Place of Performance: National Capital Region (Pentagon and JSP-designated alternate sites) SHR – Software Hardware Re-engineered About SHR Consulting Group: SHR is a premier technology integrator solving our nation’s most complex modernization and readiness challenges across the defense, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration, enterprise IT, including cloud services: cyber, software, advanced analytics, and AI. With an intimate understanding of our customers’ challenges and deep expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are a rapidly growing organization seeking experienced Ticket, Queue, and Problem Management Systems Administrators (multiple openings) to provide 24x7x365 monitoring of Information Technology Service Management (ITSM) Incident (INC) and Work Order (WO) ticket queues for the DISA Joint Service Provider (JSP) Platform Services portfolio. The successful candidate will identify, triage, escalate, and close incidents and work orders in alignment with strict performance AQLs. This posting covers Senior Systems Administrator and Systems Administrator openings on the Ticket Management team. Key Responsibilities: Monitor the JSP Enterprise ITSM system 24x7x365 for tickets assigned to Platform Services queues and ensure they are addressed within established SLA windows (e.g., 0 minutes for Critical, 2 hours for High, 4 hours for Medium/Low after queue assignment). Reassign tickets to the Service Desk or other appropriate teams when improperly placed in Platform Services queues, in accordance with documented Work Instructions. Analyze and triage tickets to determine the proper resolution; perform the action when within scope or escalate to SME-level attention. Resolve incidents within established AQLs (e.g., 4 hours for Critical, 48 hours for High, 72 hours for Medium/Low) and update work logs for INC tickets pending action by a Platform Service resource at least every 48 hours. Coordinate and serve as the liaison between the JSP Service Desk and other Service/Agency service desks for all actions relating to incident ticket assignments, tracking, and escalation. Research, prepare, and present Daily Incident Management reports, including aging incident requests (5 days old or older), backlog trends, and root cause indicators. Lead and support Problem Management activities, including identifying recurring incidents, conducting root cause analysis, documenting Known Errors, and driving permanent fixes through Change Management. Provide input to Monthly IPR reports, including total incidents, completed incidents, open incidents (by status, impact, and age), service requests, change requests, and SLA impact time by application. Maintain the central Problem and Solution Knowledge Base on JSP Portals and update Work Instructions and recall lists as needed. Minimum Qualifications: Three (3) or more years of hands-on experience administering an enterprise ITSM tool (BMC Remedy/Helix preferred; ServiceNow acceptable), including queue management, incident management, problem management, and reporting. Working knowledge of ITIL service management practices; ITIL Foundation certification strongly preferred. Experience operating in a 24x7 ticket queue or NOC environment, including familiarity with verbal and ticket-based escalation procedures. Working knowledge of Microsoft Windows Server, Active Directory, and core enterprise services sufficient to triage incidents and route them appropriately. Strong analytical, written, and verbal communication skills; ability to summarize ticket trends and present to Government leadership. Proficiency with Microsoft Office (Excel, Word, PowerPoint), SharePoint, and reporting tools (e.g., Power BI, Remedy Smart Reporting). For the Senior variant, prior experience as a queue lead with responsibility for triage decisions and Daily Incident Management reporting is required. Education Requirement: Bachelor’s degree in Computer Engineering, Computer Information Systems, Telecommunications, Management Information Systems, or a related field; or equivalent combination of education and three (3) to five (5) recent years of documented relevant experience. Must meet DoD 8570.01-M / DoD 8140 IAT Level II baseline certification requirements prior to start (e.g., Security+ CE, CCNA-Security, CySA+, GICSP, GSEC, or equivalent). Computing Environment certification appropriate to the role is also required. Clearance Requirement: U.S. Citizenship Active Secret Clearance (or higher) Work Environment: 100% onsite at a government facility within the National Capital Region (NCR), primarily at the Pentagon, Crystal Gateway, Taylor Building, Mark Center, or other JSP-designated alternate site. Must be local to the DC Metro Area with reliable transportation. Must comply with all DoD, DISA, and JSP security and access protocols, including the ability to access NIPRNet and SIPRNet environments. Benefits: Competitive salary based on experience Comprehensive benefits package including health, dental, vision, and retirement plans Paid time off and holidays We are an Equal Opportunity Employer and consider all qualified applicants without regard to protected characteristics under applicable law. EEO/AA Employer/Veteran/Disabled.

Customer Service Representative
LPHI | K9 Resorts

FLSA: Full-Time Hourly Non-Exempt

At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We’re looking for a high-energy, sales-driven Customer Service Representative to be the face of our brand and create unforgettable client experiences.

