Roles

Associate Account Executive

Job Opportunity: Inside Sales Representative (Medical Alert Services) Location: Concord, CA (Hybrid after contract period) Schedule: Full-Time | 40 hours/week | Guaranteed consecutive days off Shift Availability: Monday-Friday: 6:00 AM - 6:00 PM & Saturday-Sunday: 8:00 AM - 4:30 PM Role Overview: Join our dynamic Inside Sales Team and make a meaningful impact by helping seniors maintain independence and safety. This role offers exceptional earning potential with warm leads only (no cold calling required). Be part of a company with over 70 years of trusted leadership in the medical alert industry. ️️ Key Responsibilities: Sales & Customer Engagement/Customer Service Excellence/Lead & Database Management

Respond to inbound sales inquiries from interested prospects
Contact warm, web-generated leads with high conversion potential
Close sales using proven relationship-building techniques
Take ownership of customer retention and prevent cancellations
Handle inquiries related to service, billing, and account management
Provide empathetic and solutions-oriented support across multiple phone lines
Ensure a seamless and positive customer experience throughout the sales process
Maintain organized records of leads and existing customers
Implement systematic follow-up processes for pending leads
Accurately place and process orders
Track and report on sales metrics and performance indicators

Why You’ll Love Working Here: Immediate Benefits (During Contract Period):

Warm leads only - no prospecting or cold calling
Comprehensive 3-4 week training program
Guaranteed consecutive days off each week
Team-driven, feedback-rich environment focused on growth

Post-Conversion Benefits:

Hybrid work flexibility (3 days office / 2 days home) - based on performance and attendance
Medical, Dental, and Vision coverage
401K with 50% company match
6 paid sick days annually
Employee perks program (sports tickets, wellness benefits, etc.)

Career Growth Opportunities:

Internal mobility across departments
Ongoing professional development and training
Growing company with expanding opportunities

Compensation Structure: During Contract Period:

Hourly Rate: $20.00/hour After Conversion to Full-Time:

Base Pay: $20.00/hour
Monthly Commission: $700 - $2,100 (average $1,800/month)
Total Earning Potential: $27-$34/hour

#centralpriority26 Job Type & Location This is a Contract to Hire position based out of Concord, CA. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Concord,CA. Application Deadline This position is anticipated to close on May 8, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Morada Senior Living

Morada Senior Living proudly manages a strong and growing network of care and lifestyle-focused Independent Living, Assisted Living and Memory Care, and Skilled Nursing communities across Texas and Oklahoma serving residents and families throughout our region. Anchored by our trusted Pillars of Excellence, Morada fosters a culture of purpose, respect, and continuous learning where both residents and Team Members can flourish.

As part of one of the largest senior living groups in the U.S., Morada communities have earned Great Place to Work® certifications from 2022–2026. For those who seek meaningful work and real opportunity, Morada offers a place to build a future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Summary

The Director of Sales (DOS) manages the sales operations of the community. The focus of the DOS is connecting with prospective residents through multi-communication platforms to inspire prospective residents to move into the community. The DOS connects with new inquiries, existing inquiries with the goal of converting these leads to move-ins to achieve occupancy targets. Utilizes industry trends, and knowledge of local competitors to create successful sales tactics. The success of the DOS is measured in multiple ways, including sales conversions, revenue optimization, move-ins, and average daily occupancy.

Responsibilities

Sales

Interacts with all leads provided through multiple channels including advertising, public relations, referral, or personal contact and convert those leads into residents of the community using professional selling skills and our sales process.
Builds customer focused relationships by advancing the lead through the sales process and gaining customer commitment.
Executes all facets of the Sales Playbook (Sales System) including proper discovery, overcoming objections, and closing techniques to achieve budgeted occupancy and net revenue.
Manages the sales tracking reports and provides daily updates and conveying all activities to the Executive Director
Conducts weekly strategy and advisory meetings with the Executive Director.
Communicates sales results to key stakeholders a minimum of one week.
Consistently conducts on-site walk throughs of the community to ensure the tour path and model rooms are ready for company.
Plans and executes local sales events to generate and convert leads.
Pulls management reports on sales activities, leads, move ins, conversions, and critical success factors.
Tracks leads, keeping accurate records on all leads and prospects and all sales activities using a CRM.
Collaborate with Executive Director and marketing teams in developing marketing tactics to achieve lead goals.

Market Conditions

Conducts quarterly competitive market research including established communities and new/upcoming communities, product ranking and analysis and accurately reports data into the competitive market analysis tool.
Prepare general market analysis and develop methodologies for tracking prospective residents and referral sources.
Identifies competitive opportunities and threats and presents strategic alternatives to the Executive Director and Regional Sales Leadership.
Demonstrates a strong understanding of the senior living industry and local market conditions.

Revenue Optimization

Strives to meet predetermined monthly sales goals.
Determines which revenue drivers to utilize, including pricing, incentives, inventory management, to optimize net revenue and achieve budget.
Uses selling skills with prospective residents to achieve “everyday matters” revenue optimization.
Analyze and interpret sales metrics to make recommendations on business operations to improve community NOI.
Provide expert advice to both prospective residents and both internal and external business partners.

External Business Development

Identifies and develops an effective network of non-paid referral sources to generate leads and move-ins.
Plans and executes monthly presentations to professional referral sources.
Leads monthly referral development meetings with ED and appropriate executive team members for the purpose of utilizing all community resources to expand the referral network.
Properly document all networking and professional referral sources in the CRM.

