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AGS Training Services Etch New Product (NPI) Instructor III - (E3)
APPLIED MATERIALS
Multiple locations
Fully remote
Not specified
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$84,000.00 - $115,500.00
Location:

Austin,TX, Santa Clara,CA
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Overall Responsibilities:

This posting is for a Santa Clara (SCLA)-based New Product (NPI) instructor. This position is a combination technical instructor and technical expert role on existing and new products. The position is embedded in the business unit (BU) in SCLA in order to learn the new PLC/NPI products (i.e. the new chambers, new mainframes, and new tools) for the BU, gain experience on the startup and sustaining production tasks on the tool, and develop/deliver initial classroom and hands-on training on the tool. Once the tool transitions to volume production, the NPI instructor will train up the volume instructor, who then takes over the product from a training ownership standpoint.

Due to the scheduling of PLC/NPI product development, the NPI instructor will often be researching, gaining knowledge/experience, and developing/delivering for several new tools/chambers at a time, so project management, training/presentation experience, and technical experience (mechanical, electrical, etc.) of semiconductor equipment is required.

Basic breakdown of time is:

45% learning the new tool and gaining knowledge and experience (mechanical, electrical, software, process, etc.) and developing the course materials, structure and updating of existing courses

35% delivering training or coordinating structured factory OJT

20% other activities

Key Responsibilities

  • Conducts semiconductor equipment training needs assessment by collecting information pertaining to work procedures, work flow, and functional knowledge from the experts; understanding job-specific functions and tasks; maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to training and business unit staff
  • Communicates with product groups to obtain current product information for course updates; manages multiple projects of diverse scope and complexity; directs project team members. Represents AGS TS at divisional meetings, external conferences and industry task force activities
  • Determines system utilization requirements by researching and testing systems
  • Utilizes Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; occasionally develops customized training materials per customer needs; trains others in standard course development process/Instructional System Design (ISD); ensures the correct revisions of product procedures and schematics; identifies and corrects procedural issues with the business unit
  • Lead NPI training development projects with minimal support; develops hardware training student guides by identifying and describing information needs; using basic desktop publishing (PowerPoint and Word); submitting initial versions for review; revising and editing final copy
  • Maintains safe and healthy training environment by following organization standards and legal regulations; Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems
  • Presents technical training in house and at customer sites; conducts training classes by presenting job-specific classroom and hands-on learning environments and opportunities; manages classroom/lab activities to ensure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned; actively certifies others; establishes new certification requirements; Evaluates training by evaluating effectiveness of training to specific job applications
  • Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building customer relationships and selling AGS TS products; analyzes customer issues/needs to determine future training opportunities; deliver training solutions for customer needs
  • Maintains technical and instructional knowledge by attending educational workshops, reviewing publications, etc.
  • Contributes to team effort by accomplishing related results as needed
  • Will require both domestic and international travel (up to 40%)

Tool Specific Required Experience:

  • Etch
    • Centris Y15 Main Frame
    • Sym3 (X, Y, Z) series Chamber

Required Experience:

  • Bachelor degree in engineering, education, or training, PLUS 4 years of professional semiconductor equipment experience in installation, programming, safety, maintenance, operation, troubleshooting, and repair of semiconductor machinery equipment (such as robots, programmable controllers, power supplies, pneumatics, vacuum systems, power distributions, facilities, high voltage systems, high current systems, and robot controllers), following manuals, specifications, blueprints, and schematics, and using hand tools, measuring instruments, and testing equipment
  • If no Bachelor’s degree, 6 years of professional semiconductor equipment experience
  • 2 years of formal or informal experience in education, performance based training, or training/presentation delivery to external customers is desirable and required to attain FKA instructional Developer within the first year.
  • Preferred - Nationally recognized certification in “Instructional Design” or 2 years of formal or informal experience in curriculum development and/or instructional design.

Skills Required:

  • Excellent communication, presentation, problem solving, teamwork and interpersonal communication skills; Resourceful, able to work and learn independently where necessary; Highly self-motivated and dedicated professional
  • Presentation skills, written communication, training delivery, project/information management, self-development, presenting technical information, self-confidence, dealing with complexity, Microsoft Office skills
  • Equipment use: office equipment, power supplies, oscilloscopes, logic analyzers, volt meters, soldering irons, hand tools, power tools, and personal computers
  • Semiconductor equipment skills: operations, preventive maintenance, corrective maintenance, alignments, calibrations, and system-level troubleshooting skills on analog/digital electronics
  • Knowledge of MS Windows applications and computer networking a plus
  • Experience in videography and photography a plus

Travel:

  • Position requires the ability to travel for up to 40% in the first year while completing initial training.
  • Position requires the ability to travel up to 40% after initial training while developing and delivering training.

