Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

At Abbott Molecular, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions. We are a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics.

Abbott Molecular currently has an opportunity for an Enterprise Account Manager, in our Southeast territory.The Enterprise Account Executive position sells the entire AMD product line to large; complex strategic named accounts and/or strategic named prospect accounts. This role is the guardian of the strategic customer relationship and is focused on retention; penetration and net new customer selling.

Territory

• This is a remote field based position.
• Qualified candidates must reside in the territory, preferrable in a major metro area and close to an airport.
• This territory covers the Southeast US which includes Georgia, South Carolina, North Carolina, Tennessee, Virgina, and Kentucky.
• Must be able to travel up towards 70%.

What You’ll Work On

• Responsible for driving profitable revenue and closing opportunities within strategic named accounts by initiating; developing and/or delivering unique solutions that result in improved customer outcomes and benefits
• Investigates and understands the strategic account and their business environment including goals; objectives; strategies and competitive situation.
• Identifies industry trends and changing market regulations and understands impact on strategic account.
• Establishing and building senior level relationships and leveraging them in driving new profitable sales and protecting base business
• Understanding and assessing customers’ business objectives; strategies and; therefore, requirements
• Leading an internal ‘selling team’ (territory sales representative; specialists; others) to maximize growth
• Overall account management including detailed account planning and sales forecasting.
• Maintains a detailed understanding of customer decision makers and influencers; builds and preserves customer relationships to leverage in driving new sales and protecting base business.
• Identifies opportunities or acts upon previously identified opportunities to prepare and deliver account-specific Abbott value proposition resulting in positive action.
• Understands; analyzes and accurately interprets key financial performance indicators for strategic accounts and how Abbott’s solutions will impact targeted financial objectives.
• Negotiates contracts resulting in long-term commitments.
• Provides leadership and direction regarding all Abbott interactions with strategic accounts, acts as a trusted advisor to the customer.
• Integrates information from ongoing business analysis and assessment into a multi-year plan and leads through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy with short-term tactics to achieve desired results.
• Coordinates all appropriate Abbott resources to execute the strategic account plan including assigning roles; expectations; responsibilities and timelines; engages members of the team through ongoing communication; tactical planning and execution.
• Acts as an internal advocate for the customer; cultivates Abbott internal relationships and leverages to drive business objectives.

Required Qualifications

• Bachelor’s Degree is required.
• 3-5+ years’ experience in enterprise account sales in the Diagnostics or Medical Device industry is required.

Preferred Qualifications

• Ability to examine business environment and develop/execute in response to market opportunities.
• Cross-functional team leadership experience required.
• Strong internal and external networking skills.
• Excellent presentation and demonstration skills.
• Strong personal skills to develop and enhance long-term relationships.
• Advanced analytical and communication skills.
• Able to manage multiple tasks and have excellent organizational skills.
• Strong computer skills.
• Broad knowledge of general laboratory practices.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $99,300.00 – $198,700.00. In specific locations, the pay range may vary from the range posted.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott:

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.

Heart Failure:

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

The Territory Manager ™ is responsible for driving therapy adoption, opening new accounts, and growing revenue for CardioMEMS. This is a hunter-oriented commercial role focused on expanding access, building high‑impact customer relationships, and integrating the therapy into clinical workflows across implanting centers and community hospitals.

What You’ll Work On

• Sales & Customer Engagement:Build and maintain strong relationships with physicians, HF clinics, administrators, and key stakeholders. Deliver clinical, technical, and strategic presentations to drive therapy understanding and adoption. Lead pricing discussions, contract negotiations, and value‑based conversations. Plan and execute educational events focused on hemodynamics, GDMT, published data, biomarkers, patient selection, and local case studies. Provide day‑of‑procedure support and post‑operative troubleshooting as needed. Meet or exceed sales targets and execute quarterly business plans. Collaborate closely with Marketing, Professional Education, and Commercial Excellence teams. Track territory performance, customer engagement, and pipeline activity.
• Account Management & Program Development:Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities. Partner effectively with Clinical Account Representative to support priority accounts with a unified strategy. Develop long‑term relationships with both new and existing customers. Submit timely and accurate sales reports, forecasts, and competitive insights.
• Market Development & Competitive Strategy:Identify, qualify, and convert new business opportunities across implanting and community sites. Use market insights to understand customer needs, emerging trends, and competitive dynamics. Build and execute territory strategies to increase market share and drive sustainable adoption. Maintain strong knowledge of CardioMEMS, competitive products, and alternative therapies.
• Technical & Procedural Support:Provide on-call technical, clinical, and engineering support for field questions and procedural needs. Offer procedural case coverage across the region, ensuring high-quality support for implanting teams. Support HF clinics with training, education, clinical data collection, and new product introductions.
• Compliance & Cross-Functional Collaboration:Adhere to FDA regulations, company policies, quality standards, and operating procedures. Maintain accurate documentation of sales activities, customer interactions, and expenses. Work collaboratively with internal partners, customers, contractors, and vendors. Interact with patients, when necessary, in a professional, compliant manner.

Required Qualifications

• Bachelor’s degree in business, Marketing, Life Sciences, Engineering, or related field.
• 3–5 years of direct healthcare sales experience; 2+ years in cardiology structural heart/heart failure preferred.
• Track record of ≥100% to quota for 2 consecutive years
• Demonstrated success opening 3–5+ net‑new accounts/year or expanding underdeveloped accounts to sustained utilization.
• Strong understanding of payor and insurance reimbursement landscape.
• Recent launch experience (Preferred) (last 3–5 years) leading 2–3 program or therapy launches/year with proof of sustainability (e.g., active clinic users, adherence to workflows, utilization trends), including: Pre-launch planning, Stakeholder alignment and executive sponsorship, Training, education, and clinical workflow integration, Post launch support and long-term sustainability plans.
• Experience driving program implementation and ongoing program maturity, such as: HF clinic onboarding, Remote monitoring workflow development, Utilization ramp and adoption metrics
• Strong executive presence, clinical/technical presentations to audiences of 1–50 stakeholders.
• Proven ability to influence cross‑functional buying groups (value analysis committees, supply chain, service line leadership) Influencing multiple key stakeholders to drive growth.
• Strong understanding of market dynamics
• Strong commercial acumen with ability to produce data‑driven territory strategies, forecasting models, and QBRs using CRM platforms (Salesforce preferred), analytics, and Excel.
• Willingness to travel 60-70% within territory, including some overnight and early/late case support.

Preferred Qualifications

• Cath Lab experience preferred
• 2+ years in cardiology structural heart/heart failure preferred.
• Experience at top MedTech organizations.
• Experience operating in a competitive market with multiple industry players.
• Familiarity with Cath lab/OR workflows.

The base pay for this position is $43,900.00 – $109,200.00. In specific locations, the pay range may vary from the range posted.

Job Type

Full-time

Description

TruStile Doors, a Marvin Brand and the leading manufacturer of architectural doors for the high-end residential construction market, is seeking a Territory Sales Manager for our Lower Mid-Atlantic territory including Maryland, the Washington DC metro area, and both Virginia and West Virginia. The Territory Sales Manager has overall responsibility for driving TruStile residential sales including, driving sales with existing dealer relationships, developing new dealer relationships, and increasing primary demand by calling on builders, architects, and interior designers. TruStile is the recognized design and quality leader for interior and exterior wood doors and is elevating the industry by making doors an indispensable design element.

Highlights of the role:

The Territory Sales Manager is responsible for executing a growth-focused strategy that strengthens dealer relationships, expands market presence, and drives primary demand. Key responsibilities include:

Dealer Growth & Support:

• Manage, develop, and train the existing dealer base to maximize sales performance.
• Evaluate market opportunities to identify and onboard new dealers in key areas.
• Partner with Marvin Sales and Architectural teams to strengthen dealer relationships and ensure a unified approach to market growth.

Market Expansion & Demand Generation:

• Work alongside dealers to drive demand with builders, architects, and interior designers.
• Independently develop relationships with key decision-makers to position TruStile as the preferred interior door solution.
• Ensure TruStile doors are integrated into whole-home window and door solutions early in the sales cycle.

