Remote Support Engineer Jobs

Remote Customer Support Representative

Raleigh, North Carolina

Customer Service Representative - Life & Disability Insurance (Remote) Schedule: Monday-Friday, 38.75 hours per week Start Time: Between 8:00 AM - 4:30PM EST Work Environment: Fully Remote Pay Rate: $20-21/hr About the Role Call Center Team is seeking a Customer Service Representative with strong experience in life insurance, disability insurance, and high‑volume call center support. In this role, you will handle approximately 60+ inbound calls per day, assisting customers with questions related to Life & Disability claims, policy details, and benefits. This position is ideal for someone who thrives in a fast‑paced environment, communicates clearly, and understands the nuances of insurance products, claims processes, and eligibility requirements. Key Responsibilities

Answer high‑volume inbound calls related to Life and Disability claims
Provide accurate information on premiums, benefits, policy details, and coverage options
Perform eligibility verification and insurance verification
Assist with life insurance enrollment, policy conversions, and policy issuance
Explain Explanation of Benefits (EOB) and claim status updates
Support customers with claims intake and general customer service inquiries
Document all interactions thoroughly and maintain compliance with company and regulatory standards
Collaborate with internal teams to resolve complex issues and ensure a positive customer experience

Required Skills & Experience

Strong customer service background , preferably in a call center environment
Experience with life insurance and disability insurance products
Familiarity with claims processing, insurance verification, and eligibility verification
Ability to explain benefits, premiums, and policy details clearly
Comfortable handling a high call volume in a remote setting
Strong attention to detail and ability to navigate multiple systems
Excellent communication and problem‑solving skills

Preferred Qualifications

Prior experience in an insurance call center
Knowledge of Life Insurance Claims and Disability Claims workflows
Experience interpreting and explaining EOBs
Claims intake or policy issuance experience

Job Type & Location This is a Contract to Hire position based out of Raleigh, NC. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 22, 2026. About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Customer Service Representative

Virginia Beach, Virginia

Launch a Purpose‑Driven Role Where Service Comes First If you’re someone who enjoys problem‑solving, connecting with people, and learning on the job, this opportunity could be a strong starting point. We’re hiring Member Support Representatives to be part of a high‑energy, around‑the‑clock contact center that supports members whenever they need us. Your Impact

Be the go‑to resource for members by responding to inquiries and resolving requests with confidence and empathy.
Explain financial products and services in a way that’s easy to understand and genuinely helpful.
Juggle multiple tools and systems while staying attentive and engaged with each interaction.
Support everyday financial activities including accounts, cards, loans, savings, and retirement products.
Identify opportunities to introduce services that align with members’ goals and strengthen long‑term relationships.

What Sets You Up for Success

Clear communication skills and a people‑first mindset.
Comfort working in a quick‑moving environment where priorities can shift.
A strong willingness to learn and grow-experience is a plus, but not a requirement.

#eastpriority26 Job Type & Location This is a Contract to Hire position based out of Virginia Beach, VA. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Virginia Beach,VA. Application Deadline This position is anticipated to close on May 22, 2026. About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Customer Service Representative (100% Remote) Looking for a stable, fully remote role with meaningful work and room to grow? Join a customer support team focused on helping individuals navigate important healthcare services-all from home. What You’ll Do

Handle inbound calls from members and providers
Answer questions related to eligibility, benefits, claims, and authorizations
Research information across internal systems and document interactions accurately
Provide professional, supportive service while following established guidelines

Role Logistics

Worksite: 100% Remote (company equipment provided)
Schedule: 8‑hour shifts, with flexibility to work within operating hours of 8:45 AM - 8:15 PM ET (weekdays) and 9:45 AM - 7:15 PM ET (weekends/holidays)
Weekend and holiday availability required post‑training
Training: Monday-Friday, 10:00 AM - 6:30 PM ET
Pay: $17.20/hr | $18.20/hr bilingual (English/Spanish)