Resident Move-In Process

Reviews and facilitates the Move-In Packet with the resident and/or family.
Facilitates and coordinates the Resident Assessment with the clinical team.
Oversees and manages the move-in process to ensure a smooth transition into the community.
Ensures all state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident.
Coordinates with ED, BOM and DHW the resident’s Administrative Files to ensure it is fully prepared according to state specific regulatory requirements, so lease signing is on the scheduled date without delays.

Leadership and Development

Keeps abreast of professional development in the field by reading, attending conferences and training sessions.
Always acts professionally and honestly in the representation of the Community concept of senior living.
Actively participates in all community leadership meetings and functions.
Other duties as assigned.

Qualifications:

Bachelor’s degree in marketing, Business, Public Relations, or related field preferred.
Two years in marketing/sales in senior living setting preferred.
Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
Experience working with sales CRM systems, tracking leads and sales activities.

Benefits

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V

Human Resources Manager

InterDent Service Corporation is a scaled, multi-state dental support organization (DSO) that provides centralized, non-clinical management and administrative services to affiliated dental practices. InterDent supports approximately 165 practices, employing 400+ dentists and more than 2,000 team members across eight states, operating under established regional brands including Gentle Dental.

Through centralized infrastructure, disciplined operating models, and shared services, InterDent enables clinicians to remain focused on patient care while the organization drives scale, consistency, and operational excellence across a complex, multi-payer, multi-market platform.

Human Resources Manager

Location: Arizona or Nevada (Hybrid: 3 days onsite / 2 days remote)
Travel: ~25%
Salary Range: $85,000 – $95,000

About the Role

InterDent is seeking an experienced and strategic Human Resources Manager to support a multi-state region and partner closely with Operations leadership. This role is responsible for the overall administration, coordination, and evaluation of the HR function across assigned territories.

The HR Manager will directly support operations in Arizona, Nevada, Oklahoma, and Kansas, while also providing oversight and guidance for California and Hawaii. A California-based HR Generalist will report into this role, managing day-to-day HR operations in CA and HI, with the HR Manager stepping in for strategic support and escalated employee relations matters.

This is a high-impact role for someone who thrives in a fast-paced, multi-site environment and enjoys balancing strategic partnership with hands-on HR leadership.

Key Responsibilities

Develop a deep understanding of supported business units and regional needs
Build strong, trusted relationships with employees, managers, directors, and executives
Partner with Regional Vice Presidents and Directors of Operations to implement performance improvement strategies
Advise and coach leaders on performance management, behavioral issues, policy interpretation, and terminations to minimize legal risk
Facilitate conflict resolution, mediations, and employee relations interventions
Lead change management initiatives and manage HR communications
Develop and deliver HR training programs
Drive employee engagement and recognition initiatives
Facilitate talent reviews and succession planning processes
Ensure compliance with federal, state, and local employment laws across all supported states
Conduct and lead investigations into employee complaints (harassment, discrimination, retaliation)
Review and approve disciplinary actions to ensure consistency and fairness
Partner with leadership on workforce planning
Collaborate with legal counsel and represent the company in proceedings when necessary
Analyze HR metrics and outcomes to drive continuous improvement
Perform additional duties as business needs evolve

Qualifications

High School Diploma or GED required
Bachelor’s degree in Human Resources or related field preferred
HR certification (PHR, SPHR, SHRM-CP/SCP) preferred
Minimum of 7 years of HR experience, ideally in a multi-site, multi-state environment
Strong employee relations and investigation experience
Demonstrated ability to influence and partner with senior leadership
Knowledge of employment laws across multiple states (CA experience a plus)
Excellent communication, problem-solving, and conflict resolution skills

Why Join InterDent?

At InterDent, HR is a strategic partner to the business. You’ll have the opportunity to influence organizational success, support diverse teams across multiple states, and play a key role in shaping employee experience and culture.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Goodwin Recruiting

Batavia, IL, United States

Associate Account Executive – Batavia, IL

Join a respected event services organization specializing in premium tent and event rentals. This is an exciting opportunity for an early-career sales professional to learn and grow, supporting senior team members while building hands-on experience across the full sales cycle. The company is known for its client-focused culture, exceptional service, and commitment to employee growth.

Associate Account Executive Benefits & Compensation

Full-time, salaried role based in the Chicagoland area
Base salary plus performance-based commission tied to individual and team results
Medical, dental, and vision insurance
Paid time off (PTO)
Supportive and collaborative team environment with clear growth pathways

Associate Account Executive Requirements & Qualifications

1–3 years of experience in sales, customer service, or event-related roles
Strong attention to detail with excellent organizational and communication skills
Comfortable with numbers, pricing, and basic financial concepts
Proficiency with CRM systems (HubSpot preferred), Microsoft Office, and email tools
Interest in events, construction, logistics, or design-oriented industries is a plus

Associate Account Executive Day-to-Day Responsibilities

Support senior Account Executives in managing key client relationships and complex projects
Guide clients through discovery, proposal, and planning processes for small to midsize events
Manage inbound sales opportunities from initial inquiry through close
Assist with developing proposals, pricing, installation plans, and project logistics
Collaborate with sales and operations teams to ensure smooth event execution
Participate in site visits, client meetings, and post-event debriefs to refine processes

This role offers a dynamic blend of hands-on sales experience, mentorship, and professional development—ideal for someone eager to advance their career in event services.

Counterintelligence Threat Technical Analyst

MANTECH seeks a motivated, career and customer-oriented Counterintelligence Threat Technical Analyst to join our team in Springfield, VA.

The Counterintelligence Threat Technical Analyst will leverage their strong technical background and knowledge to support the Sponsor’s mission by providing expert threat analysis and cyber defense support.