What You’ll Do
As a CSR, you’re not just working the front desk—you’re driving the guest experience and business growth. Client Experience & Sales: Deliver 5-Star service at every interaction—phone, in-person, and email
Convert inquiries into reservations and tours into enrollments
Confidently recommend services, packages, and upgrades tailored to each pet
Lead engaging tours showcasing our luxury facility and standards
Serve as a brand ambassador at local events and community outreach

Pet Care & Operations: Check pets in/out and ensure accurate accommodations and care instructions
Document feeding, medications, and special instructions with precision
Assist with daycare, play sessions, and basic pet care tasks
Monitor pet health and behavior, escalating concerns immediately
Maintain cleanliness and sanitation standards throughout the resort

What We’re Looking For
Passion for dogs and understanding of pet parent expectations
Strong sales mindset with confidence in closing and upselling services
Excellent communication and multitasking skills
Ability to thrive in a fast-paced, team-driven environment
Tech-comfortable (POS systems, scheduling, Microsoft Office)
Weekend and holiday availability required

What You’ll Get

We take care of our team so they can take care of our guests:
401(k) with company participation
Health, dental, and vision benefits
Flexible scheduling
Training & development programs
Employee discounts and perks

Why K9 Resorts?

This role sets the tone for every guest experience. If you’re someone who loves people and pets—and knows how to turn great service into lasting relationships—you’ll thrive here. Apply today and be the face of luxury pet care!

Compensation details: 17-18.5 Hourly Wage

PI8c0541203ccf-26276-40298160

Description:

American Equipment Holdings , is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

The Service Coordinator is responsible for managing office communications and facilitating key tasks and procedures.

Responsibilities:

• Interacts with customers via telephone, email.
• Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, escalates to the assigned specialist or other appropriate staff.
• Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Provides support and guidance to service personnel who perform on-site routine services including maintenance, OSHA inspections, and repair.
• Ensures field services are effective and customers’ requirements are met.
• Familiar with standard concepts, practices, and procedures within a field service environment.
• Coordination of schedule with customers and staff, preparation of service orders and maintenance checklists, review of technicians’ hours and timecards, and preparation of quotes for inspections and repairs, ordering of related parts.
• Communicate availability of materials (or delays of materials) with customers.
• Arrange rental equipment when necessary.

Required Skills/Abilities

• Proficient with technology including all Microsoft programs
• Detail-oriented and organized
• Ability to work calmly in a fast-paced environment
• Positive Attitude
• Strong, professional written and verbal communication skills
• Excellent organizational and time management skills
• Great customer service and interpersonal skills
• Friendly, service-oriented personality
• Keen attention to detail
• Problem-solving and basic troubleshooting skills
• Proficiency with common word processing and spreadsheet software

Education/Experience:

• High School Diploma or GED
• Vocational certification preferred

Work Environment:

• Ability to work at a desk for prolonged periods of time
• Ability to lift up to 15 lbs

Position Type and Expected Hours of Work

This is a full-time, in-office position; typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m.

American Equipment Holdings represents the industry’s leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit

Proof of right to lawfully work in the United States required.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Requirements:

Compensation details: 22-25 Yearly Salary

PI9b31994a4b83-26276-40487522

In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.

GAME TIME ENERGY, LIFETIME EXPERIENCE

You will create legendary experiences for guests and team members through the management of the Heart-of-House (HOH) as the Kitchen Manager. You will oversee the execution and performance of the HOH and will provide direction and supervision for all HOH team members .

HOME OF THE GREATEST OF ALL TIMES

Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team member s. And, when that means access to all these benefits – well, that’s just another day at the office.

• Weekly Pay

• Bonus Program

• Free Shift Meals & Discounted Meals

• Best in Class Training & Continuous Learning

• Advancement Opportunities

• Paid Time Off

• 401(k) Retirement Plan

• Tuition Benefits

• Medical, Dental and Vision

• Champions of Hope

• Cash Referral Program

• Journey Wellbeing Support Tool

• PerkSpot Discount Program

• Recognition Program

• Slip Resistant Shoes Programs

• Community & Charitable Involvement

• Igniting Dreams Grant Program

• Training Contests

YOU GOT THIS

• Preferably, you have 2 years of restaurant, bar, or kitchen management experience.

• You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations .

• You have a passion for training and developing your team.

Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.

Buffalo Wild Wings, Inc. is an equal opportunity employer.

Subject to availability and certain eligibility requirements.

Pay: $17.60 - $26.40 per hour

The base hourly pay range above represents the low and high end of the pay range for this position.  Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.

Description Clarvida’s success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. As a Care Coordinator I, you will provide intervention, manages client cases and acts as a resource link to children and families who desperately need assistance. Assist in case Management of children of children and take an active role in their case management. Work with treatment teams, offering insight to be evaluated as you develop plans together. Serve struggling individuals as an advocate, connecting them to organizations that improve their situation.   Competitive pay starting at $18.27 per hour  A  Bachelor’s degree in a Human Service discipline from an accredited four-year college or university Experience working with children/adolescents in a therapeutic, community-based treatment environment Full Time Employees:   up to 10 Paid holidays\* Medical, Dental, Vision benefit plan options Training, Development and Continuing Education Credits for licensure requirements Free licensure supervision ~ Employee Assistance program ~ Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment ~ Mileage reimbursement ~ Application Deadline : Applications will be reviewed on a rolling basis until the position is filled. Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.   We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.