Additional Information

Time Type:

Full time
Employee Type:

Assignee / Regular
Travel:

Yes, 50% of the Time
Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color . click apply for full job details

AGS Training Service DDP New Product (NPI) Instructor III - (E3)
APPLIED MATERIALS
Multiple locations
Fully remote
Not specified
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$84,000.00 - $115,500.00
Location:

Austin,TX, Santa Clara,CA
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Overall Responsibilities:

This posting is for a Santa Clara (SCLA)-based New Product (NPI) instructor. This position is a combination technical instructor and technical expert role on existing and new products. The position is embedded in the business unit (BU) in SCLA in order to learn the new PLC/NPI products (i.e. the new chambers, new mainframes, and new tools) for the BU, gain experience on the startup and sustaining production tasks on the tool, and develop/deliver initial classroom and hands-on training on the tool. Once the tool transitions to volume production, the NPI instructor will train up the volume instructor, who then takes over the product from a training ownership standpoint.

Due to the scheduling of PLC/NPI product development, the NPI instructor will often be researching, gaining knowledge/experience, and developing/delivering for several new tools/chambers at a time, so project management, training/presentation experience, and technical experience (mechanical, electrical, etc.) of semiconductor equipment is required.

Basic breakdown of time is:

45% learning the new tool and gaining knowledge and experience (mechanical, electrical, software, process, etc.) and developing the course materials, structure and updating of existing courses

35% delivering training or coordinating structured factory OJT

20% other activities

Key Responsibilities

  • Conducts semiconductor equipment training needs assessment by collecting information pertaining to work procedures, work flow, and functional knowledge from the experts; understanding job-specific functions and tasks; maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to training and business unit staff
  • Communicates with product groups to obtain current product information for course updates; manages multiple projects of diverse scope and complexity; directs project team members. Represents AGS TS at divisional meetings, external conferences and industry task force activities
  • Determines system utilization requirements by researching and testing systems
  • Utilizes Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; occasionally develops customized training materials per customer needs; trains others in standard course development process/Instructional System Design (ISD); ensures the correct revisions of product procedures and schematics; identifies and corrects procedural issues with the business unit
  • Lead NPI training development projects with minimal support; develops hardware training student guides by identifying and describing information needs; using basic desktop publishing (PowerPoint and Word); submitting initial versions for review; revising and editing final copy
  • Maintains safe and healthy training environment by following organization standards and legal regulations; Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems
  • Presents technical training in house and at customer sites; conducts training classes by presenting job-specific classroom and hands-on learning environments and opportunities; manages classroom/lab activities to ensure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned; actively certifies others; establishes new certification requirements; Evaluates training by evaluating effectiveness of training to specific job applications
  • Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building customer relationships and selling AGS TS products; analyzes customer issues/needs to determine future training opportunities; deliver training solutions for customer needs
  • Maintains technical and instructional knowledge by attending educational workshops, reviewing publications, etc.
  • Contributes to team effort by accomplishing related results as needed
  • Will require both domestic and international travel (up to 40%)

Tool Specific Required Experience:

  • DDP
    • Requires Producer GT or XP MF experience
    • Requires DDP Chamber experience

Required Experience:

  • Bachelor degree in engineering, education, or training, PLUS 4 years of professional semiconductor equipment experience in installation, programming, safety, maintenance, operation, troubleshooting, and repair of semiconductor machinery equipment (such as robots, programmable controllers, power supplies, pneumatics, vacuum systems, power distributions, facilities, high voltage systems, high current systems, and robot controllers), following manuals, specifications, blueprints, and schematics, and using hand tools, measuring instruments, and testing equipment
  • If no Bachelor’s degree, 6 years of professional semiconductor equipment experience
  • 2 years of formal or informal experience in education, performance based training, or training/presentation delivery to external customers is desirable and required to attain FKA instructional Developer within the first year.
  • Preferred - Nationally recognized certification in “Instructional Design” or 2 years of formal or informal experience in curriculum development and/or instructional design.

Skills Required:

  • Excellent communication, presentation, problem solving, teamwork and interpersonal communication skills; Resourceful, able to work and learn independently where necessary; Highly self-motivated and dedicated professional
  • Presentation skills, written communication, training delivery, project/information management, self-development, presenting technical information, self-confidence, dealing with complexity, Microsoft Office skills
  • Equipment use: office equipment, power supplies, oscilloscopes, logic analyzers, volt meters, soldering irons, hand tools, power tools, and personal computers
  • Semiconductor equipment skills: operations, preventive maintenance, corrective maintenance, alignments, calibrations, and system-level troubleshooting skills on analog/digital electronics
  • Knowledge of MS Windows applications and computer networking a plus
  • Experience in videography and photography a plus

Travel:

  • Position requires the ability to travel for up to 40% in the first year while completing initial training.
  • Position requires the ability to travel up to 40% after initial training while developing and delivering training.