Why This Role

Fully remote, long‑term opportunity
Purpose‑driven work supporting healthcare access
Clear growth and advancement opportunities with ongoing training

Ideal for candidates seeking remote stability, structured 8‑hour shifts, and career growth. Job Type & Location This is a Contract to Hire position based out of Tucson, AZ. Pay and Benefits The pay range for this position is $17.20 - $17.20/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 15, 2026. About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Short Term Disability/Absence Claims Case Manager I

Guardian Life Insurance Company of America

The projected pay rate for this position is $21.64 per hour, with a 3% annual bonus target. This is a good faith estimate of base pay for the primary location of this position. The pay for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition, this role may also be eligible for annual, sales, or other incentive compensation. Candidate Responsibilities Effectively understand contract language and plan design for group disability Communicate claim status and decisions via telephone and in writing Initiate communications to claimant, physician, and planholder to assess and facilitate job accommodation opportunities Proactive outreaches to claimants, planholders, and physicians via telephone for information needed for initial and ongoing claim management (e.g. current earnings, other income benefits, medical information, etc.); notifies claimants when claims are pended for missing information Proactively develop and execute an appropriate plan of action for pending and ongoing disability claims assigned by utilizing, managing and directing appropriate resources. Conduct timely and accurate benefit determination in accordance with policy provisions and regulatory and internal standards while providing sound customer service to all internal and external customers Investigate and analyze claim information in conjunction with contract provisions to determine coverage and benefit eligibility Recognize and adapt to fast-paced environment Determine if claimants meet the definition of disability as defined in the contact by reviewing occupational level and analyzing medical information Establish, document and execute claim action plan and recommended path including return to active work at claimants own job Determine Insured Earnings by reviewing payroll information from the planholder; then, calculate payable benefits according to plan provisions Follow all claim management procedures and facilitate potential return to work and job accommodation opportunities when applicable Utilize claim management resources such as MDA (Medical Disability Guidelines) and other disability tools to assist with appropriate durational disability Assess claim when other sources of income are received (e.g., social security, state disability, etc.,) to ensure accurate offsets are applied and recalculate benefits, as needed, to determine under/overpayments. Proactively work with claimants to recover overpayments in full or negotiate monthly installments according to established protocols Assess claim for restrictions and limitations to establish appropriate partnership with PRT Reporting Relationships This position reports to a Team Leader, STD/Absence. Functional Skills Outstanding customer service Excellent analytics Strong math aptitude Ability to manage multiple priorities and meet departmental turnaround times Demonstrate independent problem solving and decision-making ability Ability to clearly communicate claim decisions and contract language verbally and in written correspondence Ability to multi-task, balance goals and prioritize Ability to work independently and within a highly collaborative team environment Read and interpret medical information Strong skillset in Microsoft Windows applications (e.g., Microsoft Word, Excel, Outlook) Effective and efficient time management Leadership Behaviors Continuously strives to achieve superior results Expresses oneself in a confident and trustworthy manner Demonstrates a sense of urgency in a fast-paced work environment Demonstrates the ability to adapt to change Position Qualifications High School Diploma or GED required. STD, Statutory, or Family Medical Leave (FML experience preferred or other equivalent work experience. Regulatory and Compliance experience is a plus Ability to provide expectational customer service by communicating clearly and professionally. Ability to prioritize and multi-task while navigating through multiple business applications in a fast-paced environment. Successful completion of a job-related assessment is required. Travel Very minimal travel, only as needed Salary Range: The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, youll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardians Purpose to inspire well-being we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Notice Regarding Guardians Use of Artificial Intelligence in Recruitment As part of Guardians job application process, Guardian may use artificial intelligence tools (AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardians jobs website (Careers at Guardian at ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardians use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardians document retention policy, a copy of which you may request via MyHR@glic.com. Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Technical Support (TSE) Engineer