Description

Clarvida’s success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve.

About your Role:

As a Care Coordinator I, you will provide intervention, manages client cases and acts as a resource link to children and families who desperately need assistance. Assist in case Management of children of children and take an active role in their case management. Work with treatment teams, offering insight to be evaluated as you develop plans together. Serve struggling individuals as an advocate, connecting them to organizations that improve their situation.

Perks of this role:

• Competitive pay starting at $18.27 per hour

Does the following apply to you?

• A  Bachelor’s degree in a Human Service discipline from an accredited four-year college or university
• CPR and First Aid certified, or be willing to obtain certification before working with clients; and other duties as assigned
• Experience working with children/adolescents in a therapeutic, community-based treatment environment

What we offer:

Full Time Employees:

• Paid vacation days that increase with tenure
• Separate sick leave that rolls over each year
• up to 10 Paid holidays*
• Medical, Dental, Vision benefit plan options
• DailyPay- Access to your daily earnings without waiting for payday*
• Training, Development and Continuing Education Credits for licensure requirements

All Employees:

• 401K
• Free licensure supervision
• Pet Insurance
• Employee Assistance program
• Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement
• Cellphone stipend

If you’re #readytowork we are #readytohire !

*benefit option varies by State/County

Application Deadline : Applications will be reviewed on a rolling basis until the position is filled.

Not the job you’re looking for?

Clarvida has a variety of positions in various locations; please go to

To Learn More About Us:

Clarvida @

Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A notifications@jobvite.com email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email addres

Classification Title: STAS - Receptionist Job Description: Position Summary: The Student Assistant Receptionist serves as a key member of the Human Resources Welcome Center team, acting as the first point of contact for visitors, employees, and students. This role is responsible for delivering excellent customer service by managing front desk operations, responding to inquiries, and ensuring visitors are efficiently directed to the appropriate HR resources. Key Responsibilities: Operate and manage a multi-line telephone system, providing accurate and timely responses to inquiries Triage incoming calls and route them to the appropriate HR department or subject matter expert Greet visitors in a professional and welcoming manner and assist with the check-in process, including issuing temporary parking passes Provide clear instructions to visitors based on the purpose of their visit Assist walk-in visitors without appointments by identifying their needs and connecting them with the appropriate HR office Receive, sort, and distribute incoming mail daily to department leads and administrative contacts Notify appropriate departments of incoming packages and coordinate pickup Coordinate Welcome Center conference room requests, including scheduling, confirmations, and basic logistical support Maintain a clean, organized, and professional reception area Support large group meetings or training sessions by assisting with check-in, room setup, and preparation of materials, as needed Provide general administrative support to HR units as needed Work Environment: This position operates in a professional office setting with frequent in-person interaction. We are seeking to hire two part-time Student Assistants, each working approximately 15-20 hours per week. Schedules will be coordinated Monday through Friday between 8:00 a.m. and 5:00 p.m. based on departmental needs and student availability. The role requires consistent attendance, strong customer service skills, and the ability to remain at the front desk for the duration of each shift. Expected Salary: $19.00 per hour Minimum Requirements: This position is open to all students who are eligible to work on campus and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week. Preferred Qualifications: Familiarity with multi-line phone systems and visitor management processes Strong organizational skills and attention to detail Prior customer service or front desk experience Strong communication and interpersonal skills Ability to manage multiple tasks and prioritize in a fast-paced environment Basic proficiency with office technology and phone systems Special Instructions to Applicants: In order to be considered, please upload your cover letter, resume, and list of references. Two positions will be filled from this requisition. Application must be submitted by 11:55 p.m. (ET) of the posting end date. This position has been reposted. Previous applicants are still under consideration and need not re-apply. Health Assessment Required: No

Join our team as a Sales Assistant in San Marcos! Are you passionate about helping people build their dream homes? Do you thrive in a fast-paced and dynamic environment? If so, Tilson Homes wants to hear from you! As a Sales Assistant at Tilson Homes, you'll work alongside our sales team to bring our customers' dream homes to life. Your role will be vital in providing exceptional service and support throughout the homebuilding process. Requirements Engage and welcome potential customers at our Design Center Help customers by providing guidance and answering their inquiries about customization options Keep the Design Center and models in top condition, representing our business professionally Address and resolve customer concerns in a respectful manner Maintain accurate and current customer information for our sales team Collaborate with various departments to ensure prompt construction start times for our customers Our ideal candidate is a customer-focused individual passionate about the homebuilding industry. A high school diploma or equivalent is required, with preference given to candidates holding a bachelor's degree. Being bilingual is a plus but not a requirement. You should have at least 1-2 years of experience in customer service or sales and possess excellent verbal and written communication skills. This is an hourly role paying $20 to $22 per hour depending on experience. We're looking for a friendly and hardworking person who can help us achieve our goal of customer satisfaction. At Tilson Homes, we value responsibility, honesty, and cooperation. If you share these values and are interested in joining our team, apply today! We offer competitive compensation and benefits such as 401K, medical, dental, vision insurance, paid time off, paid training, and opportunities for career growth. Salary Description $20.00 to $22.00 an hour