Additional Information

Time Type:

Full time
Employee Type:

Assignee / Regular
Travel:

Yes, 50% of the Time
Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer . click apply for full job details

AGS Training Services FEP New Product (NPI) Instructor III - (E3)
APPLIED MATERIALS
Multiple locations
Fully remote
Not specified
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$84,000.00 - $115,500.00
Location:

Austin,TX, Santa Clara,CA
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Overall Responsibilities:

This posting is for a Santa Clara (SCLA)-based New Product (NPI) instructor. This position is a combination technical instructor and technical expert role on existing and new products. The position is embedded in the business unit (BU) in SCLA in order to learn the new PLC/NPI products (i.e. the new chambers, new mainframes, and new tools) for the BU, gain experience on the startup and sustaining production tasks on the tool, and develop/deliver initial classroom and hands-on training on the tool. Once the tool transitions to volume production, the NPI instructor will train up the volume instructor, who then takes over the product from a training ownership standpoint.

Due to the scheduling of PLC/NPI product development, the NPI instructor will often be researching, gaining knowledge/experience, and developing/delivering for several new tools/chambers at a time, so project management, training/presentation experience, and technical experience (mechanical, electrical, etc.) of semiconductor equipment is required.

Basic breakdown of time is:

45% learning the new tool and gaining knowledge and experience (mechanical, electrical, software, process, etc.) and developing the course materials, structure and updating of existing courses

35% delivering training or coordinating structured factory OJT

20% other activities

Key Responsibilities

  • Conducts semiconductor equipment training needs assessment by collecting information pertaining to work procedures, work flow, and functional knowledge from the experts; understanding job-specific functions and tasks; maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to training and business unit staff
  • Communicates with product groups to obtain current product information for course updates; manages multiple projects of diverse scope and complexity; directs project team members. Represents AGS TS at divisional meetings, external conferences and industry task force activities
  • Determines system utilization requirements by researching and testing systems
  • Utilizes Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; occasionally develops customized training materials per customer needs; trains others in standard course development process/Instructional System Design (ISD); ensures the correct revisions of product procedures and schematics; identifies and corrects procedural issues with the business unit
  • Lead NPI training development projects with minimal support; develops hardware training student guides by identifying and describing information needs; using basic desktop publishing (PowerPoint and Word); submitting initial versions for review; revising and editing final copy
  • Maintains safe and healthy training environment by following organization standards and legal regulations; Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems
  • Presents technical training in house and at customer sites; conducts training classes by presenting job-specific classroom and hands-on learning environments and opportunities; manages classroom/lab activities to ensure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned; actively certifies others; establishes new certification requirements; Evaluates training by evaluating effectiveness of training to specific job applications
  • Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building customer relationships and selling AGS TS products; analyzes customer issues/needs to determine future training opportunities; deliver training solutions for customer needs
  • Maintains technical and instructional knowledge by attending educational workshops, reviewing publications, etc.
  • Contributes to team effort by accomplishing related results as needed
  • Will require both domestic and international travel (up to 40%)

Tool Specific Required Experience:

  • FEP
    • Producer
    • Vantage
    • Centura

Required Experience:

  • Bachelor degree in engineering, education, or training, PLUS 4 years of professional semiconductor equipment experience in installation, programming, safety, maintenance, operation, troubleshooting, and repair of semiconductor machinery equipment (such as robots, programmable controllers, power supplies, pneumatics, vacuum systems, power distributions, facilities, high voltage systems, high current systems, and robot controllers), following manuals, specifications, blueprints, and schematics, and using hand tools, measuring instruments, and testing equipment
  • If no Bachelor’s degree, 6 years of professional semiconductor equipment experience
  • 2 years of formal or informal experience in education, performance based training, or training/presentation delivery to external customers is desirable and required to attain FKA instructional Developer within the first year.
  • Preferred - Nationally recognized certification in “Instructional Design” or 2 years of formal or informal experience in curriculum development and/or instructional design.

Skills Required:

  • Excellent communication, presentation, problem solving, teamwork and interpersonal communication skills; Resourceful, able to work and learn independently where necessary; Highly self-motivated and dedicated professional
  • Presentation skills, written communication, training delivery, project/information management, self-development, presenting technical information, self-confidence, dealing with complexity, Microsoft Office skills
  • Equipment use: office equipment, power supplies, oscilloscopes, logic analyzers, volt meters, soldering irons, hand tools, power tools, and personal computers
  • Semiconductor equipment skills: operations, preventive maintenance, corrective maintenance, alignments, calibrations, and system-level troubleshooting skills on analog/digital electronics
  • Knowledge of MS Windows applications and computer networking a plus
  • Experience in e-Learning a plus
  • Experience in videography and photography a plus

Travel:

  • Position requires the ability to travel for up to 40% in the first year while completing initial training.
  • Position requires the ability to travel up to 40% after initial training while developing and delivering training.