$96,000/hour - $132,000/hour

Financial Customer Service Professional - Denver (Hiring Immediately)

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $96,000.00 - $132,000.00 Location: Home / Mobile,AZ-001, Home / Mobile,Bay Area,CA-002, Home / Mobile,ID-001, Home / Mobile,NM-001, Home / Mobile,NY-001, Home / Mobile,OR-001, Home / Mobile,TX-001, Home / Mobile,UT-001, Home / Mobile,VA-001 Youll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. TSE Engineers provide technical support remotely, and on site, to FSO personnel for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs where first-line product support was unable to isolate or fix a problem. Using advanced troubleshooting methodologies, they establish success criteria, develop comprehensive action plans, analyze and compile findings, perform root cause analysis and support FSO repair activities through escalation closure. This job requisition is specifically for the TSE-CSG team which provides technical support for CSG and Kaisen FI's and Mainframes. Primary and Alternate Locations may be listed on this Requisition but qualified candidates from other regions may also apply for this Requisition. Key Responsibilities: Support multiple technical escalations, resolve with focus on time to resolution and quality of work. Attend customer field issues meetings with FSO, collaborate with BU engineers. Recommend best practices to improve products, processes, or services. Publishing Technical Lessons Learned, troubleshooting guides, technical (ET) papers, etc. Provide on-site coaching to FSO. Provide Alpha and Beta Site support. Support NPI development early in the product life cycle, and at key customer sites. Support BU DFx (Design for Service / Install) projects. Create, or collaborate in creation of, innovative advanced trouble shooting tools. Business Expertise: Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. Leadership: Provides coaching to colleagues with less experience; may lead small projects with manageable risks and resource requirements. Problem Solving: Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information and data. Impact: Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies. Interpersonal Skills: Explains difficult or sensitive information; works to build consensus. Manage difficult situations in stressful environments. Qualifications Education : Bachelors degree(preferred) or equivalent in technical field. Preferred Skills : Robotics, Electro-Mechanical, Controllers, Vacuum Assemblies, Micro-Contamination, Troubleshooting Log Analysis. Ability to work independently and as part of a team. Strong organizational and time management skills. Excellent interpersonal and communication skills. Ability to handle stressful situations and effectively manage difficult problems. Familiar with suite of Microsoft Apps. Also internal Apps as SAP, VSPI, and ARK for Internal Candidates. Languages : English (written and verbal). Years of Experience : +5 years of experience with Applied Materials Factory Interfaces and Vacuum Mainframes. Work Experience : Minimum 5 years of semiconductor fab experience. Shift: Day Shift Travel: Yes, generally 25% of the time, but could be as high as 50%. Relocation Eligible: No. Salary: Country Specific. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 50% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations\_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Empower

Greenwood Village, Colorado

Remote or hybrid

Graduate - Junior

$39,700/hour - $54,550/hour

Registered Financial Customer Service Professional - SLC (Hiring Immediately)

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. While this is a remote position, candidates must within a commutable distance and be willing to come into the office 4 to 6 times per year in Greenwood Village, CO**

Work in collaboration with a team of associates and launch your financial services career in our call center! Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Provide excellent service within our call center for our customers’ retirement savings accounts Educate and empower our customers without having to make cold calls or sales Process general account changes upon direction from the customer Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience Capability to work overtime as required based on business need Financial Services or call center experience A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention to detail and ability to learn and apply financial industry policies, processes, and procedures To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided. Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.

#We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time — 16 hours per calendar year Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

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$41,600/hour - $57,125/hour

Remote Technical Client Service Rep

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

*While this is a remote position, candidates must be withing commuting distance of Salt Lake City and able to meet in person 4-6 times per year.\

As a Registered Retirement Representative, you will be responsible for answering incoming telephone inquiries regarding retirement plans from participants, employers, and third-party plan specialists.

What you will do:

Answer incoming telephone inquiries including, but not limited to, requests for general account information, concerns related to contributions and withdrawals, how to make changes to an account, product information and tax questions
Process financial transactions upon request of callers.
Explain past returns in comparison to economic environment; convey information in accordance with FINRA / SEC guidelines. Complexity and scope of questions based on level
Assist participants through the navigation of the automated voice response system as well as the Web Site when executing financial transactions and/or initiating loans. Complexity and scope of questions based on level
Run disbursement quotes, respond to managerial feedback, and attend meetings and training sessions
Overtime may be required based on business need.

What you will bring:

Associate degree in business or related field preferred
With no degree, an additional one to two years directly related experience is required
1 year of customer service experience, preferably in a financial service-related field
FINRA Series 6 and Series 63 required
FINRA fingerprinting required

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

#PJPS

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$41,600.00 - $57,125.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer • Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

05-23-2026

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Workplace Flexibility: Remote - Must reside within territory

Grainger

Whitewater, Wisconsin

is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. com offers customers access to more than 14 million products, and MonotaRO.This position is hourly starting at $18.25/hour. Medical, dental, vision, and life insurance coverage starts on day one of employment. ~ 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. ~6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. ~ Customer Service Representative – Janesville, WI We’re hiring full-time, inbound Customer Service Representatives ! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you. You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting June 1, 2026 . Schedule, Training & Work Environment: We’re currently hiring for the 8:30 a.m. – 5:00 p.m. shift, Monday through Friday . Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm at 401 S. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: After the successful completion of training, eligible team members can transition to a flexible hybrid work model: ✔ 3 days onsite / 2 days remote ✔ Earn in opportunity to become voluntarily remote based on performance after 6 months ✔ Eligible to bid for alternate shifts after 6 months ✔ You also have the option of working in the office up to 5 days a week. Grainger will provide all equipment needed to work from home. Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Handle a high volume of inbound calls — delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Bilingual Financial Customer Service Representative (Phoenix) (Hiring Immediately)

$37,800/hour - $51,975/hour

Bilingual Financial Customer Service Representative (Las Vegas) (Hiring Immediately)

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

*While this is a remote position, you must be within commuting distance and able to meet in the Phoenix area 4-6 times per year\

Responsible for answering incoming telephone inquiries regarding retirement plans from participants, employers and third-party plan specialists.

What you will do

Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to:

Provide excellent service within our call center for our customers’ retirement savings accounts
Educate and empower our customers without having to make cold calls or sales
Communicate critical plan updates and changes
Process contribution changes, loans, and withdrawals
Process general account changes upon direction from the customer

What you will bring

Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday
Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
Fluency in both English and Spanish
Capability to work overtime as required based on business need

What will set you apart:

Financial Services or call center experience
A passion for providing quality customer service
Desire to engage with customers over the phone
Capability to adapt communication style while servicing our diverse customer base
Attention to detail and ability to learn and apply financial industry policies, processes, and procedures

Required Minimum Internet Specifications:

To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.

Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.

#PJPS

Overtime may be required based on business need.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$37,800.00 - $51,975.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer • Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

06-08-2026

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Workplace Flexibility: Remote - Must reside within territory

$39,700/hour - $54,550/hour

REMOTE! CLIENT SERVICE REP

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

*While this is a remote position, candidates must be withing commuting distance and able to meet in the Las Vegas area 4-6 times per year.\

Responsible for answering incoming telephone inquiries regarding retirement plans from participants, employers and third-party plan specialists.

What you will do

Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to:

Provide excellent service within our call center for our customers’ retirement savings accounts
Educate and empower our customers without having to make cold calls or sales
Communicate critical plan updates and changes
Process contribution changes, loans, and withdrawals
Process general account changes upon direction from the customer

What you will bring

Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday
Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
Fluency in both English and Spanish
Capability to work overtime as required based on business need

What will set you apart:

Financial Services or call center experience
A passion for providing quality customer service
Desire to engage with customers over the phone
Capability to adapt communication style while servicing our diverse customer base
Attention to detail and ability to learn and apply financial industry policies, processes, and procedures

Required Minimum Internet Specifications:

To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.

Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.

#PJPS

Overtime may be required based on business need.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$39,700.00 - $54,550.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer • Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

05-16-2026

Want the latest money news and views shaping how we live, work and play? Stay in the know with The Currency and sign up for Empower’s free newsletter.

Workplace Flexibility: Remote - Must reside within territory

Grainger

Whitewater, Wisconsin

is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. com offers customers access to more than 14 million products, and MonotaRO.This position is hourly starting at $18.25/hour. Medical, dental, vision, and life insurance coverage starts on day one of employment. ~ 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. ~6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. ~ Customer Service Representative – Janesville, WI We’re hiring full-time, inbound Customer Service Representatives ! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you. You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting June 1, 2026 . Schedule, Training & Work Environment: We’re currently hiring for the 8:30 a.m. – 5:00 p.m. shift, Monday through Friday . Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm at 401 S. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: After the successful completion of training, eligible team members can transition to a flexible hybrid work model: ✔ 3 days onsite / 2 days remote ✔ Earn in opportunity to become voluntarily remote based on performance after 6 months ✔ Eligible to bid for alternate shifts after 6 months ✔ You also have the option of working in the office up to 5 days a week. Grainger will provide all equipment needed to work from home. Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Handle a high volume of inbound calls — delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Technical Client Service Rep I - % Remote

Grainger

Whitewater, Wisconsin

is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. com offers customers access to more than 14 million products, and MonotaRO.This position is hourly starting at $18.25/hour. Medical, dental, vision, and life insurance coverage starts on day one of employment. ~ 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. ~6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. ~ Customer Service Representative – Janesville, WI We’re hiring full-time, inbound Customer Service Representatives ! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you. You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting June 1, 2026 . Schedule, Training & Work Environment: We’re currently hiring for the 8:30 a.m. – 5:00 p.m. shift, Monday through Friday . Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm at 401 S. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: After the successful completion of training, eligible team members can transition to a flexible hybrid work model: ✔ 3 days onsite / 2 days remote ✔ Earn in opportunity to become voluntarily remote based on performance after 6 months ✔ Eligible to bid for alternate shifts after 6 months ✔ You also have the option of working in the office up to 5 days a week. Grainger will provide all equipment needed to work from home. Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Handle a high volume of inbound calls — delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Remote Customer Support Representative

Short Term Disability/Absence Claims Case Manager I

Virginia Beach, Virginia

Launch a Purpose‑Driven Role Where Service Comes First If you’re someone who enjoys problem‑solving, connecting with people, and learning on the job, this opportunity could be a strong starting point. We’re hiring Member Support Representatives to be part of a high‑energy, around‑the‑clock contact center that supports members whenever they need us. Your Impact

Be the go‑to resource for members by responding to inquiries and resolving requests with confidence and empathy.
Explain financial products and services in a way that’s easy to understand and genuinely helpful.
Juggle multiple tools and systems while staying attentive and engaged with each interaction.
Support everyday financial activities including accounts, cards, loans, savings, and retirement products.
Identify opportunities to introduce services that align with members’ goals and strengthen long‑term relationships.

What Sets You Up for Success

Clear communication skills and a people‑first mindset.
Comfort working in a quick‑moving environment where priorities can shift.
A strong willingness to learn and grow-experience is a plus, but not a requirement.