Responsibilities include but are not limited to:

Guaranteeing the completion of accurate and timely reports, ensuring all processes and activities align with established timeframes and standard operating procedures.
Offering written and technical analysis to support forensic reports, CI Cyber inquiries, and recurring monthly, quarterly, and annual CI Cyber Threat reports.
Detecting anomalous network activity through data analysis, evaluating intrusion detection systems, incident tickets, event and log analysis, and security change tracking.
Performing thorough threat analysis, generating forecasts and alerts, and recommending effective countermeasures to mitigate risks.
Investigating malicious code to determine attack vectors, payloads, and the extent of damage while proposing corrective actions.
Identifying and translating stakeholder needs into technical requirements while documenting best practices and lessons learned for quality assurance.

Minimum Qualifications:

High School Diploma/GED with 6+ years of progressively responsible experience in Network Analysis.
A Bachelor’s degree can substitute for 2 years of experience and a Master’s degree can substitute for 1 year of experience.
Experience identifying, deciphering, and understanding network artifacts.
Ability to possess or obtain certification to comply with DoD 8570.01-M Information Assurance (IA) IATIII requirements within one calendar year.

Preferred Qualifications:

Credentialed graduate of an accredited federal or DoD CI training academy.
Bachelor’s or post-graduate degree in a Science, Technology, Engineering, or Mathematics discipline.
Possession of a DoD Cyber Crimes Investigator certification.
Significant experience with malware analysis and cyber risk automation tools.

Clearance Requirements:

An active TS/SCI with the ability to obtain and maintain a Polygraph.

Physical Requirements:

Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Senior .NET Full Stack Developer (FTE / Onsite)

NTT DATA Americas, Inc.

Plano, TX, United States

Req ID: 370294

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior .NET Full Stack Developer (FTE / Onsite) to join our team in Plano, Texas (US-TX), United States (US).

Job Duties and Responsibilities:

Develop and maintain MVC websites and Winforms console applications
Work directly with managers to develop individual projects with technical assistance given by fellow team members as needed.
Move on-prem solutions to the cloud that requires a constantly shifting development environment.
Migrate Net .6/C#/MVC running in on premises CaaS (Container as a Service) to the ROSA environment
Collaborate with internal teams and interact with customers to find solutions for projects and operational issues for existing and proposed websites
Able to work independently.
Able to efficiently manage their work assignments.
Embrace a quickly changing environment requiring quick shifting of priorities.

Basic Qualifications:

8+ years of development and build experience with application programming interfaces (API) in .Net 6.0 using ASP.NET Core, WebAPI, C#, SQL Server, Azure Function Apps, and Rest Web Services
5+ years creating & consuming .Net 8/C#/MVC/SQL Server Docker Applications

Education:

Bachelor’s degree in Computer Science or equivalent real-world experience

#LI-NorthAmerica

#INDFSINS

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Sales Representative-Southwest Territory

Drive Growth. Build Relationships. Shape the Future of Sustainable Packaging.

Green Bay Packaging, Inc., a family-owned leader in innovative and sustainable packaging solutions, is seeking a high-performing Sales Representative to manage and grow our Southwest territory (Arizona, California, and Nevada).

This is your opportunity to join a respected industry leader and make an impact!

What You’ll Do

Develop and execute strategic sales plans to achieve revenue and profitability goals.
Build and maintain strong customer relationships through consultative selling.
Identify and qualify new business opportunities; manage the full sales cycle.
Prepare tailored proposals, estimates, and bids to meet customer needs.
Collaborate with internal teams to deliver exceptional customer experience.
Monitor market trends, competitor activity, and product innovations.
Perform administrative functions such as reporting and expense tracking.

What We’re Looking For

Experience: 5–10 years of successful B2B industrial/manufacturing sales experience.
Strong communication, negotiation, and presentation skills.
Goal-oriented, results-driven, and curious about customer needs.
Comfortable with local and overnight travel (70-80% of the time).
Knowledge of the corrugated or packaging industry strongly preferred.
Education: Bachelor’s degree in Business, Marketing, or related field.
Proficiency in Microsoft Office; CRM experience (Salesforce preferred).

Why Join Us?

Industry leadership with a strong reputation for sustainability and innovation.
Competitive salary plus performance-based incentives.
Comprehensive benefits: medical, dental, vision, wellness programs, life insurance, STD, LTD, company-matching 401(k), and pension. Benefits may vary by position or division.
Flexible territory management and remote work options available.

About Green Bay Packaging, Inc.

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

Ready to take your sales career to the next level? Apply today and join a team committed to excellence and growth.

Principal Engineer, IT Software

+13

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
The Software domain refers to the area within Information Technology that focuses on the development, deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure.

What you’ll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Writes, tests, and documents technical work products (e.g., code, scripts, processes) according to organizational standards and practices
Solves technical problems and builds components/libraries with far-ranging impact
Delivers high quality work and coaches more junior engineers on technical craftsmanship
Conducts root cause analysis to identify systemic problems and defines and leads execution of action items to address
Designs thoughtfully integrated systems that model organizational best practices, allowing disparate teams across product domains to deliver value with speed, scale, and reliability
Oversees the management of technical debt in existing systems and drives opportunities to eliminate within ongoing implementations
Consistently anticipates scaling, latency, and durability challenges and guides teams in implementation of mitigating strategies
Partners with the security organization to incorporate security conscious practices early in the lifecycle of new systems
Thoughtfully evaluates technical risks and guides toward practical prevention strategies
Consistently reflects on squad delivery practices throughout their span of of influence, recommends improvements to leadership and drives their implementation
Maintains a focus on removing the duplication of effort across teams and proactively identifies opportunities for reuse within their span of influence
Thoughtfully measures and assesses team and identifies areas of development for individuals
Explores emerging technologies, leads development of prototypes with little or no guidance and incorporates into architectural solutions where appropriate