Additional Information

Time Type:

Full time
Employee Type:

Assignee / Regular
Travel:

Yes, 50% of the Time
Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer . click apply for full job details

Customer Service Rep(07219) -13815 SW Pacific Highway Suite 10
Domino's Pizza
Portland, Oregon
In office
Graduate - Junior
$15/hour
RECENTLY POSTED

Company Description Our Customer Service Position is an entry level position. Advancement Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. Diversity Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. We are an equal opportunity employer and encourage all candidates to apply. Accommodations during the application process, interviews, hiring and employment are available. All any candidate needs to do is let us know if an accommodation is needed. Summary Statement We take pride in our team members and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first! Job Description General Job Duties For All Store Team Members

  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.

Training Orientation and training provided on the job. Wage Rates All CSR positions are paid hourly at minimum wage for minimum and maximum. Southern Oregon is $14.70. Northern Oregon is $15.95 and Washington is $16.66. Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact HR@hamiltonholdings.net. We abide by OR/WA State requirements for sick pay. HOURS: All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicating full time needs with manager. Communication Skills

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.

Essential Functions/Skills

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map, locate addresses within designated delivery area.
  • Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions Exposure To

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
  • Sudden changes in temperature in work area and while outside.
  • Fumes from food odors.
  • Exposure to cornmeal dust.
  • Cramped quarters including walk-in cooler.
  • Hot surfaces/tools from oven up to 500 degrees or higher.
  • Sharp edges and moving mechanical parts.
  • Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Sensing: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Physical Demands Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48 inches. Walking: Walking is generally in short distances for short durations. Sitting: Paperwork is normally completed in an office at a desk or table. Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72 inches high. Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 inches in height and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas. Reaching

  • Reaching is performed continuously; up, down and forward.
  • Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
  • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
  • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

  • Eye-hand coordination is essential. Use of hands is continuous during the day
  • Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
  • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
  • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids * Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Qualifications Additional Information

Senior Manager Software Engineering
Raytheon Technologies
Tewksbury, Massachusetts
In office
Senior
$132,400/hour - $251,600/hour
RECENTLY POSTED

Date Posted:

2026-02-24

Country:

United States of America

Location:

US-MA-TEWKSBURY-TB3 ~ 50 Apple Hill Dr ~ CONCORD BLDG, Tewksbury Tb3 300 Concord

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

We are seeking a motivated Senior Software Section Leader to join the Patriot Software Team within the Air and Missile Defense Software Department. As a Section Leader, you will be responsible for the oversight of software personnel to meet program needs. The ideal candidate is a well-disciplined individual with a proven applicable technical background, who is able to thrive in a dynamic agile environment and is able to work well in a team setting.

What You Will Do

  • Ensure that each employee has suitable work assignments and opportunities for growth and advancement
  • Contribute to the technical oversight of employees in support of their daily work assignments
  • Performance development and appraisal
  • Salary and staffing planning
  • Ensuring the adherence to company policies and the communication of company and program information
  • Responsible for supporting a major program task within the Patriot domain
  • This position requires exclusive onsite presence.

Qualifications You Must Have

  • Typically requires a bachelor’s in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior relevant experience.
  • Minimum of 2 years experience in functional management, leading a medium to large size team
  • Lead and / or project management experience
  • The ability to obtain and maintain an interim secret U.S. security clearance prior to the start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

  • Active Secret security clearance.
  • Functional management experience (Managing performance, conducting reviews, mentoring, care and feeding of staff, hiring, etc).
  • Cost / Schedule Management and Reporting experience
  • Strong communication, interpersonal and decision-making skills
  • Customer focus and collaboration skills
  • Effective presence and influential leadership capability, with the ability to interact with senior levels of leadership effectively – including customer, Raytheon Technologies teammates and suppliers
  • Proven experience with software development techniques and tools, including some, or all, of the following computer languages: C and Ada
  • Experience in embedded systems, real-time systems, or large-scale applications.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Relocation Eligible – Relocation assistance available

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

This position is in Tewksbury, Massachusetts. Living in Massachusetts means you’ll have easy access to the ocean and locations of historical significance. You can enjoy varied outdoor activities ranging from hiking and camping to cross-country skiing and snowmobiling. Massachusetts is recognized as one of the best states to call “home.”

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Ambulatory Service Representative - Cardiovascular Surgery
CHRISTUS Health
New Braunfels, Texas
Fully remote
Not specified
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Description

Summary:

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.

Responsibilities:

  • Receives and directs phone calls from patients and physician offices
  • Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
  • Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s clinical staff, as well as equipment and facilities
  • Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
  • Schedules urgent care appointments as needed and directed by physician
  • Greets patients for scheduled and/or urgent care appointments and procedures
  • Confirms and verifies patient demographic and insurance information
  • Collect co-payments from patients upon arrival when applicable
  • Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
  • Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed
  • Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
  • Verifies eligibility for procedures or tests from various health care institutions
  • Reviews and audits billing discrepancy reports and researches errors for resolution
  • Maintains accurate and timely records, logs, charges, files, and other related information as required
  • Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
  • Prepares special reports or spreadsheets for physicians as requested
  • Complies with established departmental policies, procedures and objectives
  • Complies with all health and safety regulations and requirements
  • Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
  • Performs other duties as required.