#eastpriority26 Job Type & Location This is a Contract to Hire position based out of Virginia Beach, VA. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Virginia Beach,VA. Application Deadline This position is anticipated to close on May 21, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Guardian Life Insurance Company of America

The projected pay rate for this position is $21.64 per hour, with a 3% annual bonus target. Candidate Responsibilities Effectively understand contract language and plan design for group disability Communicate claim status and decisions via telephone and in writing Initiate communications to claimant, physician, and planholder to assess and facilitate job accommodation opportunities Proactive outreaches to claimants, planholders, and physicians via telephone for information needed for initial and ongoing claim management (e.g. current earnings, other income benefits, medical information, etc.); notifies claimants when claims are pended for missing information Proactively develop and execute an appropriate plan of action for pending and ongoing disability claims assigned by utilizing, managing and directing appropriate resources. Conduct timely and accurate benefit determination in accordance with policy provisions and regulatory and internal standards while providing sound customer service to all internal and external customers Investigate and analyze claim information in conjunction with contract provisions to determine coverage and benefit eligibility Recognize and adapt to fast-paced environment Determine if claimants meet the definition of disability as defined in the contact by reviewing occupational level and analyzing medical information Establish, document and execute claim action plan and recommended path including return to active work at claimants own job Determine Insured Earnings by reviewing payroll information from the planholder; then, calculate payable benefits according to plan provisions Follow all claim management procedures and facilitate potential return to work and job accommodation opportunities when applicable Utilize claim management resources such as MDA (Medical Disability Guidelines) and other disability tools to assist with appropriate durational disability Assess claim when other sources of income are received (e.g., social security, state disability, etc.,) Proactively work with claimants to recover overpayments in full or negotiate monthly installments according to established protocols Assess claim for restrictions and limitations to establish appropriate partnership with PRT Reporting Relationships This position reports to a Team Leader, STD/Absence. Functional Skills Outstanding customer service Excellent analytics Strong math aptitude Ability to manage multiple priorities and meet departmental turnaround times Demonstrate independent problem solving and decision-making ability Ability to clearly communicate claim decisions and contract language verbally and in written correspondence Ability to multi-task, balance goals and prioritize Ability to work independently and within a highly collaborative team environment Read and interpret medical information Strong skillset in Microsoft Windows applications (e.g., Microsoft Word, Excel, Outlook) Effective and efficient time management Leadership Behaviors Continuously strives to achieve superior results Expresses oneself in a confident and trustworthy manner Demonstrates a sense of urgency in a fast-paced work environment Demonstrates the ability to adapt to change Position Qualifications High School Diploma or GED required. STD, Statutory, or Family Medical Leave (FML experience preferred or other equivalent work experience. Regulatory and Compliance experience is a plus Ability to provide expectational customer service by communicating clearly and professionally. Ability to prioritize and multi-task while navigating through multiple business applications in a fast-paced environment. Travel Very minimal travel, only as needed Salary Range: The salary range reflected above is a good faith estimate of base pay for the primary location of the position. Our Promise At Guardian, youll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardians Purpose to inspire well-being we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at Benefits apply to full-time eligible employees. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Notice Regarding Guardians Use of Artificial Intelligence in Recruitment As part of Guardians job application process, Guardian may use artificial intelligence tools (AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardians jobs website (Careers at Guardian at ). Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardians use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardians document retention policy, a copy of which you may request via MyHR@glic.com. Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Customer Care Representative - Remote In Portland, OR

Customer Care Representative - Remote in Portland, OR (must be local to the area) Are you passionate about helping people and delivering exceptional customer experiences? Join our Customer Care team, where you’ll play a critical role in supporting patients, growing enrollment in our program, and driving meaningful payment outcomes-all while providing white‑glove service with empathy and professionalism. What You’ll Do

Serve as the primary phone contact for current and potential account holders
Handle inbound calls to answer questions, resolve concerns, and support enrollment
Place outbound calls including: Welcome calls to new account holders, outreach on past‑due accounts, servicing calls to non‑enrolled accounts, and special outreach campaigns that support our mission of patient advocacy
Deliver first‑class, white‑glove service as an ambassador for the brand
Clearly document all call activity and engagements using our proprietary CRM
Escalate complaints appropriately and help resolve patient concerns efficiently
Participate in ongoing quality evaluations, coaching, and mentoring
Remain coachable and growth‑oriented, embracing feedback and development opportunities

✅ What We’re Looking For

2 + years of customer service experience
A strong customer‑first mindset matters most
1-2 years of telephone customer support or call center experience preferred
Experience in a hospital and/or financial services environment is a plus
Knowledge of HIPAA is preferred

At‑Home Internet & Technology Requirements To ensure a seamless experience for our patients, the following are required:

Approved ISPs: Xfinity (Comcast), CenturyLink, Frontier (Ziply Fiber)
Minimum Bandwidth: 100 Mbps download, 35 Mbps upload
Private, password‑protected Wi‑Fi connection
Available Ethernet port: Must be connected via Ethernet while working

Why Join Us?

Make a real difference in patients’ lives
Be part of a mission‑driven team focused on advocacy and service
Receive continuous support, coaching, and opportunities for growth
Work remotely with clear expectations and strong team collaboration

If you’re customer‑driven, compassionate, and ready to grow your career while helping others-we’d love to hear from you. Apply today and be part of something meaningful. #westpriority26 Job Type & Location This is a Contract to Hire position based out of Beaverton, OR. Pay and Benefits The pay range for this position is $19.00 - $20.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 14, 2026. h4>About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Administrative Assistant / Remote (flexible hours)

University of Michigan

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. patient care, education and research that together enhance our contribution to society. Job Summary Job Summary: The primary mission of the ACU is to partner with our doctors, nurses and other providers to deliver excellent care and customer service. We are seeking a compassionate, enthusiastic, and self-driven Administrative Assistant to provide operational support to the building, staff, and leadership team of the ACU. This individual will share our priorities which include: high quality medical care, excellent customer service, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources and the ideal experience for our patients, families and employees. Responsibilities\* ACU Administrative support - Payroll, PTO requests, calendar management, meetings and room scheduling, agenda planning, recording meeting minutes, manage email groups and troubleshoot various system issues. ACU Reports - Process Chrome River and expense reports, review and call attention to provider open encounters list, EMR reporting workbench (create, run and maintain reports in collaboration with manager), incident reports, financial reports, progress reports, and other required deliverables. ACU Supply management - Supply inventory and order lab equipment, place orders through Marketsite, review delivery packing slips to ensure accuracy, and review statement of accounts against supply orders. ACU HR and physical space management - Assist manager with HR related duties, posts open positions and coordinates interviews, assist with staff/faculty on-boarding access and equipment needs in ACUs, manage phone calls and routes appropriately, participate in Lean and Safety huddles, assist manager with exam room allocation, assist manager in review of the safety of the physical space, and supporting staff with UMHS safety policies and procedures. May have a key role in the annual space survey. Miscellaneous - Special assignments, projects and other duties as assigned by the administrative manager. Required Qualifications\* High School Diploma or GED. 4 or more years of administrative support experience. Proficiency in Microsoft Office software, as well as other database, e-mail and calendar-keeping software. Strong interpersonal skills and ability to successfully work with all levels of faculty and staff. Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities. Ability to exercise a high level of initiative, discretion and judgment regarding sensitive and confidential matters. Desired Qualifications\* Knowledge of university policies and procedures Demonstrated ability to work effectively with individuals and groups from a variety of identities, culture, backgrounds, ideologies, including personal and social identities Experience with MiChart (Cadence & Reporting Workbench), Credentialed Super User desired. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. U-M EEO Statement The University of Michigan is an equal employment opportunity employer. Job Detail Job Opening ID 277263 Working Title Administrative Assistant Sr Job Title Admin Asst Sr Healthcare Work Location Ypsilanti Ypsilanti, MI Modes of Work Onsite Full/Part Time Full-Time Regular/Temporary Regular FLSA Status Nonexempt Organizational Group Um Hospital Department MM Ypsilanti Health Center Cor Posting Begin/End Date 5/06/2026 - 5/13/2026 Career Interest Administration

Service Center Representatives