Position Summary Orlando Health Physician Associates One of the largest primary care provider (PCP) groups in Central Florida, Orlando Health Physician Associates comprises the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Our PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, our providers also can refer and coordinate care throughout the system’s integrated network of healthcare services. With numerous convenient locations across Central Florida, Orlando Health Physician Associates offers patients easy access to quality primary care, including same-day, next-day and virtual appointments. Orlando Health Physician Associates is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you! The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. The location is 3113 Lawton Road, Orlando, FL 32803 The hours are Monday-Friday, 8am-5pm Responsibilities Essential Functions: Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. Performs word processing and spreadsheet data. Performs charge entry and cash handling. Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions: Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Maintains a clean, safe and organized office. Act as a Liaison to assist office billing service as requested. Qualifications Education/Training: High School graduate or equivalent. Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT. Licensure/Certification: None. Experience: Two (2) years’ experience in a medical office environment.

Position Summary Orlando Health Physician Associates One of the largest primary care provider (PCP) groups in Central Florida, Orlando Health Physician Associates comprises the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Our PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, our providers also can refer and coordinate care throughout the system’s integrated network of healthcare services. With numerous convenient locations across Central Florida, Orlando Health Physician Associates offers patients easy access to quality primary care, including same-day, next-day and virtual appointments. Orlando Health Physician Associates is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you! The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor. The location is 2920 Maguire Road, Ocoee, FL 34761 The hours are Monday - Friday, 8am-5pm Responsibilities Essential Functions Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required. Obtains accurate and complete patient demographic and insurance information. Processes all requests for medical records according to Orlando Health and department specific policies and procedures. Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. Interacts with patients and families in a professional manner. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Assurance/Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Assists billing service as requested. Qualifications Education/Training: High School graduate or equivalent. Licensure/Certification: None. Experience: Six (6) months experience in a clerical office, or general business, and/or customer service setting.

Position Summary Orlando Health Physician Associates One of the largest primary care provider (PCP) groups in Central Florida, Orlando Health Physician Associates comprises the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Our PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, our providers also can refer and coordinate care throughout the system’s integrated network of healthcare services. With numerous convenient locations across Central Florida, Orlando Health Physician Associates offers patients easy access to quality primary care, including same-day, next-day and virtual appointments. Orlando Health Physician Associates is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you! The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor. The location is 2731 Maguire Road, Ocoee, FL 34761 The hours are Monday - Friday, 8am-5pm Responsibilities Essential Functions Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required. Obtains accurate and complete patient demographic and insurance information. Processes all requests for medical records according to Orlando Health and department specific policies and procedures. Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. Interacts with patients and families in a professional manner. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Assurance/Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Assists billing service as requested. Qualifications Education/Training: High School graduate or equivalent. Licensure/Certification: None. Experience: Six (6) months experience in a clerical office, or general business, and/or customer service setting.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. HVAC/R - Field Supervisor What this job involves: As an HVAC/R Field Supervisor in our Mobile Technical Services team, you will support the Operations Manager in directing maintenance operations across assigned buildings. This hands-on leadership role combines technical expertise with team mentoring, quality assurance, and operational support to ensure optimal facility performance and compliance while developing technical staff. Providing expert technical guidance and troubleshooting support for HVAC/R systems Training and onboarding new technicians in maintenance procedures and company protocols Conducting weekly on-site quality assurance inspections across maintained facilities Managing refrigerant inventory and usage to ensure regulatory compliance Preparing technical evaluations and deficiency reports on existing mechanical systems Responding to emergency situations with appropriate technical solutions Supporting operations management with performance metrics and technical reporting Desired experience and technical skills: Requirements: Minimum 6 years of technical and supervisory experience in building engineering Strong technical background in HVAC/R systems, specifically rack refrigeration Valid driver's license for traveling between client sites Proficiency with Microsoft Office Suite (Word, Excel) and Corrigo facility management system Availability to work flexible hours including weekends and holidays as needed Excellent communication skills for training and mentoring team members Preferred: EPA certification for refrigerant handling Experience with preventive maintenance program implementation Background in commercial building operations Knowledge of energy efficiency best practices for HVAC systems Experience with capital project planning and implementation Location: Kalamazoo, MI and surrounding area Shift: Standard day shift hours This position does not provide visa sponsorship. Location: On-site Battle Creek, MI, Jackson, MI, Kalamazoo, MI If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at HRSCLeaves@jll.com. Accepting applications on an ongoing basis until candidate identified.

Heidi’s Village is seeking a compassionate, professional, and service-oriented Village Service Representative – Clinic to join our team. This role is ideal for someone who is highly organized, thrives in a fast-paced environment, and believes deeply in delivering exceptional service to both people and animals. As a Village Service Representative, you will help create a welcoming, supportive, and professional experience for rescue partners, clients, visitors, and team members. You will serve as an important first point of contact for the clinic and play a key role in supporting the daily flow of operations while reflecting the values and mission of Heidi’s Village in every interaction. What You’ll Do Welcome visitors, clients, rescue partners, and guests with warmth, professionalism, and compassion Answer phones, respond to inquiries, and provide timely, helpful communication Schedule appointments and help coordinate clinic-related administrative needs Support clinic flow through accurate recordkeeping, scheduling, and general front-desk organization Prepare invoices and complete related administrative tasks Communicate clearly and compassionately in situations that may be emotional or sensitive Help maintain a clean, organized, and welcoming reception environment Work collaboratively with clinic and organizational staff to support excellent service and care Support a low-stress, humane environment for animals through calm, respectful interactions What We’re Looking For At least one year of veterinary clinic experience or comparable customer service experience in a fast-paced environment Strong communication and customer service skills Comfort working with a diverse group of people in both routine and emotionally sensitive situations Strong organizational skills and attention to detail Confidence using computers, scheduling systems, email, and office technology Ability to remain calm, professional, and solutions-focused under pressure Spanish language skills are a plus A genuine commitment to animal welfare, teamwork, and service excellence Our Culture At Heidi’s Village, we hire not only for skills, but for culture fit. We are looking for team members who will embrace and reflect our organizational values: Commitment – We are dedicated to our mission, our animals, and one another Harmony – We work collaboratively and respectfully across teams Accountability – We take ownership of our work and follow through Respect – We treat people and animals with dignity, empathy, and professionalism Trust – We build confidence through honesty, consistency, and sound judgment Safety – We prioritize the safety and wellbeing of animals, staff, visitors, and partners Work Environment This position works in a veterinary and animal welfare setting that can be busy, emotionally demanding, and at times unpredictable. Team members may be exposed to sick, injured, or distressed animals, urgent situations, and difficult conversations. We are looking for someone who can bring compassion, resilience, professionalism, and emotional maturity to this important work. Why Join Heidi’s Village? Heidi’s Village is a mission-driven organization committed to exceptional care for animals and meaningful service to the people and partners who support them. This role is an opportunity to be part of a team that values compassion, collaboration, and excellence in every aspect of our work. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $17 - $18 Hourly Bonus/Commission: No

JOB SUMMARY

The Customer Experience Agent 1 interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers.

QUALIFICATIONS

• High school diploma or equivalent
• 1 years in a Customer Service function or related skill
• Customer centric and Internet savvy
• Strong MS Office skills

Preferred Qualifications:

• Restaurant supply/commercial food service experience

RESPONSIBILITIES

• Proactively communicate to all internal and external related parties to exceed customer’s expectations.
• Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
• Receives customers’ requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
• Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
• Assists in returns and replacements as needed.
• Analyzes transactions, corrects records, and adjusts errors.
• Provide accurate information regarding pricing and availability of in-stock items.
• Resolves customer questions related to orders, places orders where opportunity is present.
• Maintains 90% minimum average in customer service and sales area quality assurance reviews.
• Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
• Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
• Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
• Report any system or product inaccuracies timely.
• Follow company policies and procedures.
• Performs other all duties as assigned.

Professional Skills:

• Superior time-management skills.
• Ability to multi-task and stay focused on critical objectives.
• A positive, can-do attitude is a must.
• Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
• Ability to write short correspondence.
• Ability to accurately spell.
• Ability to speak and write English in a clear, understandable manner.
• Ability to accurately follow detailed procedures and processes.
• Ability to work with a diverse group of people.
• Ability to work comfortably under pressure.
• Ability to work independently and with a group on various on-going projects simultaneously.
• Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
• Ability to concentrate for extended periods of time.
• Excellent oral and written communication skills.
• Ability to plan and organize time and projects efficiently.
• Excellent critical thinking and problem solving skills
• Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
• Ability to act in an ethical, honest and professional manner at all times.
• Desire to work independently as well as in a team environment.
• Maintain discretion with all company information regarding customers, pricing, products, and procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to sit for prolonged periods of time.
• Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
• Must be able to look at a computer screen for prolonged periods of time and type.
• Requires the ability to read written instructions, reports and other documentation.
• The employee must occasionally lift, carry and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee frequently is required to talk or hear.
• The noise level in the work environment is usually light to moderate.

Working Conditions:

• The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Important: Applicants must be currently authorized to work in the United States.