Requirements:

  • High School Diploma or GED
  • Proficient in software and computer systems
  • Knowledgeable of business office terminology / procedures
  • Ability to multi task and work under stressful situation
  • Effective written and verbal communication skills
  • 1+ year of customer service experience required
  • Experience with medical office terminology preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

Licensed Commercial Insurance Agent
Dorsey Insurance Agency, LTD
New Iberia, LA
Fully remote
Not specified
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Commercial lines CSR. Salary position with benefits. Must have 2 years of commercial lines experience and licensed in Property & Casualty Insurance. The Account Manager is responsible for the day-to-day oversight, sales, account executive and servicing of specific accounts working in conjunction with the Producer. This position requires direct interaction with clients, Producers, Customer Service Representatives, insurance companies, finance companies and various departments within the organization. Must be able to assist producer in gathering information from insured for new business or updating for renewals. Marketing of new/renewal business, compile loss summaries, complete applications, prepare proposals, etc.Required Property & Casualty LicenseJob Type: Full-timePay: $49,552.00 - $56,853.00 per yearBenefits:
* Dental insurance
* Disability insurance
* Health insurance
* Vision insurance
Supplemental Pay:
* Bonus opportunitiesExperience:
* Commercial Insurance: 2 years (Required)Ability to Relocate:
* New Iberia, LA 70560: Relocate before starting work (Required)Work Location: In person

Managing Principal Broker- Southern Oregon
Cascade Hasson Sotheby's International Realty
Medford, Oregon
Fully remote
Not specified
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

*We are expanding into Southern Oregon and we are looking for top talent!!!**General Job Description:*The primary role of the Managing Principal Broker is to maintain advisor relationships, assist advisors with daily business matters, educate advisors regarding best practices and compliance, conduct basic office management and act as the local point of contact for the company.Managing Principal Brokers shall provide strategic business guidance/planning and feedback regarding advisors’ current and future performance/productivity. In addition, they shall provide regular training and accredited continuing education designed to fulfill licensing requirements and promote best practices within the industry.Managing Principal Brokers are generally assigned to specific offices with regard to office management and daily routine but should strive to counsel all advisors affiliated with the brokerage.*Essential Duties and Responsibilities:**Onboarding/Offboarding Activities for Advisors:** Assist with advisor recruitment by providing leads to the company recruiter and conducting interviews as directed.
* Collaborate with the recruiter to facilitate the introduction of prospective new advisor to the company, arranging an introductory meeting prior to their start date to discuss company culture, commission structures, assess mutual fit, and delve into the advisors business goals.
* Facilitate the onboarding and offboarding processes for new and departing advisors.
* Upon advisor joining the company, meet with each new advisor
* Schedule a follow-up meeting in two weeks.
* Ensure newly affiliated advisors are trained on brokerage-sponsored platforms.*Advisor Support and Development:** Provide strategic business guidance and feedback to advisors regarding their performance and productivity.
* Actively promote and uphold a culture of excellence within the organization, encouraging high ethical standards, professionalism, and dedication to client satisfaction.
* Conduct regular training sessions to promote best practices (accredited continuing education courses to fulfill licensing requirements where applicable) and offer insightful guidance to advisors to optimize their performance and productivity.
* Conduct business planning and review sessions with individual advisors, reaching out annually (at minimum) to each advisor and proactively engage more frequently when necessary.
* Monitor advisors production and connectivity with the brokerage, offering business coaching and support as needed.*Office Meetings and Communication:** Host regularly scheduled sales meetings to bring value, promote industry awareness, company culture, and professionalism.
* Communicate with the marketing team to develop marketing and media calendars to promote the office during events.*Marketing and Promotion:** Support marketing efforts to create opportunities for advisors to promote themselves within the community.
* Represent CHSIR at local MLS Tours (especially if it is a advisor in your office) to promote culture and teamwork.*Managerial Duties and Financial Oversight:** Assist with routine office operations, including maintenance and supply stocking, while working within the office budget.
* Daily review for all closings in your office. Ensure all documents required are present.
* Promote and advocate for ancillary services within your office.
* Review office financials and KPIs with the COO on a monthly basis.
* Assist with advisor file review when additional coverage is needed.
* Navigate internal and external conflicts involving CHSIR advisors.
* Attend regular onsite and offsite leadership meetings as required.
* Ensure all expense reports are submitted in accordance with company policy.*Job Requirements:** Maintain active State of Oregon or Washington (if applicable) Principal Broker Real Estate License
* Excellent customer service and client relationship skills
* Excellent management and leadership skills
* Thorough working knowledge of applicable real estate laws in Oregon
* Valid driver’s license
* Physical ability to work extensively on the telephone and computer
* Availability in the evenings and on weekends, as needed, for advisor supportJob Type: Full-timePay: $80,000.00 per yearBenefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Paid time off
* Vision insuranceApplication Question(s):
* How many years of Real Estate experience do you have?
* What do you believe is the most important role of a Principal Broker
* What’s your experience with the Southern Oregon real estate market?License/Certification:
* State of Oregon Principle Broker Real Estate License (Required)Work Location: In person

Senior Software Systems Engineer
BOEING
Berkeley, Missouri
In office
Senior
Private salary
RECENTLY POSTED
+1

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defense, Space & Security (BDS) is seeking a Senior Software Systems Engineer to join our team in one of the listed locations.