All you’ll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
9+ years of experience designing, developing, and implementing large-scale solutions in production environments

Preferred Qualifications – Education & Prior Job Experience

Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
Airline Industry experience

Skills, Licenses, and Certifications

Senior principal level technical leadership in automation engineering, quality startegy, and test architecture for large-scale, mission critical syste
Proficiency with the following technologies:
- Programming Languages: Java, Python, C#, Javascript/Typescript
- Frameworks: Spring/SpringBoot, FastAPI
- Front End Technologies: Angular/React
- Deployment Technologies: Kubernetes, Docker
- Source Control: GitHub, Azure DevOps
- CICD: GitHub Actions, Azure DevOps
- Data management: PostgreSQL, MongoDB, Redis
- Integration/APIs Technologies: Kafka, REST, GraphQL
- Cloud Providers such as Azure and AWS
- Test Automation: Selenium, TestNG, Postman, SonarQube, Cypress, JUnit/NUnit/PyTest, Cucumber, Playwright, Wiremock/Mockito/Moq
Ability to concisely convey ideas verbally, in writing, in code, and in diagrams
Ability to optimize system designs spanning multiple teams to allow small, safe, incremental releases
Ability to work through others by cooperatively sharing responsibilities
Ability to combines deep knowledge of a product domain with awareness of advancing technology to introduce solutions that propel the technical capability of the organization forward.
Proficiency in object-oriented design techniques and principles
Proficiency in Agile methodologies, such as SCRUM
Advanced experience designing and leading service-level and integration automation for event-driven systems, including message ingestion, data transformation, and outbound API orchestration
Deep expertise with AWS MSK (Kafka), including topic design, partitions, consumer groups, offset management, retry patterns, and dead-letter handling
Proven ability to design deterministic integration tests using API mocks and stubs (WireMock, MockServer) to validate schemas, transformations, routing, and error handling
Expert-level automation development skills with emphasis on reusable frameworks, libraries, and scalable test harness design
Experience leading targeted end-to-end UI automation using Playwright, including robust locator strategies, authentication handling, network interception, and flake reduction
Extensive CI/CD experience integrating automated functional, integration, and UI tests into GitHub Actions pipelines, including containerized execution and artifact management
Performance and load testing expertise using JMeter and/or Locust to evaluate API-throughput, message-driven workloads, latency, and system scalability
Ability to analyze functional and performance test results using logs and metrics, translate findings into actionable engineering recommendations, and influence architectural decisions

What you’ll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Remote Customer Service Representative

Start a Service‑First Career That Makes a Real Difference If you thrive on solving problems, enjoy meaningful conversations, and like learning as you go, this could be the role that launches your career. We’re looking for Member Support Representatives to join our fast‑paced, 24/7 contact center-where helping people comes first, whenever they need it most. How You’ll Make an Impact

Serve as a trusted first point of contact by answering questions and resolving concerns with clarity, confidence, and care.
Break down financial products and services into simple, relatable explanations that truly help members make informed decisions.
Navigate multiple systems seamlessly while staying present and engaged in every interaction.
Support day‑to‑day financial needs across accounts, cards, loans, savings, and retirement solutions.
Spot opportunities to connect members with services that match their goals and build lasting relationships.

What Helps You Thrive Here

Strong communication skills and a genuine desire to help others.
The ability to adapt quickly in a dynamic environment where no two days are the same.
Curiosity and a growth mindset-prior experience is helpful, but no experience is required!

#eastpriority26 Job Type & Location This is a Contract to Hire position based out of Sandy Springs, GA. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Sandy Springs,GA. Application Deadline This position is anticipated to close on May 11, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Care Representative

Position Overview We are seeking a Customer Service Representative to join a fast-paced healthcare call center environment. In this role, you will handle inbound calls and occasional follow-up calls, providing assistance related to prior authorizations, general inquiries, and confidential healthcare information. The ideal candidate delivers exceptional customer service, demonstrates strong attention to detail, and is comfortable navigating multiple systems while maintaining accuracy and quality. Key Responsibilities

Handle a high volume of inbound customer service calls (approximately 50-100 calls per day, depending on complexity)
Respond to questions regarding prior authorizations, general inquiries, and sensitive/confidential information
Accurately enter and update customer information across multiple systems
Utilize various programs and tools to track interactions and maintain clear communication records
Meet performance metrics focused on quality and accuracy
Deliver empathetic, professional, and solutions-oriented customer service

Required Qualifications

Minimum 1 year of recent high-volume call center experience (within the past 2-3 years)
Demonstrated job stability (minimum 1-year tenure per role; no job-hopping)
Typing speed of 30 WPM or higher
Strong computer proficiency and ability to multitask across systems
High attention to detail and commitment to accuracy
Excellent verbal communication and active listening skills

Preferred Skills

Healthcare or medical call center experience
Familiarity with prior authorization processes
Pharmacy Technician certification (preferred, not required)
Bilingual skills (a plus)

Training & Schedule Details

Training: Monday-Friday, 8:00 AM - 4:30 PM for 4 weeks
Training includes 4 required exams with a 90% average to complete successfully
Participation, note-taking, and worksheet completion are critical to success
Mandatory overtime required during peak months (January and February)
Shift bids occur at the end of training and are based on training performance scores

Growth & Advancement Opportunities

Strong promotion-from-within culture
Opportunities to advance to Tier 2 Representative roles with pay increases
Potential conversion to full-time employment typically occurs within 8-9 months
After conversion, employees may be eligible for additional benefits including bonuses, tuition reimbursement, and employee discounts
Career paths may include Quality, Client Administration, Workforce & Reporting, Management, and other departments