Sales Execution & Training:

• Deliver effective presentations and training to dealers, builders, architects, and designers (up to 50 attendees).
• Utilize planning tools to track opportunities, sales pipeline, and dealer engagement.
• Serve as a TruStile brand expert, supporting dealers and trade partners to increase TruStile’s market presence, including project and quote assistance.

Requirements

• Minimum 3 years of sales experience with a strong track record of success.
• Experience in Dealer Channel sales execution in the building materials industry. A background in architectural and design sales is a plus.
• Experience in millwork, doors, windows, or building materials preferred.
• Knowledge of and relationships with millwork dealers in the territory is a plus.
• Strong presentation skills with the ability to train and engage small to medium-sized groups (up to 50 people).
• Ability to collaborate effectively across TruStile and Marvin sales teams.
• Willingness to travel up to 80% within the assigned territory.
• Proficiency in Microsoft Office and CRM tools (e.g., Salesforce).

We Invite You to See Yourself At TruStile:

At Marvin/TruStile, we’re driven to imagine and create better ways of living. And that goes beyond our customers, to our communities and the colleagues beside us every day. We offer competitive compensation, an extensive benefits package that includes health insurance, paid time off and paid holidays, and a 401k retirement savings match.

We also support your overall wellness in other meaningful ways, you will be rewarded through our profit-sharing program, which recognizes the important role all employees play in making Marvin a success year, after year.

As a premier company with locations across North America, Marvin’s portfolio also premium brands such as TruStile Doors. Together, we share one purpose and live our values. Our culture is built on generations of doing the right thing and putting our people first. Join us, and experience better living at Marvin.

Salary:

This position comes with a salary range of $95,000 to $105,000 and is eligible for an annual bonus based on sales performance.

Equal Opportunity Employer:

• Must work well within a diverse workplace, handle challenges that arise with respect.
• This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of his/her position.

Salary Description

$95,000 - $105,000

Category :** Customer Service/Support

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Paid Training

• Full Benefits (Medical, Dental, Vision, 401k and more)
• We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. This position will allow you to use your own personal device (desktop, laptop or tablet). Devices must have Windows 11 or later, minimum of 4GB RAM, Etherenet LAN connection for Internet. So no need to head into an office, you can work in any quiet & confidential space of your home…As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Respond to requests for assistance and/or possible processing payments
• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
• Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
• Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
• Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
• Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
• Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements:

• Must be able to provide a personal device (desktop, laptop or tablet), with Windows 11 or later, Wired Ethernet LAN connection, Internet Connection (Satellite, wireless and dial-up ISP are not permitted), a minimum of 4GB RAM
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
• It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

Category :** Customer Service/Support

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Paid Training

• Full Benefits (Medical, Dental, Vision, 401k and more)
• We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
• Handle and carefully respond to all customer inquiries
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Appropriately communicate with customers
• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
• Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
• Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
• Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
• Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
• Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements:

• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
• It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.We have direct relationships with over 5,000 union associations around California. What we do is coordinate and educate the union members on benefits that are provided to them.As a Customer Service Representative, you will need to be able to resolve all questions and concerns in a timely manner in order to provide exceptional service to our union members.Working with us will provide the ability to learn new skills that can help you in order to succeed and grow with the company.Basic Responsibilities:

• Handle customer inquiries
• Provide information about the products and services
• Troubleshoot and resolve issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the services

Qualifications:

• Previous experience in customer service, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills.
• Must Reside in California

EMPLOYMENT TYPE: FULL TIMEJOB TYPE: Customer Service RepresentativeSALARY RANGE: $45,000 - $75,000

International Dairy Queen, Inc. (IDQ), based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, licenses, and services a system of more than 7,800 DQ restaurants in more than 20 countries. IDQ is a subsidiary of Berkshire Hathaway, Inc. For more information, visit DairyQueen.com.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We’re looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

JOB OVERVIEW

Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals. This is a home-based (remote) field position in the Spokane / Tri-Cities Washington market. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed.

Primary Accountabilites:

Planning:

• Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District. Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
• When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.

Consulting:

• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.
• Provide impactful advice and counsel to position franchisees for optimal financial health.
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.

Other

• Provide support to other departments/functions as needed.

• May assist with new store openings as required.

• Complete Ad Hoc projects as required.

The US national base salary range for this position is $95,120 - $116,522. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.

Education & Qualifications

• Bachelor’s degree in business, restaurant management, or a related field, or equivalent restaurant operations experience.
• 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).
• A clean driving record is required.
• Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).
• Thorough knowledge of restaurant operations.
• Proficient knowledge of marketing, finance, training, human resources, and development.
• Well organized with close attention to detail and accuracy.
• Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
• Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
• Excellent written and verbal communication skills.
• Ability to provide excellent customer service to both internal and external clients.
• Strong ability to multitask and prioritize multiple projects and requests simultaneously.
• Relationship-building skills with the ability to create mutually beneficial relationships with both internal and external clients.
• Ability to work quickly in a fast-paced environment with frequent interruptions.

Job also requires:

• Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.
• ServSafe certification
• Frequent (4+ hours per day) communication via telephone and email.
• Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.
• Ability to drive an automobile for franchisee and staff meetings/visits. May require sitting in vehicle up to 8 hours per day, when traveling. Must be able to be insured by company insurance provider.
• Ability to travel by airplane as necessary.
• Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.
• No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.

Benefits

Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.

Work Environment

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.

Inclusion & Belonging

We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.

IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.

PandoLogic. Keywords: Business Consultant, Location: Spokane, WA - 99202

About the Role: We are seeking motivated individuals to join our growing remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals of protecting employees, work directly with members, and support the delivery of benefit solutions. No prior industry experience is required- comprehensive training, licensing support, and ongoing mentorship are provided, with clear opportunities for long term growth and leadership development.

Key Responsibilities:

Engage with members to understand their goals and provide clear, supportive guidance

Assist in developing client-focused strategies under the direction of experienced team leaders

Maintain consistent communication with members to ensure a positive experience

Support follow-up processes and help ensure client needs are met in a timely manner

Collaborate with team members in a fully remote environment

Participate in ongoing training, coaching, and professional development

Gradually take on increased responsibility and leadership tasks as skills develop

Strong communication and interpersonal skills

Coachable, dependable, and self-motivated individuals

Ability to work independently in a remote setting

Interest in leadership development and long-term career growth

Professional attitude with a client-first mindset

About the Role: We are seeking motivated individuals to join our growing remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals of protecting employees, work directly with members, and support the delivery of benefit solutions. No prior industry experience is required- comprehensive training, licensing support, and ongoing mentorship are provided, with clear opportunities for long term growth and leadership development. Key Responsibilities: Engage with members to understand their goals and provide clear, supportive guidance Assist in developing client-focused strategies under the direction of experienced team leaders Maintain consistent communication with members to ensure a positive experience Support follow-up processes and help ensure client needs are met in a timely manner Collaborate with team members in a fully remote environment Participate in ongoing training, coaching, and professional development Gradually take on increased responsibility and leadership tasks as skills develop Strong communication and interpersonal skills Coachable, dependable, and self-motivated individuals Ability to work independently in a remote setting Interest in leadership development and long-term career growth Professional attitude with a client-first mindset

Description & Requirements

Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis. NPLs are the new provider’s first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations. Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider’s function within VES.

• Due to contract requirements, only a US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:

• Conduct an orientation training with newly contracted providers via a communication platform.

• Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.

• Conduct report review sessions with providers.

• Detect and summarize trends of errors in reports.

• Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.

• Provide in depth feedback on progress to providers via phone correspondence.

• Evaluate and approve providers to open scheduling when appropriate.

• Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.

• Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required

Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.

Home Office Requirements Using Maximus-Provided Equipment:

• Internet speed of 20mbps or higher required (you can test this by going to [1]

• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

• Private work area and adequate power source

• Must currently and permanently reside in the Continental US

• In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.

Minimum Requirements

• Associate degree required; Bachelor’s degree preferred.
• 1 year previous VES Quality Analyst experience.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant’s salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$23.00

Maximum Salary

$30.30

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.   To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:   Must be 18 years of age or older High school diploma or equivalent Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system The ability to evaluate, troubleshoot, and follow-up on customer issues Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus Excellent interpersonal skills and the ability to build relationships with your team and customers MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.   MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.   MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.   To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:   Must be 18 years of age or older High school diploma or equivalent Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system The ability to evaluate, troubleshoot, and follow-up on customer issues Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus Excellent interpersonal skills and the ability to build relationships with your team and customers Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.   We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Paid Training: Casual Dress Code: Be comfortable while you work.   While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.   If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.   We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment.

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.   To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:   Must be 18 years of age or older High school diploma or equivalent Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system The ability to evaluate, troubleshoot, and follow-up on customer issues Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus Excellent interpersonal skills and the ability to build relationships with your team and customers MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.   MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.   MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.   To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:   Must be 18 years of age or older High school diploma or equivalent Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system The ability to evaluate, troubleshoot, and follow-up on customer issues Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus Excellent interpersonal skills and the ability to build relationships with your team and customers Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.   We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Paid Training: Casual Dress Code: Be comfortable while you work.   While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.   If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.   We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment.

Remote Customer Service Representative Needed - Starting from $19/hr, No Degree Required Are you a problem-solver who enjoys helping others? We are seeking dynamic individuals to join our team as Remote Customer Service Representatives. You will provide top-tier support and make meaningful connections with a diverse client base, all from the comfort of your home. Key Responsibilities:

• Address and resolve customer queries with promptness and empathy
• Handle complaints and issues with a professional and constructive approach
• Ensure effective communication across all customer interactions
• Maintain a positive and friendly demeanor at all times

We’re looking for someone with:

• A robust enthusiasm for customer service excellence
• Exceptional communication skills, both verbal and written
• The ability to manage time efficiently and work autonomously
• Familiarity with digital tools and various software platforms

What we offer:

• The flexibility to work from anywhere, supporting work-life balance
• Adjustable hours to suit your lifestyle
• A competitive starting wage of $19 per hour, with potential for increases
• Opportunities for advancement and skill development

Are you ready to take the next step in your career? Additional Information: No prior experience or educational qualifications required. Candidates need to have a quiet work environment and reliable internet connectivity. All applicants must complete a background check. We are proud to be an equal opportunity employer, committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#ZR

• *Job Description**
• *Job Summary**

The Provider Engagement Manager implements Health Plan provider engagement strategy to achieve positive quality and risk adjustment outcomes through effective provider engagement activities. Ensures Health Plan’s largest, most impactful providers with the most complex Value-Based Care contracts have engagement plans to meet annual quality and risk adjustment goals. Drives coaching and collaboration with providers to improve performance through regular meetings and action plans. Addresses practice environment challenges to achieve program goals and improve health outcomes. Tracks engagement activities using standard tools, facilitates data exchanges, and supports training and problem resolution for the Provider Engagement team. Communicates effectively with healthcare professionals and maintains compliance with policies. **Job Duties**

• Ensures assigned Tier 1 providers have a Provider Engagement plan to meet annual quality & risk adjustment performance goals. May engage Tier 2 providers as needed by Health Plan.
• Drives provider partner coaching and collaboration to improve quality performance and risk adjustment accuracy through consistent provider meetings, action item development and execution.
• Addresses challenges/barriers in the practice environment impeding successful attainment of program goals and understands solutions required to improve health outcomes.
• Drives provider participation in Molina risk adjustment and quality efforts (e.g. Supplemental data, EMR connection, Clinical Profiles programs) and use of the Molina Provider Collaboration Portal.
• Tracks all engagement and training activities using standard Molina Provider Engagement tools to measure effectiveness both within and across Molina Health Plans.
• Serves as a Provider Engagement subject matter expert; works collaboratively within the Health Plan and with shared service partners to ensure alignment to business goals.
• Mentors and assists Provider Engagement Sr. Specialists and Specialists with training and problem escalation.
• Accountable for use of standard Molina Provider Engagement reports and training materials.
• Facilitates connectivity to internal partners to support appropriate data exchanges, documentation education and patient engagement activities.
• Develops, organizes, analyzes, documents and implements processes and procedures as prescribed by Plan and Corporate policies.
• Communicates comfortably and effectively with Physician Leaders, Providers, Practice Managers, Medical Assistants within assigned provider practices.
• Maintains the highest level of compliance.
• This position may require same day out of office travel approximately 0 - 80% of the time, depending upon location.