We are seeking Systems Engineers with Demonstrated ability to apply systems engineering principles in modern software environments, with strong understanding of DevSecOps pipelines, CI/CD practices, and cloud-native architectures. Candidates should be comfortable working across disciplines to integrate hardware, software, and mission systems in secure environments, collaborating closely with developers and test engineers to validate end-to-end functionality. Experience with containerized applications, automated build and test processes, and infrastructure as code is essential to ensuring system performance, security, and mission assurance. The integration and test team will lead system-level integration, verification, and acceptance test activities to ensure software systems meet performance, reliability, and interoperability requirements in an operational environment.

Position Responsibilities

  • Review, develop, document, and maintain system requirements and traceability across the lifecycle.
  • Define test strategies, plans, procedures, and acceptance criteria for component, integration, and system-level testing.
  • Design and execute verification & validation activities (functional, interface, performance, reliability, regression).
  • Analyze test results, perform root cause analyses, and recommend corrective actions.
  • Collaborate across engineering disciplines, working closely with software developers, system architects, and test engineers to validate end-to-end functionality and mission effectiveness.
  • Lead integration of hardware, software, and mission systems in secure DoD environments, ensuring interoperability, performance, and mission assurance.
  • Apply modern DevSecOps practices-including CI/CD pipelines, automated testing, containerized deployments, and infrastructure as code-to streamline integration and test activities.
  • Stand up, configure, and maintain secure test environments leveraging cloud-native and virtualized resources (e.g., AWS GovCloud, Azure Government, or on-premise equivalents).
  • Use model-based systems engineering (MBSE) and requirements management tools to support design, analysis, and traceability.
  • Contribute to risk, issue, and opportunity management; assess and report technical readiness and critical path impacts.
  • Drive continuous improvement of integration and test processes, incorporating automation, metrics, and lessons learned to increase efficiency and reliability.
  • Document integration results and test findings for design reviews, readiness assessments, and formal customer deliverables.
  • Mentor junior engineers; at higher levels, provide technical leadership across projects and broader mentoring responsibilities.

Travel may be required up to 20% of the time; Domestically depending on business needs.

This position requires an active U.S. Top Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Basic Qualifications (Required Skills/Experience)

  • Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

  • 14+ years related work experience or an equivalent combination of technical education and experience

  • Strong systems thinking, analytical and problem-solving skills

  • Practical experience with requirements decomposition, requirements tracing and configuration management.

  • Experience writing test plans and procedures and executing system-level integration and verification.

  • Familiar with standard engineering tools such as requirements management (DOORS or similar), MBSE (MSOSA/Cameo or similar), test management, and common collaboration tools (Jira, Confluence, Git).

  • Proficient with one or more scripting or programming languages (e.g., Python, Bash, Matlab) for test automation and data analysis.

Preferred Qualifications (Desired Skills/Experience)

  • Advanced degree (MS/PhD) in Systems Engineering or related field.
  • Experience with mission systems, avionics, command & control architectures, embedded systems, sensor systems, or related defense/space programs.
  • Prior work on software-in-the-loop, hardware-in-the-loop, flight test, or distributed system integration.
  • Knowledge of certification and compliance frameworks relevant to the program (FAA, DoD, NASA, etc.).
  • Experience with cloud, container, and CI/CD test infrastructure (Docker/Kubernetes, AWS).
  • Experience with performance and reliability testing, and statistical test methods (DOE).

Conflict of Interest

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Employee Referral

Referral to this job is eligible for bonus to qualifying candidates.

Total Rewards

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

  • Best in class 401(k) plan: we’ll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
  • Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees’ Boeing 401(k) accounts.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $164,900 - $223,100

Applications for this position will be accepted until Mar. 25, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. 120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor’s Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Top Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Care Coordinator - Enhances Financial Outcomes and Patient Advocacy (SAN ANTONIO)
University Health
San Antonio, Texas
In office
Mid
$32/hour - $49/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

POSITION SUMMARY/RESPONSIBILITIES
Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications.

EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred.

LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

Patient Care Manager (SAN ANTONIO)
University Health
San Antonio, Texas
In office
Mid - Senior
$32/hour - $49/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

POSITION SUMMARY/RESPONSIBILITIES
Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications.

EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred.

LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

Tool Rental Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay Range: $18.9 - $19.9

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services

Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies:

  • Communicates Effectively
  • Customer Focus

Skills:

  • Interpersonal Skills

Direct Manager/Direct Reports:

  • Department Supervisor

Travel Requirements:

  • No travel requirements

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA
Sales Associate: Part Time - VERNON
The Home Depot Canada
Vernon
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services

Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies:

  • Communicates Effectively
  • Customer Focus

Skills:

  • Interpersonal Skills

Direct Manager/Direct Reports:

  • Department Supervisor

Travel Requirements:

  • No travel requirements

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA

The pay range for this position is between $ - $

Sales Associate: Part Time - KELOWNA
The Home Depot Canada
Kelowna
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services

Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies:

  • Communicates Effectively
  • Customer Focus

Skills:

  • Interpersonal Skills

Direct Manager/Direct Reports:

  • Department Supervisor

Travel Requirements:

  • No travel requirements

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA

The pay range for this position is between $ - $

Sales Associate: Part Time -
The Home Depot Canada
Campbell River
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay Range: $18.75 - $19.75

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services

Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies:

  • Communicates Effectively
  • Customer Focus

Skills:

  • Interpersonal Skills

Direct Manager/Direct Reports:

  • Department Supervisor

Travel Requirements:

  • No travel requirements

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA
Flooring Sales Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay Range: $18.9 - $19.9

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Job Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental.

Major Tasks & Responsibilities:

Ask open ended questions about customer’s projects in order to determine their needs and level of expertise
Ability to multitask
Describe features and benefits of merchandise
Explain the steps needed to complete projects and the products needed
Maintain the in-stock condition of assigned areas, and ensure that it is clean and safe

Preferred Qualifications:

Ability to work a flexible schedule including evenings and weekends
Experience in a fast paced customer service environment
Experience working in a sales driven environment is an asset
Excellent communication and reading skills
Excellent decision making ability and problem solving skills
Trade experience is an asset
Proficiency with computers
Detail oriented

Pro Account Sales Associate: Full Time - WESTBANK
The Home Depot Canada
Vancouver
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay Range: $22.35 - $24.35

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and organized).

Key Responsibilities:

  • Spends minimum of 25% of time pursuing new business, most of which to be spend on the sales floor, actively prospecting customers already shopping in the store.
  • Develops one-on-one relationships with Pro customers, providing a familiar face to their customers day in and day out. Uses knowledge of customer’s line of business to anticipate their needs.
  • Uses GET Involved behaviors to ask questions to clarify customer’s needs for both products and services , demonstrates effective up-selling, add-on selling and closing techniques to ensure that all customers’ needs are met and that the complete project is sold.
  • Maintains an organized, up-to-date system for profiling and tracking top accounts as well as for developing new ones. Keeps work area clean and organized.
  • Follows-up with customers to ensure customer satisfaction and pursues future business. Partners with Store Management to resolve outstanding issues.
  • Strives to meet personal goals (e.g., sales, quotes, credit accounts) set by Supervisor as well as the goals of the team. Creates action plan with Supervisor to develop selling skills.
  • Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
  • Creates customer quotes and processes fax, phone and counter orders quickly and accurately. Communicates order information to Pullers and Delivery Will Call Coordinators accurately so that the customer’s expectations are met and the best possible service is maintained.
  • Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.

Competencies:

  • Customer Driven: Provides outstanding customer service using GET Involved behaviors - greet, engage and thank (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied.
  • Gets Things Done: Demonstrates the ability to get results despite a large workload, competing demands and a fast-paced environment.
  • Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks and responsibilities.
  • Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well-informed; listens carefully to input and feedback.
  • Ground Engaged: Aware of how the work performed in the job and the goals of the organization are interrelated; aware of the competition; knows the business and industry.
  • Team Player: Maintains positive working relationships with co-workers; effectively handles interpersonal conflict situations.
  • Planning and Organizing: Sets priorities, plans and coordinates work activities; obtains and manages resources in order for goals to be accomplished on time and within budget.
  • Driving Sales: Knows all departments/areas and effectively promotes products and services (ie: commercial credit); makes decisions in line with the goal of selling; ability to overcome customer objections in order to make sales.

Skills:

  • Customer Service: Greet and engage with all customers, ensuring a positive experience and addressing inquiries.
  • Product Knowledge Expertise: Maintain in-depth knowledge of products to build customer trust and foster long-term relationships.
  • Store Standards: Drive execution of store events, uphold department standards, and ensure on-shelf availability.

Direct Manager/Direct Reports:

  • Reports to Department Supervisor

Travel Requirements:

  • NA

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Requires the ability to lift and move heavy and bulky items without assistance
  • Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
  • Climbing ladders Requires climbing ladders, up to the height of 16 feet, in order to obtain or stock merchandise
  • Walking and Standing Requires moving around the store to assist Customers
  • Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions:

  • Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
  • The warehouse environment can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes.
  • Floors around work area may become slippery during wet weather conditions.
  • May have to handle merchandise and work with tools with sharp edges.
  • Passing forklifts emit gas fumes.
  • Tools, supplies and related merchandise may contain hazardous materials.