Why This Role? This is an excellent opportunity to build a long-term career in the healthcare and pharmacy benefits space. Many contractors in this role have converted to permanent employees and advanced into leadership or specialized positions. Job Type & Location This is a Contract to Hire position based out of Plymouth, MI. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Plymouth,MI. Application Deadline This position is anticipated to close on May 11, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TEKsystems is hiring several Customer Service Representatives to work for a client in the Rochester, NY area. This opportunity will take place ON-SITE. Reputable company, competitive pay, hybrid available if time goes on – Client is truly looking for candidates wishing to find a career path. They offer a development roadmap through the two years with opportunities to pursue several positions in this department and others. Qualifications

1-2 years in a customer facing position handling happy to irate customers
1-year high volume (60+) call center experience.
Must have examples of de-escalation situations they have handled and resolution

Job Description

Answers or places calls to customers to learn about and/or address their needs, concerns, or other issues with products or services
Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued
Engages in active listening with customers, confirming or clarifying information and diffusing escalated situations, as needed
Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability
Utilizes job-specific software, databases, scripts, and tools appropriately when addressing a variety of different topics presented by customers
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service
Engage with customers to assess needs and make sales recommendations for products or services that may better suit identified customer needs
Participate in training and other learning opportunities to expand knowledge of the company, products, sales and services and perform any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values

Training The first couple weeks will be paid training on site. In depth 1:1 training. Work Environment/Hours Fast-paced call center environment. Monday-Friday 8am-5pm Pay $19/hr. If interested, please apply with your most up to date resume and a recruiter will reach out to you right away! Job Type & Location This is a Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on May 8, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Center Representative - Mortgage Servicing Location: Phoenix, AZ (On‑site) Schedule: Monday-Friday | 9:00 AM-6:00 PM (shifts to 8:00 AM-5:00 PM after Daylight Savings) Pay: $19.50/hr ($20.50/hr for bilingual candidates) Experience Level: Entry Level (2-3 years contact center experience required) About the Role We are seeking reliable, customer‑focused Contact Center Representatives to support homeowners with mortgage servicing needs. This role is not collections and focuses on delivering a positive, professional experience while assisting borrowers with payments, escrow questions, and general account inquiries. You’ll handle a blend of inbound and outbound calls using a dialer and work closely with internal teams to ensure first‑call resolution and high customer satisfaction. What You’ll Do First Half of the Month

Handle inbound calls from homeowners regarding mortgage payments, escrow, website assistance, and general servicing questions. Second Half of the Month

Continue inbound servicing calls.
Spend ~20% of each day making outbound reminder calls using an auto‑dialer.
Ask customers if they would like to make a payment by phone (not collections).

Additional Responsibilities

Demonstrate positivity, courtesy, and professionalism with every homeowner.
Offer and refer eligible customers to refinancing opportunities through the Originations team.
Perform limited outbound delinquency follow‑ups (typically less than 30 days past due).
Understand escalation paths and route calls appropriately.
Meet performance metrics and quality standards.
Utilize and provide feedback on internal servicing systems.

Performance Metrics

Quality Assurance (QA)
First Call Resolution
Adherence Rate
Customer Satisfaction Score (90%+ goal)
Wrap Time: 1-3 minutes

Call Volume:

~350 calls per month
~35-40 right‑party contacts per day

Required Experience & Skills

2-3 years of recent contact center or mortgage servicing experience
Experience handling high volumes of inbound and outbound calls
Strong customer service and communication skills
Comfort working with financial or loan‑related information
Data entry and basic system navigation skills
High school diploma or equivalent

Preferred Skills

Mortgage or loan servicing experience
Financial services or banking background
Bilingual (Spanish/English)

What We’re Looking For

Strong tenure and reliability (minimum 1 year per role; no significant employment gaps over 1 year)
Customer‑focused mindset and adaptability to different personality types
Willingness to learn proprietary servicing software
Dependable attendance and professionalism

Training & Schedule

Mandatory 3‑week on‑site training
Monday-Friday | 9:00 AM-6:00 PM
Attendance contract required (cannot miss any training days)

Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and Benefits The pay range for this position is $19.50 - $20.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Phoenix,AZ. Application Deadline This position is anticipated to close on May 6, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Menomonee Falls, Wisconsin

TEKsystems

Job Title: Customer Service Representative Job Description As a Customer Service Representative, you will be responsible for accurately entering customer orders into the system and validating all order details to ensure completeness and accuracy. You will perform order validation and exception resolution, including handling pricing issues, and manage order-related issues or customer complaints promptly and efficiently. Maintaining accurate records of all orders, purchase orders, and order confirmations is essential, as is collaborating with team members to deliver high-quality service by interacting with customers. You will monitor orders, process credits and cancellations, handle purchase order revisions, manage customer service issues related to returns, exchanges, and order modifications, and work closely with sales, logistics, and finance teams to ensure seamless order processing. Handling inbound customer calls and emails regarding orders, products, and services is also part of your role. Responsibilities

Accurately enter customer orders into the ERP system.
Validate order details to ensure completeness and accuracy.
Perform order validation and exception resolution, including pricing issues.
Handle order-related issues or customer complaints promptly and efficiently.
Maintain accurate records of all orders, purchase orders, and order confirmations.
Collaborate with team members to deliver high-quality customer service.
Monitor orders, process credits and cancellations, and handle purchase order revisions.
Manage customer service issues related to returns, exchanges, and order modifications.
Work closely with sales, logistics, and finance teams to ensure seamless order processing.
Handle inbound customer calls and emails regarding orders, products, and services.
Manage Tier 0 / Tier 1 accounts (lower-volume, non-white-glove).
Take on phone queue responsibilities after 45-60 days of training.
Maintain accuracy, timeliness, and responsiveness with orders processed within 48 hours and emails acknowledged within 48 hours.

Essential Skills

2 years of order management and customer service experience.
ERP system experience for order entry.
Manufacturing industry experience.
High school diploma or equivalent.

Additional Skills & Qualifications

Basic knowledge of Microsoft Office Suite.
Supply chain, retail, or manufacturing field a plus.
Positive attitude and team player.
Strong verbal and written communication skills.
Attention to detail and customer service skills.
Patience, empathy, and professionalism.
Good problem-solving skills.

Why Work Here? Join a large organization with ample opportunities for growth and potential contract extensions. Experience a close-knit team environment that values collaboration and support. Work Environment You will work in a hybrid schedule, requiring onsite presence at least two days a week, with Wednesdays as a core day. Work hours are Monday to Friday, from 8:00 AM to 4:30 PM EST. The work environment includes normal office conditions, requiring prolonged sitting and consistent computer functionality. The company promotes a ‘dress for your day’ culture, encouraging a comfortable yet professional attire. Job Type & Location This is a Contract position based out of Menomonee Falls, WI. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Menomonee Falls,WI. Application Deadline This position is anticipated to close on May 11, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Specialist

TEKsystems

Tinley Park, Illinois

The client that is hiring is located in Tinley Park, IL. This will be a fully onsite position Monday-Friday. Job Description

Handling customer order requests and email responses
Order Entry of customer orders and customer requests into ERP and CRM systems
Emails - 50-100+ a day
Answering questions customers have about shipping, product availability and pricing
Research questions and use systems to provide customer with the best experience
Create cases for issues customers have.
Direct customer communication by a variety of channels, order management and across the fulfillment chain
Handling both internal and external customer inquiries as well as provide proactive solutions
Reports to Supervisor of Customer Experience

Top Skills Details Customer service,inbound call,microsoft outlook,microsoft excel,email,order entry,data entry Qualifications Must Haves:

2+ years of customer service experience from a products company or customer service role that had KPI’s (no call center candidates from scripted environment)
Order Entry in an ERP
Microsoft Outlook, Microsoft Word
General Computer Skills
Email Communication heavy
HS diploma

Nice Haves:

Claims experience (order claims processing)
CRM - Microsoft Dynamics
Inbound Phone experience 50+ volume
Microsoft Excel

Job Type & Location This is a Contract to Hire position based out of Tinley Park, IL. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tinley Park,IL. Application Deadline This position is anticipated to close on May 8, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Retirement Specialist/ Customer Service Specialist

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #3405, located at: 2902-04 W. This role is Full Time.

Director of Immunology Research and Development (BOSTON)

$212,000/hour - $333,190/hour

Cambridge, Massachusetts

Hybrid

Leader

Head of R&D Global Capability Centers (Vice President) - Transformational R&D Leadership (BOSTON)

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

At Takeda, we are a forward-looking, world-class R&D organization that unlocks innovation and delivers transformative therapies to patients. By focusing R&D efforts on three therapeutic areas and other targeted investments, we push the boundaries of what is possible to bring life-changing therapies to patients worldwide.

Purpose

Leveraging a proven track record of leading at least 3 discovery programs to clinic, The Global Therapeutic Research Lead (GTRL) is a pipeline critical strategic leader responsible for driving Research projects to the clinic. The individual will sit on the Gastroenterology and Inflammation Drug Discovery Unit (GI DDU) Leadership Team.
Leader for at least one or more of Takeda’s top priority projects with substantial clinical and commercial potential with a clear accelerated path to the clinic.
You will provide mentorship to team members to elevate enterprise thinking and capabilities of our drug discovery talent across the global Research function.
As project lead, the GTRL builds a connected view of the project within the Gastroenterology and Inflammation TA strategy and treatment paradigm and can represent all core expertise at depth and align with stakeholders and sponsors across the organization including Research, Clinical Development and Commercial stakeholders and executive level governance committees.
The GTRL will be responsible for creating the medicine vision, early asset strategy and managing multiple external partnerships that accelerate delivery of the project.
The GTRL will establish smart, fast, and critical path minded practices for groups, including integrating new strategies and competitive industry ways of working.
The GTRL will advise on the continuous infusion of new Research projects aligned to strategy to generate a sustainable Research Engine generating a steady flow of high-quality INDs every year.

Accountabilities

Lead and manage one or more ‘Top 10’ drug discovery projects, overseeing the entire drug discovery process from target identification to preclinical development. (Top 10 projects are well validated targets that are focused on strategically aligned modalities with substantial clinical and commercial potential)
Responsible for the articulation and ownership of the project strategy, developed in partnership with internal stakeholders.
Contribute to strategy for future portfolio investment, particularly within the Inflammation and Immunology area including advising on which projects should be Top 10 projects.
Evaluate and prioritize potential drug candidates based on scientific, medical, and commercial considerations.
Represent all core expertise for the project.
Partner with Clinical and Translational teams to refine asset strategy.
Ensure alignment to the therapeutic area strategy (i.e., Clinical Development).
Understand and align with the commercial team for asset commercial value within the TA.
Provide guidance and mentorship to global project team members, stimulating enterprise thinking and fostering their professional growth and development.
Mentor future and more junior project leads and elevate drug discovery capability across Research.
Collaborate with cross-functional teams and partners (e.g., DMPK, Pharmaceutical Sciences) within and outside Takeda to drive project delivery.
Pipeline and enterprise impact through effective partnering with multiple internal and external collaborators.
Provide strategic, process, and operational leadership for successful Top 10 Project delivery.
Foster a culture of innovation and scientific excellence within the matrixed drug discovery team, promoting collaboration, knowledge sharing, and continuous learning.
Become a world leading scientific expert in the projects you lead.
Oversee the design and execution of experiments, data analysis, and interpretation to enable decision-making and optimize drug discovery efforts.
Stay abreast of the latest advancements in drug discovery, emerging technologies, and industry trends, applying this knowledge to enhance drug discovery strategies.
Build and maintain relationships with key stakeholders, including academic institutions, research organizations, and industry partners inclusive of serving on joint external governance committees across the globe.
Represent Takeda externally for the Gastroenterology and Inflammation Drug Discovery Unit and play a key role in evaluating external opportunities, serving as an effective ambassador for Takeda’s global business development brand.

Education & Competencies (Technical and Behavioral):

PhD degree in a scientific discipline with 15+ years experience , orMS with 21+ years experience, or BS with 23+ years experience
Expected to have at least 10-12 years industry and relevant subject matter expertise within Immunology and Inflammation and at least 10-12 years global management experience, including working effectively with matrix teams.
Extensive experience in leading drug discovery teams and managing drug discovery/development projects, preferably in a pharmaceutical or biotechnology setting covering gastroenterology and inflammation.
Deep understanding of the drug discovery process, including target identification, hit-to-lead optimization, and preclinical development, anticipating, and removing roadblocks.
Proven track record of leading numerous projects, ideally 5+ projects, across discovery from target inception to Candidate Nomination or beyond.
Played a major role in 3+ INDs.
Has delivered clinical development assets, must include experience with biologics and preferably across multiple modalities.
Excellent and inclusive leadership with the ability to inspire and motivate diverse teams towards achieving ambitious goals.
Reputation as a proactive, solutions-oriented leader who engages relevant expertise no matter where it resides.
Strong business acumen and understanding of the pharmaceutical industry, including regulatory requirements and commercial considerations with relevant knowledge and expertise for specific modalities.
Exceptional communication and presentation skills, with the ability to effectively communicate complex scientific concepts to diverse audiences.
Proven ability to build and maintain collaborative relationships with internal and external stakeholders across a matrixed organization.
Strong problem-solving and decision-making abilities, with a focus on data-driven decision making.
Demonstrated success in building and managing strategic partnerships with academic institutions, research organizations, and industry collaborators.

ADDITIONAL INFORMATION

The position will be based in Cambridge, MA. This position is currently classified as “hybrid” by Takeda’s Hybrid and Remote Work policy

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA

U.S. Base Salary Range:

$212,000.00 - $333,190.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

$259,000/hour - $407,000/hour

Cambridge, Massachusetts

Hybrid

Leader

User Interface Development Specialist (LEXINGTON)

Job Description

About the role:

The Head of R&D Global Capability Centers (GCC) is a senior enterprise leadership role accountable for shaping, establishing, and scaling Takeda’s globally integrated, multi-hub R&D delivery model. The role serves as the single, cross‐R&D point of accountability for GCC strategy, operating model design, and execution, and acts as the primary R&D interface to the Enterprise Transformation Office and R&D Leadership Team during hub establishment and early maturity phases.

Operating at an executive level, this leader partners closely with R&D functions, Therapeutic Areas, and enterprise stakeholders to ensure that global hubs in Poland and India are established and fully integrated into Takeda R&D, delivering sustainable capabilities, talent pipelines, and long‐term enterprise value.

How you will contribute:

Takeda is seeking a senior R&D leader to own R&D’s Global Capability Center (GCC) vision, and lead and coordinate R&D GCC activities across the enterprise. This role is accountable for coordinating the establishment and scaling of R&D hub locations in Poland and India, aligned to a multi-hub, globally integrated R&D development model.

The role operates as the single, cross‐R&D point of accountability for GCC strategy, execution, and integration, and serves as the primary R&D interface to the Enterprise Transformation Office and R&D Leadership during hub stand‐up and early maturity phases.

This position reports into the Head of R&D Operational Excellence and partners closely with R&D functions, Therapeutic Areas, and enterprise stakeholders to ensure that global hubs deliver both near‐term value and long‐term capability building. This role requires significant cross functional leadership.

Strategic Context:

This role supports Takeda’s evolution toward a globally integrated, multi‐hub R&D model that:

Establishes Cambridge, MA, Poland, and Bangaluru, India as interconnected R&D hubs
Focus on capability and talent development
Enables hybrid Global Program Team (GPT) execution across hubs
Requires strong central leadership to coordinate governance, integration, and change management

Key Responsibilities:

Enterprise & R&D Leadership:

Serve as the R&D‐wide GCC Lead with accountability for strategy, execution, and evolution
Act as primary R&D counterpart to the Enterprise Transformation Office and R&D Leadership
Representing GCC strategy with senior R&D and enterprise governance forums

GCC Strategy & Operating Model:

Define the multi‐year GCC vision and roadmap
Design and implement the multi‐hub operating model
Ensure alignment with R&D functional strategies

Hub Establishment & Scale‐Up (Poland & India):

Lead R&D input into hub stand‐up
Partner with enterprise teams on infrastructure, talent, and change
Enable phased capability scaling

Cross‐Functional Coordination:

Coordinate across R&D functions and Therapeutic Areas
Resolve cross‐functional dependencies
Ensure clear accountability

Talent, Capability & Culture:

Shape leadership and talent models
Support sustainable talent pipelines
Promote Takeda values

Minimum Requirements/Qualifications:

Required:

15+ years leadership experience in life sciences R&D
Experience across multiple R&D functions
Large‐scale transformation leadership
Global Capability Center operating experience

Preferred:

GCC or global delivery hub experience
Hybrid operating model exposure
Digital, data, or AI‐enabled R&D transformation
Advanced degree

Travel: 30% travel required

This position is currently classified as hybrid in accordance with Takeda’s Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

For Location:

Boston, MA

U.S. Base Salary Range:

$259,000.00 - $407,000.00

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Boston, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

YesIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

$154,400/hour - $242,550/hour

Lexington, Massachusetts

In office

Senior - Leader

Head of R&D Global Capability Centers (Vice President) (BOSTON)

Job Description

Objective:

Human Factors Engineering (HFE) Lead - Associate Engineering Fellow (AEF) is responsible for Human Centered Design of Medical Devices and Combination Products. The HFE Lead - AEF will be integral to design and development of product user interface including hardware, software, packaging, labeling, and instruction material to support safe and effective use of the product for the intended use by the intended users in the anticipated use environment.

The HFE Lead responsibilities include but are not limited to:

Leading and executing Human Factors strategy in compliance with regional regulatory guidance.
Driving and overseeing User Research strategy in compliance with Quality Management System.
Developing Human Factors Product and System level requirements in alignment with Target Product Profile.
Conducting exploratory research to gather user insights and design trends and evaluate user interface concepts.
Translating user needs into user experience and interface requirements and specifications.
Designing and executing Human Factors studies to iteratively evaluating product user interface – including hardware, software, packaging, instructional material, and training.
Conducting Task and Known Use Problem Analyses.
Performing use-safety engineering through Use-related Risk Analysis.
Developing Human Factors Validation Protocols and Reports.
Managing Human Factors, Industrial Design, and User Research vendors.
Supporting regulatory Human Factors Information Requests.
Developing Human Factors Summary Reports in compliance with FDA guidance.
Developing Usability Engineering Files in compliance with IEC and ISO standards.
Leading development to Human Factors standard operating procedures and templates development.
Applying functional knowledge of applicable guidance, regulations, standards, and industry best practices to medical device and combination product design and development process.
Preparing documentation to support medical device and combination product development activities including design controls.
Collaborating with cross functional team members from mechanical, software, clinical, regulatory, and quality engineering disciplines.
Qualifying and managing Human Factors vendors.
Supporting internal and external quality audits.
Communicating with internal and external key stakeholders.
Mentoring Human Factors Engineering Leads.

Education & Qualifications:

Doctorate degree and 7+ years of Human Factors Engineering, Biomedical Engineering, Industrial Engineering, other relevant degrees in device design or biotech industry.
OR, Master’s degree and 13+ years of Human Factors Engineering, Biomedical Engineering, Industrial Engineering, other relevant degrees in device design or biotech industry.
OR, Bachelor’s degree and 15+ years of Human Factors Engineering, Biomedical Engineering, Industrial Engineering, other relevant degrees in device design or biotech industry

Physical Health Requirements:

While the role of a Human Factors Engineering Lead primarily involves cognitive and analytical tasks, good physical health is essential. Engineers may need to visit manufacturing sites or conduct user testing in clinical environments, which might involve walking, standing, or other physical activities.
Depending on the role and specific responsibilities, a Human Factors Engineering Lead may need to travel to clinical sites, supplier facilities, or other locations for research and testing purposes.

Travel Requirements:

This position may require up to 20% yearly travel, including domestic and international.

Takeda Compensation and Benefits Summary

For Location:

Lexington, MA

U.S. Base Salary Range:

$154,400.00 - $242,550.00

EEO Statement

Locations

Lexington, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

$259,000/hour - $407,000/hour

Cambridge, Massachusetts

Hybrid

Leader

Job Description

About the role:

How you will contribute:

Strategic Context:

This role supports Takeda’s evolution toward a globally integrated, multi‐hub R&D model that:

Establishes Cambridge, MA, Poland, and Bangaluru, India as interconnected R&D hubs
Focus on capability and talent development
Enables hybrid Global Program Team (GPT) execution across hubs
Requires strong central leadership to coordinate governance, integration, and change management

Key Responsibilities:

Enterprise & R&D Leadership:

Serve as the R&D‐wide GCC Lead with accountability for strategy, execution, and evolution
Act as primary R&D counterpart to the Enterprise Transformation Office and R&D Leadership
Representing GCC strategy with senior R&D and enterprise governance forums

GCC Strategy & Operating Model:

Define the multi‐year GCC vision and roadmap
Design and implement the multi‐hub operating model
Ensure alignment with R&D functional strategies

Hub Establishment & Scale‐Up (Poland & India):

Lead R&D input into hub stand‐up
Partner with enterprise teams on infrastructure, talent, and change
Enable phased capability scaling

Cross‐Functional Coordination:

Coordinate across R&D functions and Therapeutic Areas
Resolve cross‐functional dependencies
Ensure clear accountability

Talent, Capability & Culture:

Shape leadership and talent models
Support sustainable talent pipelines
Promote Takeda values

Minimum Requirements/Qualifications:

Required:

15+ years leadership experience in life sciences R&D
Experience across multiple R&D functions
Large‐scale transformation leadership
Global Capability Center operating experience

Preferred:

GCC or global delivery hub experience
Hybrid operating model exposure
Digital, data, or AI‐enabled R&D transformation
Advanced degree

Travel: 30% travel required

This position is currently classified as hybrid in accordance with Takeda’s Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

For Location:

Boston, MA

U.S. Base Salary Range:

$259,000.00 - $407,000.00

EEO Statement

Locations

Boston, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt