TRC Talent Solutions is partnering with JTS Health Partners and hiring Revenue Cycle Specialists!

This is a fully remote, full-time opportunity with JTS Health Partners’ Revenue Cycle Management team. This role is ideal for professionals with hospital back-end billing, denials management, or cash applications experience who want to make a real impact on healthcare organizations’ financial performance. As a Revenue Cycle Specialist, you’ll analyze accounts, resolve underpayments, appeal denials, and ensure accurate reimbursement — all while collaborating with payers, patients, and providers to drive results.

Key Responsibilities:

• Analyze accounts to identify underpayments, billing discrepancies, and claim denials.
• Review EOBs, remittances, and payer documentation to resolve outstanding claims.
• Submit appeals, reconsiderations, and corrected claims for denied or underpaid accounts.
• Communicate with payers, patients, and clients via phone and written correspondence.
• Navigate payer portals such as Availity, Optum, MMIS, and Medicare contractors.
• Work AR reports and resolve credit balances.
• Apply Lean process improvement methods to streamline daily workflows.
• Ensure compliance with payer requirements, standard work procedures, and organizational policies.

Required Qualifications:

• 1+ year of hospital back-end revenue cycle experience (denials, billing, cash applications, etc.) OR 2+ years in an accounting/finance environment.
• High school diploma or GED.
• Proficiency in Microsoft Excel and MS Office tools.
• Knowledge of claim submission, insurance follow-up, and remittance analysis.
• Strong analytical, problem-solving, and communication skills.
• Excellent time management and organizational skills.

Preferred Qualifications:

• Associate or Bachelor’s degree in Healthcare Administration, Business, or related field.
• HFMA Certified Patient Account Representative (CPAR/ACPAR) or Certified Revenue Cycle Representative (CRCR).
• Experience in Lean process improvement.

What We Offer:

• 100% Remote: Work from the comfort of your home with a secure setup.
• Small team culture with big company benefits.
• Paid Time Off and Holidays.
• 401(k) with employer match.
• Annual profit sharing (awarded 14 out of the last 15 years).
• A supportive environment that promotes career growth and skill development.

JTS is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. JTS makes hiring decisions based solely on qualifications, merit, business needs. You will be required to comply with all JTS Health Partners’ policies including our Information Security Policy and all its responsibilities.

JTS is a drug-free workplace and does conduct pre-employment drug testing and we use E-Verify to confirm the identity and employment eligibility of all new hires.

Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered “yes” and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You’ll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect…

As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.

• Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
• In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
• Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
• This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

• Ability to establish rapport and relationships through effective communication
• Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
• Proficiency in navigating and troubleshooting basic technology issues or systems.
• Handle a variety of situations and conversations driving towards a resolution suitable for all
• Self-motivated teammate with strong social skills who brings energy and passion to the team
• Minimum 1 year of customer service experience
• High School diploma or GED required

The Value You Deliver

• A passion for helping people
• Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
• Provide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday – Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods

Certifications:

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered “yes” and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You’ll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect…

As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.

• Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
• In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
• Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
• This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

• Ability to establish rapport and relationships through effective communication
• Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
• Proficiency in navigating and troubleshooting basic technology issues or systems.
• Handle a variety of situations and conversations driving towards a resolution suitable for all
• Self-motivated teammate with strong social skills who brings energy and passion to the team
• Minimum 1 year of customer service experience
• High School diploma or GED required

The Value You Deliver

• A passion for helping people
• Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
• Provide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday – Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods

Certifications:

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Are you ready to take control of your income and grow your career with one of the fastest-growing home improvement companies in the U.S.? Erie Home is looking for energetic, motivated individuals to join our team as Call Center Agents!

No cold calls. No chasing leads. You’ll be speaking directly with homeowners who have already shown interest in our products. If you want a job where your skills will earn you more income, this is the job for you.

Why Choose Erie Home?

• Earn $800 - $1,000+ per week – Base pay + weekly & monthly bonuses.
• Top Performers Earn $70K+ Annually – High earning potential with uncapped bonuses!
• Thrive in a performance-based role? You’ll fit right in - This role is perfect for those with a sales-driven mindset who are motivated by results and rewards.
• Paid Training & Career Growth – Leadership development & promotion opportunities.
• Comprehensive Benefits – Medical, dental, vision, PTO, 401(k) with company match.
• Paid Time Off – Receive 2 weeks (prorated) in your first year
• Up to a $5,000 Military Hiring Bonus – opportunities to attend an ECHO Leadership Retreat.

Day in the Life:

• Connect with interested homeowners and schedule appointments using our proven scripts and rebuttals designed for success.
• Engage & qualify customers, sharing benefits of our products and scheduling consultations.
• Use a dual-monitor system to ensure accurate data collection.
• Create a great first impression as one of the first points of contact.

Start Your Career With a Company That’s Going Places

At Erie Home, we don’t just offer jobs—we build careers. With rapid expansion across the U.S. and a performance-driven culture, this is your opportunity to join a company where your hard work translates into real earning potential and long-term growth.

Apply Now and discover more about our opportunities at workaterie.com!

Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.

Are you ready to take control of your income and grow your career with one of the fastest-growing home improvement companies in the U.S.? Erie Home is looking for energetic, motivated individuals to join our team as Call Center Agents!

No cold calls. No chasing leads. You’ll be speaking directly with homeowners who have already shown interest in our products. If you want a job where your skills will earn you more income, this is the job for you.

Why Choose Erie Home?

• Earn $800 - $1,000+ per week – Base pay + weekly & monthly bonuses.
• Top Performers Earn $70K+ Annually – High earning potential with uncapped bonuses!
• Thrive in a performance-based role? You’ll fit right in - This role is perfect for those with a sales-driven mindset who are motivated by results and rewards.
• Paid Training & Career Growth – Leadership development & promotion opportunities.
• Comprehensive Benefits – Medical, dental, vision, PTO, 401(k) with company match.
• Paid Time Off – Receive 2 weeks (prorated) in your first year
• Up to a $5,000 Military Hiring Bonus – opportunities to attend an ECHO Leadership Retreat.

Day in the Life:

• Connect with interested homeowners and schedule appointments using our proven scripts and rebuttals designed for success.
• Engage & qualify customers, sharing benefits of our products and scheduling consultations.
• Use a dual-monitor system to ensure accurate data collection.
• Create a great first impression as one of the first points of contact.

Start Your Career With a Company That’s Going Places

At Erie Home, we don’t just offer jobs—we build careers. With rapid expansion across the U.S. and a performance-driven culture, this is your opportunity to join a company where your hard work translates into real earning potential and long-term growth.

Apply Now and discover more about our opportunities at workaterie.com!

Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.