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • Minimum 1 year receiving experience

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA
Flooring Sales Specialist: Full Time
The Home Depot Canada
Vancouver
In office
Junior - Mid
Private salary
RECENTLY POSTED

Pay Range: $21.85 - $23.85

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Job Overview:

Sales Specialists provide exceptional customer service support and drive sales. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Specific store departments may include Décor (Blinds and Wallpaper), Flooring, Kitchen & Bath, Millwork
(Doors and Windows) and Appliances.

Tasks & Responsibilities:

Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions

• Proactively identify customers who need help or have a problem, by asking open ended questions
• Explaining the steps and products needed to complete projects and describing features and benefits of merchandise
• Assisting customers with product knowledge in adjacent departments, special orders and installation services

Preferred Qualifications:

• 1-2+ years of experience working in a sales driven environment.
• Ability to work a flexible schedule including evenings and weekends
• Excellent reading, communication, math and customer service skills
• Excellent decision making ability and problem solving skills
• Proficiency with computers
• Detail oriented

Pro Account Sales Associate: Full Time - CAMPBELL RIVER
The Home Depot Canada
Campbell River
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay Range: $21.85 - $23.85

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and organized).

Key Responsibilities:

  • Spends minimum of 25% of time pursuing new business, most of which to be spend on the sales floor, actively prospecting customers already shopping in the store.
  • Develops one-on-one relationships with Pro customers, providing a familiar face to their customers day in and day out. Uses knowledge of customer’s line of business to anticipate their needs.
  • Uses GET Involved behaviors to ask questions to clarify customer’s needs for both products and services , demonstrates effective up-selling, add-on selling and closing techniques to ensure that all customers’ needs are met and that the complete project is sold.
  • Maintains an organized, up-to-date system for profiling and tracking top accounts as well as for developing new ones. Keeps work area clean and organized.
  • Follows-up with customers to ensure customer satisfaction and pursues future business. Partners with Store Management to resolve outstanding issues.
  • Strives to meet personal goals (e.g., sales, quotes, credit accounts) set by Supervisor as well as the goals of the team. Creates action plan with Supervisor to develop selling skills.
  • Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
  • Creates customer quotes and processes fax, phone and counter orders quickly and accurately. Communicates order information to Pullers and Delivery Will Call Coordinators accurately so that the customer’s expectations are met and the best possible service is maintained.
  • Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.

Competencies:

  • Customer Driven: Provides outstanding customer service using GET Involved behaviors - greet, engage and thank (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied.
  • Gets Things Done: Demonstrates the ability to get results despite a large workload, competing demands and a fast-paced environment.
  • Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks and responsibilities.
  • Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well-informed; listens carefully to input and feedback.
  • Ground Engaged: Aware of how the work performed in the job and the goals of the organization are interrelated; aware of the competition; knows the business and industry.
  • Team Player: Maintains positive working relationships with co-workers; effectively handles interpersonal conflict situations.
  • Planning and Organizing: Sets priorities, plans and coordinates work activities; obtains and manages resources in order for goals to be accomplished on time and within budget.
  • Driving Sales: Knows all departments/areas and effectively promotes products and services (ie: commercial credit); makes decisions in line with the goal of selling; ability to overcome customer objections in order to make sales.

Skills:

  • Customer Service: Greet and engage with all customers, ensuring a positive experience and addressing inquiries.
  • Product Knowledge Expertise: Maintain in-depth knowledge of products to build customer trust and foster long-term relationships.
  • Store Standards: Drive execution of store events, uphold department standards, and ensure on-shelf availability.

Direct Manager/Direct Reports:

  • Reports to Department Supervisor

Travel Requirements:

  • NA

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Requires the ability to lift and move heavy and bulky items without assistance
  • Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
  • Climbing ladders Requires climbing ladders, up to the height of 16 feet, in order to obtain or stock merchandise
  • Walking and Standing Requires moving around the store to assist Customers
  • Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions:

  • Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
  • The warehouse environment can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes.
  • Floors around work area may become slippery during wet weather conditions.
  • May have to handle merchandise and work with tools with sharp edges.
  • Passing forklifts emit gas fumes.
  • Tools, supplies and related merchandise may contain hazardous materials.

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • Minimum 1 year receiving experience

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA
Hardware Sales Associate: Full Time - NANAIMO
The Home Depot Canada
Nanaimo
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay Range: $18.75 - $19.75

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services

Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies:

  • Communicates Effectively
  • Customer Focus

Skills:

  • Interpersonal Skills

Direct Manager/Direct Reports:

  • Department Supervisor

Travel Requirements:

  • No travel requirements

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA
Hardware Sales Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay Range: $18.9 - $19.9

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services

Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies:

  • Communicates Effectively
  • Customer Focus

Skills:

  • Interpersonal Skills

Direct Manager/Direct Reports:

  • Department Supervisor

Travel Requirements:

  • No travel requirements

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes

Minimum Education:

  • High School Diploma or equivalent

Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA