Support Engineer Jobs

In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.

GAME TIME ENERGY, LIFETIME EXPERIENCE

You will create legendary experiences for guests and team members through the management of the Heart-of-House (HOH) as the Kitchen Manager. You will oversee the execution and performance of the HOH and will provide direction and supervision for all HOH team members .

HOME OF THE GREATEST OF ALL TIMES

Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team member s. And, when that means access to all these benefits – well, that’s just another day at the office.

Weekly Pay
Bonus Program
Free Shift Meals & Discounted Meals
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off
401(k) Retirement Plan
Tuition Benefits
Medical, Dental and Vision
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests

YOU GOT THIS

Preferably, you have 2 years of restaurant, bar, or kitchen management experience.
You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations .
You have a passion for training and developing your team.

Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.

Buffalo Wild Wings, Inc. is an equal opportunity employer.

Subject to availability and certain eligibility requirements.

Pay: $17.60 - $26.40 per hour

The base hourly pay range above represents the low and high end of the pay range for this position.  Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.

Systems Development Engineer 1

Serviceability EngineerOur customers’ system requirements are usually highly complex. Bringing together hardware and software systems design, Systems Development Engineering operates at the very cutting edge of technology to meet them. We design and develop electronic and electro-mechanical or systems-orientated products, conduct feasibility studies on engineering proposals and prepare installation, operation and maintenance specifications and instructions. We’re proud to deliver programs and products to the highest quality standards, on time and within budget.Join us to do the best work of your career and make a profound social impact as a Serviceability Engineer on our Systems Development Engineering Team in Hopkinton, Massachusetts.What you’ll achieveYou’ll play a key role in shaping serviceability across our Unstructured Data Storage products by defining and validating requirements with cross‑ functional teams. Through close collaboration with Product Engineering and Product Management, you’ll ensure adherence to serviceability standards while enhancing the overall customer experience.You will:· Define and drive serviceability specifications that enable easy deployment, seamless updates, and efficient lifecycle management across the Unstructured Data Storage portfolio· Collaborate with Product Engineering and Product Management to embed best‑ in‑ class serviceability features and technologies into product designs· Ensure products are easy to diagnose, maintain, and support, delivering an exceptional, customer‑ focused product experienceTake the first step towards your dream careerEvery Dell Technologies team meuch as TCP/IP, IP addresses, and ports- Exposure to shell scripting (e.g., bash) and Python through coursework, labs, or personal projects- Familiarity with virtual environments (VMs, virtualization software, or cloud labs)- Strong communication and teamwork skills, with a willingness to learn and take ownership- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related technical fieldDesirable Requirements- Interest in

Customer Service Rep(6972) - 2100 Victory Dr

Company Description starting pay $10/hr with room to advance. As a Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers. You play a key role in creating smiles by making lives easier through excellent service, professionalism, and a positive attitude. You represent the Domino’s brand and help create a welcoming experience for every Customer. Job Description

ABOUT THE JOB

We are searching for qualified customer service reps with personality, exceptional people skills and a positive attitude As a Domino’s Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Starting @ $10-$13 Based on experience. General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Customer Service Rep (5945)

Domino's Pizza

Greenville, North Carolina

Company Description At AR Pizza, LLC (Domino’s Pizza) our people are our greatest asset. We believe that when we invest in our team members, we create better leaders, stronger stores, and exceptional customer experiences. Every role matters, and every team member contributes to our success. We are committed to creating an environment built on respect, accountability, development, and opportunity. We believe our people are capable of excellence. Through training, coaching, and leadership development, we aim to help every team member grow to their best version of themselves. Our customers are the reason we exist. We do not just make pizza - we serve families, support communities, and create experiences. Every order represents trust, and we take that responsibility seriously. We strive to delight every customer through quality products, fast service, and genuine hospitality. At AR Pizza, success starts with our people and ends with satisfied customers. When our team thrives, our customers win - and our communities grow stronger. Job Description Job Description: Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary A Customer Service Representative (CSR) plays a key role in delivering exceptional customer experience. This position is responsible for preparing food, taking customer orders, operating the point-of-sale system, maintaining store cleanliness, and supporting the overall operations of the restaurant. CSRs work in a fast-paced environment and help ensure that every customer receives accurate orders, great service, and high-quality products. Essential Job Functions Customer Service

Greet customers in person and over the phone in a friendly and professional manner
Take order taking accuracy
Answer questions about menu items, specials, and promotions
Resolve customer concerns and escalate issues to management when necessary

Food Preparation

Prepare pizzas and other menu items according to company standards
Follow food safety and sanitation guidelines
Ensure products are prepared quickly, accurately, and consistently
Maintain portion control and product quality

Store Operations

Operate cash registers and handle cash transactions accurately
Assist with stocking food items and supplies
Maintain a clean and organized work area
Help with opening and closing duties as assigned

Team Support

Work collaboratively with team members to ensure efficient store operations
Assist delivery drivers and management when needed
Follow company policies, procedures, and safety guidelines

Qualifications

Must be at least 16 years old (or meet state minimum age requirements)
Ability to work in a fast-paced team environment
Strong communication and customer service skills
Basic math and cash-handling skills preferred
Ability to follow instructions and work with minimal supervision

Physical Requirements

Ability to stand for extended periods of time
Ability to lift up to 25 pounds
Ability to reach, bend, stoop, and move quickly in a busy kitchen environment
Ability to work near hot ovens and kitchen equipment

Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Community Support Facilitator

Hope Services

San Mateo, California

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Location: San Mateo County (Pacifica, Daly City, San Bruno, South SF).
Pay Rate: $21.25 per hour Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more!
Purpose: The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities: 1. Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan. 2. Develop opportunities for clients to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinate s consumer programming with Centers activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Minimum Qualifications : The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California drivers license and clear driving record. Knowledge, Skills and Abilities of the Community Support Facilitator role: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us
Visit to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Compensation details: 21.25-21.25 Hourly Wage

PI47754fb075d2-8972

Community Support Facilitator

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.25 per hour
Purpose: Oversees area scheduling, ensuring programs and activities are maintained. Provide services to people with disabilities, which will enable each client to achieve an optimum level of functional independence and will assure referral to special services as required. May, as assigned, provide vocational skills training and/or instruction on activities of daily living. Assures quality of services provided, are consistent with HOPEs mission and values. Principle Responsibilities: The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Acts as a program monitor for assigned clients including communicating with families, presenting staffings, providing guidance to clients regarding work and personal problems, development and implementation of clients incentive plans, providing on-going feedback regarding progress in program. 2. Writes assessments and develops individual program and person centered plans. 3. Develop, implement, and maintain teaching curriculums. Assures training is age appropriate, meaningful, and based on client needs. 4. Provides training and supports in personal self care, including assisting with activities of daily living, feeding, transferring, and toileting. 5. Completes all required paperwork, reports and documentation to assure services to client, customer, and funders are met according to standards. 6. Develop and implement meaningful activities in the community, including providing transportation to and from activities. 7. Provide training and support in offsite vocational settings and/or recreational settings. 8. Assure compliance with all safety and confidentiality standards. 9. Operates machinery and large equipment as needed to support clients and assure completion of tasks. 10. Acts as a mandated abuse reporter. 11. Performs other duties as assigned to assure the efficiency of the program. Minimum Qualifications: High School diploma, G.E.D. or equivalent, plus one year of related experience working with people with disabilities in a rehabilitation environment. For licensed day programs: completion and clearance of fingerprints for criminal background check, TB test, physicians report, and First Aid and CPR certification required. Reports To: Program Coordinator or Site Manager Supervisory Responsibility none Required Knowledge, Skills and Abilities 1. Ability to understand and relate to individuals with disabilities, their families, the community and HOPE personnel. 2. Ability to observe, evaluate, document and communicate verbally and in writing. 3. Ability to develop and use curriculum and instructional media 4. Ability to teach good work habits and social skills to individuals with developmental disabilities. 5. Ability to utilize community resources for client instruction, outings and referrals as needed. 6. Basic computer knowledge. Physical & Environmental Conditions Time spent in a classroom setting in an educational environment. Regular trips in to the local community, providing transportation, driving large vans. Exposure to weather conditions, dust and pollens. Handling of materials, paper and supplies. Some computer work. Regular support and handling of personal care needs of others, exposure to bodily fluids. Occasional lifting and transferring to and from wheelchairs. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us
Visit to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Compensation details: 21.25-21.25 Hourly Wage

PIda9361b15a78-5068

Community Support Facilitator

Hope Services

Bonny Doon, California

Community Support Facilitator

Hope Services

La Selva Beach, California

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels We are currently seeking Community Support Facilitators for our programs in Watsonville. Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! About the Community Support Facilitator role: Pay Rate: $21.25 per hour Community Support Facilitator - Purpose: The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Community Support Facilitator - Principle Responsibilities: The Community Support Facilitator is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinate s consumer programming with Center’s activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Community Support Facilitator - Minimum Qualifications : The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver’s license and clear driving record. Community Support Facilitator - Required knowledge, Skills and Abilities 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us
Visit to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

PIec97efe6cd9d-3416

Community Support Facilitator

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more!
Pay Rate: $21.25/hr
Summary Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Essential Functions The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinates consumer programming with Centers activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Qualifications Required High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California drivers license and clear driving record. Knowledge, Skills and Abilities 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us
Visit to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

PI5afb7d4d8d34-3721

Community Support Facilitator - Sub/Temp

Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinates consumer programming with Centers activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services.
Minimum Qualifications:
High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California drivers license and clear driving record.

Knowledge, Skills and Abilities:

A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population.
Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us
Visit to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

PI361a47dbd66d-7236

Community Support Facilitator

Hope Services

Sand City, California

Qualifications Required High school diploma, GED, or equivalent, plus two years of related experience working with people with disabilities in a rehabilitation environment, or an approved combination of experience and education.

Community Support Facilitator II

Hope Services

Sand City, California

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.75/hr Purpose: Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities: The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan. 2. Leads curriculum development and implementation. Assists with job developing, scheduling and staff training. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. Develops and implements behavioral support plans for individuals with challenging behaviors and to assure consumer safety. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Acts as back-up to the program coordinator. 9. Leads consumer programming with Center’s activities, services, and team of staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Additional Responsibilities: 1. Conduct morning meetings to facilitate communication and coordination among staff members. You will be responsible for leading these meetings and addressing any scheduling conflicts that arise, ensuring that daily activities run efficiently. 2. Assisting with the monthly Individualized Services Plan (ISP) staffing log and calculating statistics for vertex reports. Your attention to detail will be essential in accurately compiling and analyzing data to inform program services. 3. Mentoring participants and resolving conflicts that may arise between them. Your role will involve providing guidance, developing behavioral plans and other supports to foster positive relationships and a harmonious environment with our program. 4. Provide assistance with stroll duties as needed. This may involve helping with morning and afternoon stroll. 5. Serve as a point of contact for new participants and staff members during the orientation process, providing ongoing support and guidance as needed. You will be responsive to their needs and questions, fostering a positive and inclusive environment. Minimum Qualifications: BA or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment, or Approved combination of experience and education, and Possession of a valid California Driver’s License, a clear driving record and auto insurance. Reports To: Assigned Program Coordinator, Manager. Supervisory Responsibility: none Required knowledge, Skills and Abilities: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification. 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Physical and Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us
Visit to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

PI698b8973d1f6-3417

Community Support Facilitator II

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.75 - $22.19 per hour commensurate with experience and qualifications
Purpose: The Community Support Facilitator II acts as a floater delivering service at various program locations. Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities: The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan. 2. Leads curriculum development and implementation. Assists with job developing, scheduling and staff training. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. Develops and implements behavioral support plans for individuals with challenging behaviors and to assure consumer safety. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Acts as back-up to the program coordinator. 9. Leads consumer programming with Centers activities, services, and team of staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services.
Additional Responsibilities: 1. Conduct morning meetings to facilitate communication and coordination among staff members. You will be responsible for leading these meetings and addressing any scheduling conflicts that arise, ensuring that daily activities run efficiently. 2. Assisting with the monthly Individualized Services Plan (ISP) staffing log and calculating statistics for vertex reports. Your attention to detail will be essential in accurately compiling and analyzing data to inform program services. 3. Mentoring participants and resolving conflicts that may arise between them. Your role will involve providing guidance, developing behavioral plans and other supports to foster positive relationships and a harmonious environment with our program. 4. Provide assistance with stroll duties as needed. This may involve helping with morning and afternoon stroll. 5. Serve as a point of contact for new participants and staff members during the orientation process, providing ongoing support and guidance as needed. You will be responsive to their needs and questions, fostering a positive and inclusive environment.
Minimum Qualifications: BA or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment, or Approved combination of experience and education, and Possession of a valid California Drivers License, a clear driving record and auto insurance. Reports To: Assigned Program Coordinator, Manager. Supervisory Responsibility: none Required knowledge, Skills and Abilities: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification. 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population.
Physical and Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us
Visit to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Compensation details: 21.75-22 Hourly Wage

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Employment Specialist FULL - TIME

Opportunities for Positive Growth Inc

Description:

Make a Meaningful Impact Every Day

At Opportunities for Positive Growth (OPG), we believe work should be meaningful-for both the people we support and the people on our team. We provide person-centered services to individuals with intellectual and developmental disabilities, helping people build independence, connection, and purpose through employment.

We are proud to be:

100% employee-owned (ESOP)
A 14-time Top Workplace in Indiana
Ranked:
- for Values (2025)
- for Managers (2024)
- for Meaningful Work (2023)
Recognized as a Top 100 Workplace by USA Today (2024 & 2025)
Accredited with Person-Centered Excellence with Distinction through the Council on Quality and Leadership

About the Role

We are seeking a full-time Employment Specialist to support individuals on the autism spectrum and those with intellectual/developmental disabilities in achieving meaningful, competitive employment. This role is ideal for someone who is relationship-driven, goal-oriented, and passionate about helping others succeed in real-world work environments.

What You’ll Do:

Partner with individuals to discover career goals and strengths
Support job search efforts and secure competitive employment
Assist with onboarding and initial job training
Teach job tasks and build professional/workplace skills
Provide on-site support and gradually fade services as independence increases
Collaborate with employers to promote long-term success

Pay, Bonuses & Schedule

Base Pay: $18.50 - $20.00/hour (based on experience)
Bonus Potential: Up to $4,000 per quarter (up to $16,000 annually)
Schedule: 35 hours/week
Expectations: Minimum of 25 billable hours per week

Benefits That Support You

We’re committed to supporting our team both professionally and personally:

Mileage reimbursement
Health, dental, vision, short-term disability, and life insurance
Employee Stock Ownership Plan (ESOP)
Paid Time Off (PTO)
Employee Assistance Program (EAP)
Continuing education
Employer-provided cell phone and computer

Requirements:

High School diploma, or equivalent, at least eighteen (18) years of age, be able to legally work in the United States, have a properly maintained vehicle with appropriate insurance, be able to lift up to 50 lbs., be able to walk, bend, squat, turn in the knees, back, wrist and shoulders and grasp with both hands (to properly administer CPR and other personal care/lifting techniques), be able to competently administer CPR/First Aid, demonstrate proof of a negative TB screening, and preferably have at least one (1) year of experience working with individuals with disabilities in integrated settings.

Compensation details: 18.5-20 Hourly Wage

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Inside Sales - Customer Service

GEIGER PUMP AND EQUIPMENT COMPANY

Description:

Geiger is seeking a detail-oriented customer service professional to join our team in Baltimore, helping us to supply critical equipment to water and wastewater customers in the Mid-Atlantic. This position plays a crucial role in supporting our customer support efforts and ensuring smooth operations. If you excel at multitasking in a dynamic environment and have a knack for organization, we’d love to hear from you.

Why This Role Matters As a customer service professional, you’ll be instrumental in keeping our business process running efficiently. Your expertise in order processing, expediting, and customer service will directly contribute to our company’s success and growth.

What You’ll Do

Champion Geiger’s core values: Continuous Improvement, Customer Focus, Personal Accountability, and Teamwork
Manage orders effectively, inputting sales and shop orders into our business system (SAGE 300)
Coordinate order entry, product sourcing, purchasing materials through supplier portals and SAGE 300
Keep customers and sales engineers informed about order progress
Collaborate with our logistics and project management team to ensure timely order fulfillment and exceed customer expectations

Who We’re Looking For

A customer service professional with 1-3 years of relevant experience
Experience with ERP systems
Adept at handling multiple tasks in a fast-paced environment
A team player who’s also comfortable working independently
Proficient with various computer programs and quick to learn new software
Detail-oriented with strong follow-up skills
An effective communicator, both in writing and verbally
Positive and solution-oriented when facing challenges

Why You’ll Love Working Here

Competitive compensation package including a signing bonus
Comprehensive health benefits (medical, dental, vision) and wellness program
401(k) plan with company match
Generous paid time off
Tuition reimbursement for continued education
Paid parental leave
Time off for community volunteering
Flexible scheduling and our friendly, collaborative environment

This rate of pay for this position starts at $27 per hour and is commiserate with the experience.

Ready to Join the Team? If this role aligns with your skills and career goals, we encourage you to apply. We look forward to learning how you can contribute to Geiger’s continued success! Note: While we’ve outlined the primary responsibilities, we value unique skill sets and are open to discussing how your talents might benefit our team.
Apply today and join the team at:

Geiger Pump & Equipment is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Geiger Pump & Equipment also participates in E-Verify to verify identity and employment eligibility.

Requirements:

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Description:

Wilo USA LLC is a subsidiary of Wilo SE, which is headquartered in Dortmund, Germany. Wilo is one of the leading manufacturers of pumps & pump systems for heating, cooling & air-conditioning solutions, water supply, and sewage & drainage.

Wilo USA acquired Weil Pump and Scot Pump in 2017, American-Marsh Pumps in 2019 and QuantumFlo in October 2021, Plad in 2023 and HydroServe in 2023.

We are looking for a dependable and detail-oriented IT Technician to support and maintain our organization’s technology systems. The IT Technician will be responsible for installing, troubleshooting, repairing, and maintaining hardware, software, and network systems while providing timely technical support to end users.

Job Responsibilities

Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment
Provide first-line technical support for hardware, software, and network issues
Diagnose and resolve technical problems in person, remotely, or via phone/email
Set up user accounts, permissions, and passwords
Perform routine system updates, patches, and backups
Monitor system performance and report recurring issues
Assist with network setup and troubleshooting (LAN/WAN, Wi-Fi, VPN)
Maintain accurate records of support requests and resolutions
Support IT projects such as system upgrades, migrations, and equipment deployments

Requirements:

Required Qualifications

Associate degree or certification in Information Technology, Computer Science, or related field (or equivalent experience)
1-3 years of experience in IT support or technical assistance
Working knowledge of Windows and/or macOS operating systems
Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
Familiarity with common business software and applications
Strong troubleshooting and problem-solving skills
Good communication and customer service abilities

Preferred Qualifications

Relevant certifications (e.g., CompTIA A+, Network+)
Experience with helpdesk ticketing systems
Basic knowledge of cybersecurity best practices
Familiarity with mobile device management (MDM) tools

Working Conditions

Office-based environment with occasional travel between locations
May require lifting and installing equipment
Some after-hours or on-call support may be required

We offer exceptional benefits: Health, Dental, Vision, Life and Critical Illness Insurance, Employee Assistance Program, Health Savings Account, 401(k) and match, Tuition Reimbursement, PTO 19 days, 10 holidays, 6 sick days. Optional overtime.

New facility with: on-site gym, on-site clinic, climate controlled, natural lighting.

PM22

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Join our team as a Sales Assistant in San Marcos! Are you passionate about helping people build their dream homes? Do you thrive in a fast-paced and dynamic environment? If so, Tilson Homes wants to hear from you! As a Sales Assistant at Tilson Homes, you'll work alongside our sales team to bring our customers' dream homes to life. Your role will be vital in providing exceptional service and support throughout the homebuilding process. Requirements Engage and welcome potential customers at our Design Center Help customers by providing guidance and answering their inquiries about customization options Keep the Design Center and models in top condition, representing our business professionally Address and resolve customer concerns in a respectful manner Maintain accurate and current customer information for our sales team Collaborate with various departments to ensure prompt construction start times for our customers Our ideal candidate is a customer-focused individual passionate about the homebuilding industry. A high school diploma or equivalent is required, with preference given to candidates holding a bachelor's degree. Being bilingual is a plus but not a requirement. You should have at least 1-2 years of experience in customer service or sales and possess excellent verbal and written communication skills. This is an hourly role paying $20 to $22 per hour depending on experience. We're looking for a friendly and hardworking person who can help us achieve our goal of customer satisfaction. At Tilson Homes, we value responsibility, honesty, and cooperation. If you share these values and are interested in joining our team, apply today! We offer competitive compensation and benefits such as 401K, medical, dental, vision insurance, paid time off, paid training, and opportunities for career growth. Salary Description $20.00 to $22.00 an hour

Customer Experience Agent 1

JOB SUMMARY

The Customer Experience Agent 1 interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers.

QUALIFICATIONS

High school diploma or equivalent
1 years in a Customer Service function or related skill
Customer centric and Internet savvy
Strong MS Office skills

Preferred Qualifications:

Restaurant supply/commercial food service experience

RESPONSIBILITIES

Proactively communicate to all internal and external related parties to exceed customer’s expectations.
Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
Receives customers’ requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
Assists in returns and replacements as needed.
Analyzes transactions, corrects records, and adjusts errors.
Provide accurate information regarding pricing and availability of in-stock items.
Resolves customer questions related to orders, places orders where opportunity is present.
Maintains 90% minimum average in customer service and sales area quality assurance reviews.
Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
Report any system or product inaccuracies timely.
Follow company policies and procedures.
Performs other all duties as assigned.

Professional Skills:

Superior time-management skills.
Ability to multi-task and stay focused on critical objectives.
A positive, can-do attitude is a must.
Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
Ability to write short correspondence.
Ability to accurately spell.
Ability to speak and write English in a clear, understandable manner.
Ability to accurately follow detailed procedures and processes.
Ability to work with a diverse group of people.
Ability to work comfortably under pressure.
Ability to work independently and with a group on various on-going projects simultaneously.
Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
Ability to concentrate for extended periods of time.
Excellent oral and written communication skills.
Ability to plan and organize time and projects efficiently.
Excellent critical thinking and problem solving skills
Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
Ability to act in an ethical, honest and professional manner at all times.
Desire to work independently as well as in a team environment.
Maintain discretion with all company information regarding customers, pricing, products, and procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to sit for prolonged periods of time.
Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
Must be able to look at a computer screen for prolonged periods of time and type.
Requires the ability to read written instructions, reports and other documentation.
The employee must occasionally lift, carry and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The employee frequently is required to talk or hear.
The noise level in the work environment is usually light to moderate.

Working Conditions:

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Important: Applicants must be currently authorized to work in the United States.

#LI-EJ1

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Outdoor Guest Service - Temecula KOA at Vail Lake Resort

Description:

The Temecula KOA at Vail Lake Resort is an outdoor campground destination looking for enthusiastic people to join our outdoor guest service hospitality team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you!

Job Hours

Part time position: 20-30 hours depending on the occupancy of the campground
Most working hours will be: Saturday 2pm-10:30pm, Sunday & Monday 10am-6:30pm - other hours to be scheduled as needed from 12am - 12pm Tuesday - Friday
$17.50/hour and up depending on experience
Reports to the Outdoor Guest Services Manager
Starts in May

RESPONSIBILITIES

• Ensures customers receive a high level of service consistent with our customer service philosophy

• Help to ensure the safety of guest and campground property with attentive observation and action

• Coordinate with Office staff for late guest arrivals

• Coordinate with campground staff on problem resolution

• Learn and operate Campground Management system

• Communicate with all staff and management using Microsoft Teams

• Enforce campground policies and implement solutions consistent with goals of park

• Proactive guest management to ensure positive environment for all guests

• Welcome after hours guests and complete check in process

• Light custodial work to maintain high standard of cleanliness in all facilities

• Filling LP gas tanks during office hours

• Light Pool Maintenance

• Help facilitate the day use pass for mountain bike guests

Other duties as assigned by management to ensure the successful running of the Temecula KOA at Vail Lake.

Requirements:

• Good customer service and communications skills

• Able to work with others and work independently

• Licensed Driver-able to operate light vehicles safely on and off property

• Professional Appearance and attitude towards guests and fellow team members

• Communicate professionally and patiently

• Be on your feet during shift and able to lift at least 50 lbs.

• Ability to thrive in a fast-paced environment

• General knowledge of maintenance and use of common repair tools

PM21

Compensation details: 17.5-17.5 Hourly Wage

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Systems Administrator (HBSS)

Overview:

GovCIO is currently hiring a System Administrator with HBSS focus in support of the AFSCI network. This position will be located in San Antonio TX and will be an on-site position.

Responsibilities:

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

Perform routine system administration tasks including OS patching, system upgrades, configuration of services, and maintenance of administrative tools and utilities.
Conduct daily system monitoring to verify system health, performance, integrity, and availability of servers and applications.
Review system, application, and security logs to identify operational or security-related issues.
Perform security monitoring activities to identify potential intrusions and follow established incident response procedures.
Execute daily backup operations in accordance with disaster recovery and COOP requirements, ensuring verification of backup success and proper handling of media.
Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
Provide hands-on operational support for McAfee/Trellix endpoint protection technologies including ePO, ENS, Application and Change Control, DLP, Policy Auditor, Rogue System Detection, FIM, and other government-directed modules
Support the implementation, configuration, operation, and maintenance of HBSS and future EPS solutions across the enterprise.
Assist with troubleshooting and resolution of technical issues related to HBSS/EPS, escalating complex problems to senior engineers or vendor support as required.
Support coordination with McAfee/Trellix technical support under guidance from senior staff to ensure effective issue resolution.
Provide day-to-day operational support and technical input for HBSS/EPS deployments and upgrades.

Qualifications:

High School with 6 - 9 years (or commensurate experience)

Clearance required: TS/SCI

Required Skills and Experience

Must have current CompTIA Security+ CE
Experience as a system administrator in a mid to large Windows environment
Experience with ePO, ENS, Application and Change Control, DLP, Policy Auditor, Rogue System Detection, and FIM
Be able to perform daily system health checks
Experience installing software on Windows Servers
Experience troubleshooting in a Window environment
Experience developing standard operating procedures to perform system functions
Will be required to take the DoD Cyber Exchange ESS 201 and ESS 301

Preferred Skills and Experience

Service Now Knowledge
Excellent written/verbal communications skills
Proven ability to coordinate with stakeholders and collaborate with other team members

#AR

#NSS

Posted Salary Range: USD $85,000.00 - USD $90,000.00 /Yr.

Specialist II, Business Technology Support

Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues.

This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology.

This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians.

Supervisor: Team Leader, IT Local Support Specialist

Classification: Non-Exempt

Educational requirements: H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments.

Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed.

Description of Responsibilities:

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required.
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing.
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures.
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required.
Account administration and support for Order Entry applications
Assists with desktop hardware relocation where required.
Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support.
Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions.
Maintain reliable “Hot Spare” Laptop/Desktop systems
Train and assist end users to effectively utilize the enterprise ticketing system
Dispose of old computer equipment utilizing approved recycling vendors.
Provide onsite hands on support for devices supported by Infrastructure support teams.
Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment.
Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices.

Provides after hours and round-the-clock support for emergency trouble calls when needed.

Additional Duties: As required by Manager

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Frequently asked questions

A Support Engineer is an IT professional who helps troubleshoot technical issues, supports software or hardware systems, and ensures smooth operation of IT infrastructure for clients or within organizations.

Key skills include strong problem-solving abilities, knowledge of operating systems, networking, hardware troubleshooting, customer service skills, and familiarity with ticketing systems and remote support tools.

Support Engineers are hired across various sectors including IT services companies, software firms, telecom providers, financial institutions, healthcare organizations, and any business relying on complex IT infrastructure.

Entry-level Support Engineer roles often require 0-2 years of experience, while more senior positions may require 3-5+ years of relevant experience along with specialized certifications.

Yes, certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals, and ITIL can improve your job prospects and demonstrate your technical knowledge.