#LI-EJ1

Powered by SonicJobs (an advertiser on College Recruiter). By applying, you consent to share your data with SonicJobs and the employer. College Recruiter or SonicJobs does not store or use your application data beyond facilitating the application.
See SYSCO Privacy Policy at ? and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

Overview:

GovCIO is currently hiring a System Administrator with HBSS focus in support of the AFSCI network. This position will be located in San Antonio TX and will be an on-site position.

Responsibilities:

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

• Perform routine system administration tasks including OS patching, system upgrades, configuration of services, and maintenance of administrative tools and utilities.
• Conduct daily system monitoring to verify system health, performance, integrity, and availability of servers and applications.
• Review system, application, and security logs to identify operational or security-related issues.
• Perform security monitoring activities to identify potential intrusions and follow established incident response procedures.
• Execute daily backup operations in accordance with disaster recovery and COOP requirements, ensuring verification of backup success and proper handling of media.
• Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Provide hands-on operational support for McAfee/Trellix endpoint protection technologies including ePO, ENS, Application and Change Control, DLP, Policy Auditor, Rogue System Detection, FIM, and other government-directed modules
• Support the implementation, configuration, operation, and maintenance of HBSS and future EPS solutions across the enterprise.
• Assist with troubleshooting and resolution of technical issues related to HBSS/EPS, escalating complex problems to senior engineers or vendor support as required.
• Support coordination with McAfee/Trellix technical support under guidance from senior staff to ensure effective issue resolution.
• Provide day-to-day operational support and technical input for HBSS/EPS deployments and upgrades.

Qualifications:

High School with 6 - 9 years (or commensurate experience)

Clearance required: TS/SCI

Required Skills and Experience

• Must have current CompTIA Security+ CE
• Experience as a system administrator in a mid to large Windows environment
• Experience with ePO, ENS, Application and Change Control, DLP, Policy Auditor, Rogue System Detection, and FIM
• Be able to perform daily system health checks
• Experience installing software on Windows Servers
• Experience troubleshooting in a Window environment
• Experience developing standard operating procedures to perform system functions
• Will be required to take the DoD Cyber Exchange ESS 201 and ESS 301

Preferred Skills and Experience

• Service Now Knowledge
• Excellent written/verbal communications skills
• Proven ability to coordinate with stakeholders and collaborate with other team members

#AR

#NSS

Posted Salary Range: USD $85,000.00 - USD $90,000.00 /Yr.

Description:

Start Date: Immediately

Pay: $13.50-$14.50 an hour based on experience plus monthly bonus up to $300 after 90 days

Hours: Monday - Friday 8:00am - 4:30pm (With a half hour lunch) and 2 company paid 15 min breaks

This position is remote upon completion of 4 weeks of training on site in Cleveland office!

You MUST have internet speed of 100MBps

Who is Hospital Referral Services?
No one wakes up in the morning and says, “Today I want to go to the hospital”. We are here to help when the unexpected happens. Hospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive.

We are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.

HRS’s team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.

Our employees voted us Top Workplaces 4 years in a row!

The Outpatient Medicaid Eligibility Representative will be responsible for:

• Screening/Interviewing patients for insurance eligibility in outbound dialer environment
• Providing thorough, efficient, and accurate documentation.
• The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities.

PM21

Requirements:

Work Requirements:

• 1-3 years Dialer call center environment preferred - not required (minimum of 60 calls daily)
• 1-3 years of previous healthcare eligibility experience preferred-not required
• Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA.
• Proficient personal computer skills including Microsoft Office - able to type at least 40 WPM
• The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills.
• High School Diploma or equivalent (GED)
• 7-year background check

Training for the Outpatient Medicaid Eligibility Representative:

• In office training will include HIPAA regulations, Revenue Group procedures, Medicaid eligibility, role-playing, client systems and procedures.
• In office floor training: This will include observation of veteran representatives and supervised calls.

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) - Up to 10 days your first year!
• 8 Paid Holidays - Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

PM21

Compensation details: 13.5-14.5 Hourly Wage

PI9083d712a6dc-9597

The Account Maintenance & New Accounts team within Investment Client Services supports our field partners and clients by resolving servicing needs and completing account-related requests accurately and efficiently in a regulated, client-focused environment. This role handles end-to-end issue ownership across calls and transactions, including complex problem solving, de-escalation, and continuous improvement while maintaining strict confidentiality and client data privacy standards

Job Description

Primary Duties & Responsibilities:

• Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment.

• Expert at resolving inquiries and transactions from clients (Financial Representatives) on basic, intermediate (semi-complex), calls and transactions in a registered area and proficient at complex work.

• Researches and evaluates possible solutions to complex problems that requires identifying root cause and deviation from procedures and handles escalation resolution.

• Regularly promotes client retention and identifies opportunities for the field to build existing relationship, knows when to refer back to the field for follow up.

• Takes ownership of calls and anticipates future issues to avoid repeat calls and unnecessary call transfers.

• Ability to de-escalate client experience situations effectively while guiding clients (Financial Representatives) through complex and unique inquiries.

• Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients.

