, systems, and commercial strategies while maintaining a distinctive lifestyle positioning Collaborate with operations leadership to ensure seamless execution of group programs and an exceptional guest experience Qualifications Minimum 7-10 years of progressive hotel or resort sales experience, with at least 5 years in a senior leadership role Proven success leading large sales and catering teams within a resort or full-service hotel environment Strong background in large group (big box) sales and group house management Hilton brand experience or strong familiarity with Hilton commercial systems and processes highly preferred Experience in lifestyle, luxury, or experiential hospitality environments strongly desired Demonstrated track record of consistently achieving and exceeding revenue goals across multiple segments Strong working knowledge of ProfitSword, Lighthouse, TravelClick (Amadeus), and other industry demand/lead generation platforms Exceptional leadership, communication, and team development skills Strong financial acumen with experience in budgeting, forecasting, and revenue optimization Proficiency in Delphi, OnQ, GRO, Profitsword, Claude, Travelclick (Amadeus), Lighthouse Qualifications PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Source: Hospitality Online

Area Director of Sales
PAH Management
Rogers, Arkansas
In office
Leader
Private salary
RECENTLY POSTED

Job Expectation: At PAH Management, the Area Director of Sales is responsible for directing, coordinating, coaching, and counseling the Directors of Sales and sales managers within their assigned area, in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business, both corporate and group to ensure that room revenues meet or exceed budget, maximizing revenue and profits, and improving the hotel’s performance in the marketplace at his/her own property, as well as their area properties. Responsibilities will include but not be limited to: Supervise, administer and ensure timely completion of all activities of the Area’s Sales Team. Develop a full working knowledge of the operations of the hotel and the Brand. Develop a complete knowledge of company sales policies and SOPs. Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies. Meet or exceed set goals at your assigned hotel Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled Coordinate group and transient bookings to maximize profits. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market and ensure that the Sales Team is held accountable for those accounts within their respective territories. Coordinate all non-group transient sales and catering solicitations to maximize overall profits. Administer training in the area Sales departments, according to PAH standards. Prepare required reports in a timely manner. Conduct weekly sales meetings according to PAH Management standards. Develop quarterly KRA’s and review the Key Result Area process with the Sales and Catering Team to ensure that deadlines are met. Be familiar with all PAH Management sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR), based on the hotel’s strategy. Conduct all Sales Performance Appraisals according to PAH Management SOPs. Motivate, coach, counsel and discipline all Sales department personnel according to PAH Management SOPs. Review meeting planner evaluations as received to ensure that any problems are rectified. Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met. Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Monitor the Sales incentive plans and ensure that sales staff can explain their potential earnings and benefits and assist in ensuring that incentives are processed and paid according to the specified period for each plan. Prepare and complete accurate end-of-month reports, according to PAH Management SOPs. Prepare and complete annual revenue budget. Prepare and complete annual Marketing Plan. Meet and greet onsite contacts. Abide by Prime Selling Time (PST) and ensure that the Sales Team does the same. Understand all GDS systems. Develop networking opportunities through active participation in community and professional associations activities and events Entertain clients. React to negative trends in the marketplace by implementing blitzes or promotions. Handle inquiries as part of Inquiry Day Program. Basic Qualifications At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience. Must have previous Area DOS experience Supervisory experience required. Must have a valid driver’s license in the applicable state. Must be proficient in Windows, company approved spreadsheets and word processing. Preferred Qualifications Proficient in Windows, company approved spreadsheets and word processing, Delphi, knowledge of the hotel’s property management systems. Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel and regional required meetings and training courses. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with PAH Management Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with PAH Management Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Physical requirements: Long hours are sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. PAH Management is proud to be an Equal Opportunity Employer (M/F/D/V) I have read and understood the context of Area Director of Sales job description. I understand the Area Director of Sales job description is an outline of the performance expectations set forth by PAH Management. I understand I am to comply with the outline performance expectation, should I have questions about any of the outline requirement, I will seek clarification from my immediate manager. I understand PAH reserves the right to add, adjust or remove any portion of this job description.

SALES MANAGERS - TRAVEL MANAGEMENT
Courtyard Houston Intercontinental Airport
Houston, Texas
In office
Mid - Senior
Private salary
RECENTLY POSTED

As the Sales Manager, you will: Always provide the highest levels of customer service to internal partners and external clients. Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communique that is representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. Be willing and able to attend customer functions as needed. Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our Associate First culture supports and inspires personal development both within the workplace and beyond. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Quality, Integrity, Community, Profitability and FUN! We support diversity and inclusion through our mission to be a Great Place to Work for All." Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Hospitality Online

Catering Sales Manager
New York City Growth - Highgate Hotels
New York, New York
In office
Mid - Senior
Private salary
RECENTLY POSTED

Compensation Type: Yearly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:Overview:

The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals.  He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel.  He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels.  Candidates must be comfortable in problem solving with client relationships and event management.

Responsibilities:

  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Prepare and submit required reports in a timely manner.
  • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
  • Know meeting room setups and capabilities.
  • Know sleeping room configurations and types.
  • Respond to Catering inquires immediately.
  • Use the Partnership Agreement to meet client needs.
  • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
  • Interact with outside planners, vendors for event setup.
  • Maintain pricing integrity and propose upscale menus for clients.
  • Manage existing accounts and follow up with client re-solicitation to capture future business.
  • Work with other F&B managers and keep them informed of F&B issues as they arise.
  • Manage the function diary and adjust space in order to ensure maximum potential revenue.
  • Be visible on the floor and assist staff as needed during functions.
  • Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
  • Plan and execute holiday and special events in conjunction with the Director of Catering.
  • Use feedback from client evaluations to improve service and quality.
  • Participate in required M.O.D. program as scheduled.

Qualifications:

  • At least 4 years of progressive experience in a hotel or a related field; or a 2year college degree and 3 or more years of related experience; or a 4year college degree and at least 2 year of related experience.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Proficiency in Delphi preferred.
  • Flexible and long hours sometimes required.
  • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
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