• Embraces new technology and serves as an advocate for self-service capabilities by educating- the field for the benefit of their client.

• Understands risks and impacts that the transaction has on the client or account.

• Understands how systems connect to processes and outcomes. Supports digital savvy capabilities in self and others/Understands how to explain system limits and capabilities to others.

• Lead others through change (help others adapt to changing environments and accept new situations).

• Works effectively with ambiguity in a regulatory environment to deliver a positive outcome.

• Fosters a professional relationship with team members, field staff and our clients to enhance brand loyalty.

• Handles phone and transactional responsibilities while adhering to strict confidentiality and client data privacy standards.

• Demonstrates the ability to coach, mentor or train others as needed.

Qualifications:

• Associates degree in business or related field or equivalent combination of education and experience.

• Minimum of 4 years related customer service experience with proven customer service skills.

• Basic knowledge of investment products or financial markets.

• Basic understanding of tax implications.

• Advanced written and verbal communication skills.

• Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy.

• Strong organization skills with the ability to prioritize tasks.

• A strong desire to continuously learn and improve.

• Strong problem-solving skills and ability to provide options.

• Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA

Compensation Range:

Pay Range - Start:

$23.11

Pay Range - End:

$34.66

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients’ interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Customer Service Mindset (NM) - Intermediate, Policy Inquiries & Complaints Management (NM) - Intermediate, Prioritization (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Case Management (NM) - Intermediate, Teamwork (NM) - Intermediate, Compliance (NM) - Intermediate, Field Relations (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Quality Acumen (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Data Security (NM) - Advanced, Attention to Detail (NM) - Intermediate, Financial Services Industry Acumen (NM) - Intermediate, Insurance Products (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Escalation Management (NM) - Intermediate, Investment Products (NM) - Intermediate, Tax Awareness (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

PandoLogic. Category:Finance,

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. While this is a remote position, candidates must within a commutable distance and be willing to come into the office 4 to 6 times per year ​in Greenwood Village, CO**

Work in collaboration with a team of associates and launch your financial services career in our call center! Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Provide excellent service within our call center for our customers’ retirement savings accounts Educate and empower our customers without having to make cold calls or sales Process general account changes upon direction from the customer   Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking)  OR two or more years of customer service experience Capability to work overtime as required based on business need   Financial Services or call center experience A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention to detail and ability to learn and apply financial industry policies, processes, and procedures   To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.   Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.

#We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time — 16 hours per calendar year Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Want the latest money news and views shaping how we live, work and play?

ONSITE IN NEW ALBANY, IN

Job Summary: The Application Developer / IT Support will be responsible for the technical development and enhancements of the Infor Cloud Suite Industrial (Syteline) system. This position will also be responsible for managing the database system, ensuring the availability and consistent performance of our corporate applications. This position will also assist the IT Director in managing end-user workstations / printers / label printers / etc. utilized by the Infor system. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills.

Essential Duties and Responsibilities:

• Support the Infor Cloud Suite Industrial ERP system by providing design, development, and support solving break/fix issues.
• Development and support of internal and external applications and websites.
• Assists in the management of corporate help desk activities and resolves escalated issues if necessary.
• Communicates effectively with internal customers to identify needs and evaluate alternative business solutions and strategies.
• Support & troubleshoot associated hardware utilized by Infor, i.e. printers and label printers.
• Assist IT Director with management & troubleshooting of end-user workstations and associated hardware.
• Continually defines ways to increase internal customer satisfaction and deepen customer relationships.
• Ensures practice delivers superior solutions to internal customers.
• Provides senior level resolution to internal customer issues.
• Lends expertise to internal teams and task forces.
• Enforces standard company policies and procedures.
• Other IT projects as assigned.

Qualification Requirements:

• Bachelor’s Degree in Information Technology or related field.
• 3-5 years of ERP development. Infor Syteline / CSI development & administration experience a plus.
• 3-5 years Infor Syteline / CSI development & administration experience.
• Strong SQL Server 2014/2016 / SSRS / SSIS / BI background required.
• SQL Server 2014/2016 Development / SSRS / SSIS / BI background required.
• C#, VB.net, HTML, Microsoft MVC and jQuery experience.
• Prior experience in a manufacturing environment utilizing an ERP system (Infor preferred) with exposure to best practices and an international footprint.
• Knowledge of Bartender labeling system a plus.
• Experience with installation and troubleshooting printers & label printers (HP printers, Zebra & Intermec label printers).
• Experience with management and troubleshooting of end-user workstations (Windows 10 & 11).
• Strong analytical and problem-solving skills.
• Good understanding of business impact of technology on profitability and employee satisfaction.

Physical Demands:

The physical demands described here are the representative of those that must be met

by an employee to successfully perform the essential function of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is exposed to computer screens using keyboard functions and other hand usage.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

PI5ca5-

Role Details:
Work Location: Fairfield (In office)
Job Type: Full-time
Experience: Call center: 1 year (Preferred) and/or Customer service: 2 years (Required)
Education: Associate (Required)
Supplemental Pay: Bonus eligible
Benefits:
Our organization provides a comprehensive and competitive compensation package, including a 401(k), medical, dental, and vision coverage, life insurance, paid time off, and a range of additional employee benefits.

About Us:
With over 30 years of experience, Priority Tax Relief alleviates tax stress through efficient, empathetic, and transparent services. We specialize in swift tax resolution for individuals and businesses, powered by our PTR Exclusive Edge. Join our team and help clients regain financial peace of mind through expert support and care.

Job Overview:
As a Client Relations Advisor (CRA), Tax & Legal Support, you’ll be the first point of contact for clients seeking help with their tax challenges, setting the tone for a positive, solution-focused experience. You’ll guide clients through our process, answering questions related to IRS notices, tax documentation, payment plans, and more, all while working closely with our experienced tax professionals.

This is more than just a support role; it’s a stepping stone to grow within the tax resolution and legal services field. You’ll gain hands-on experience in client communications, tax processes, and case management, with pathways to advance to a CRA II and Senior Advisor roles.

Key Responsibilities:

• Respond to inbound calls and emails regarding tax-related inquiries with clarity, professionalism, and empathy.
• Assist clients in understanding notices from the IRS or state tax agencies.
• Provide updates on case progress and help manage client expectations.
• Use active listening and de-escalation techniques to support clients who may be anxious or distressed about their financial situation
• Coordinate with tax professionals and case managers to ensure consistent, accurate communication.
• Maintain accurate records of all client interactions and case notes in our system.
• Help clients upload, submit, or gather required tax documentation.
• Stay informed about relevant tax deadlines and company procedures through ongoing training.
• Maintain confidentiality and handle sensitive financial information with discretion.
• Adapt quickly to new information, processes, and system updates in a dynamic environment.

Qualifications:

• Bachelor’s degree (Associate in business, finance, accounting, legal studies, or related field may be considered with strong experience).
• 1-2 years of customer service experience (call center, financial, tax, or related setting preferred).
• Strong verbal and written communication skills.
• Comfortable discussing financial or tax-related matters with clients.
• Calm and composed under pressure, especially when handling high-stress client situations or tight deadlines.
• Tech-savvy and able to navigate CRM systems and internal databases.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Able to learn new concepts and tools quickly and apply feedback in real time.
• Able to prioritize and stay organized in a fast-paced environment with high call volume and changing client needs.
• A patient, empathetic, and client-first mindset.

Compensation details: 18-22 Hourly Wage

PI841af24e5b5e-3702

Description:

$500 SIGN ON BONUS

DME COORDINATOR

The DME coordinator is responsible for the pre-service evaluation of authorization requirements for Durable Medical Equipment that has been prescribed by the Practitioner. Performs record reviews of clinical information to confirm proper documentation for all DME items that are ordered and fitted. Works closely with clinical staff and management to ensure the appropriate items are being completed and billed within a timely manner.

ESSENTIAL FUNCTIONS:

1. Corresponds and communicates with staff, providers and members in regard to DME orders, fittings, insurance verifications, authorizations, and cost estimates.
2. Possesses strong interpersonal/verbal/written communication skills.
3. Ability to effectively present information and respond to questions and concerns from peers and management.
4. Detail oriented, organized and the ability to multi-task.
5. Properly notates all areas visible to staff of where a DME order stands and whether they are ready for fitting and what they’re potential cost is, and collection of cost.
6. Responsible for timely order processing and obtaining authorizations.
7. Maintains a high level of professional and technical knowledge of relevant payor rules.
8. Ensures accurate completion of appropriate forms and prescriptions within the Breg Vision platform; following all necessary compliance and regulatory requirements.
9. Responsible for inventory management, including organizing and tracking inventory in all locations, performing audits, and managing defective product returns and exchanges.
10. Responsible for proper measuring, application, and education on the appropriate use/care of DME and providing accurate information to patients.
11. Educates clinic staff on how to appropriately handle, document and fit all DME items in our inventory.
12. Builds and maintains relationships with clinic staff on varying levels.
13. Responds to customer questions and/or issues of moderate to complex scope and elevates necessary complaints to Supervisor
14. Schedules fitting appointments appropriately
15. Maintains access to automated portals and web-based authorization tools.
16. Works closely with billing in regard to DME denials.
17. Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards and FSA’s policies and procedures.
18. Performs other duties as assigned.

EXPERIENCE:

• Required - High School Diploma or GED
• Required - 2+ years of experience in a managed care setting, medical office or facility setting with medical administration duties.
• Required - Microsoft Word, Excel and Outlook knowledge.

Requirements:

Medical Office experience in Spine/Ortho Care

Ideal candidate would have DME Brace fitting experience

Athletic trainer or PT Aide/Assistant

PI00ccbf5-