**Job Qualifications**

**REQUIRED QUALIFICATIONS:**

• Bachelor’s degree in Business, Healthcare, Nursing, or related field, or equivalent combination of education and relevant experience
• Minimum 5 years of experience improving provider quality performance through provider engagement, practice transformation, managed care quality improvement, or equivalent experience
• Experience with various managed healthcare provider compensation methodologies, including but not limited to: fee-for-service, value-based care, and capitation
• Strong working knowledge of quality metrics and risk adjustment practices across all business lines
• Demonstrates data analytic skills
• Operational knowledge and experience with PowerPoint, Excel, and Visio
• Effective communication skills
• Strong leadership skills

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #PJCorp

#LI-AC1

Pay Range: $83,252 - $149,028 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Childhood Cancer Society Childhood Cancer Society is a 501©(3) nonprofit dedicated to supporting families battling pediatric cancer both financially and emotionally. Through innovative campaigns like the Adventure Ted Challenge, we partner with influencers, brands, and communities to raise awareness and funds for children facing cancer.

We are expanding our Brand Ambassador program and looking for motivated individuals with sales experience and influencer outreach skills to help grow partnerships centered around vitality, wellness, and lifestyle communities.

We are seeking a sales-driven Brand Ambassador to help expand distribution of Childhood Cancer Society merchandise through influencer collaborations and vitality-focused partnerships.

In this role, you will identify and collaborate with influencers in spaces such as:

• Mindfulness & personal development

• Family and parenting communities

• Positive lifestyle / inspirational content

Your focus will be helping influencers promote and sell items from the Childhood Cancer Society merchandise catalog, with proceeds helping support families facing pediatric cancer.

This role is ideal for someone who is entrepreneurial, comfortable with outreach and sales conversations, and passionate about mission-driven work.

Identify and build relationships with influencers aligned with vitality and wellness audiences

Pitch and sell Childhood Cancer Society merchandise collaborations

Manage influencer partnerships from initial outreach to campaign launch

Help influencers select merchandise from the CCS catalog that fits their audience

Track sales performance and partnership results

Collaborate with the CCS communications and marketing teams

Represent the Childhood Cancer Society brand with professionalism and enthusiasm

Previous sales experience (brand partnerships, influencer sales, affiliate marketing, or related fields)

Comfortable with outreach, pitching, and relationship building

Strong communication and networking skills

Interest in influencer marketing and social media ecosystems

Ability to work independently and manage multiple partnerships

We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is coordinate benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. Right now we are seeking representatives for Los Angeles County and the Inland Empire. We have set up direct relationships with over 20,000 union associations around southern California. The role of a customer service benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation.What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development, a willingness to learn, and exceptional people skills.What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success.Requirements for consideration:- Flexible hours- Reliable form of transportation- Able to pass state required background check- Fluent in EnglishMUST RESIDE IN CALIFORNIA

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.”

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.”

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

As a Client Services Representative, you’ll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. You’ll help callers feel comfortable and supported while they’re making significant financial decisions. You’ll relay complex, ever-changing information about mutual funds and financial service regulations. You’ll establish trust in these interactions by learning new concepts, researching information, and demonstrating critical thinking in real-time to provide solutions.

If you have a desire to learn the mutual fund industry from the ground up, we’ll teach you everything you need to know. Which makes this a perfect starting point to launch your career with Capital Group. This position will be starting on 6/22/2026.

“I am the person Capital Group is looking for.”

• You have 2+ years of proven customer support or client service experience, including relevant school project work or internship experience.
• You are dependable and reliable; committed to being present when expected.
• You are a skilled communicator; your verbal and written communication is effective and appropriate.
• You are an active reader and listener who can interpret, understand and evaluate complex information.
• You are highly resourceful and a critical thinker. You think outside the box and present alternative solutions.
• You are action oriented with excellent problem-solving and follow through skills to identify and resolve complex client problems.
• You have a strong sense of responsibility and own tasks from start to finish, ensuring timely and high-quality delivery.
• Your detail orientation and accuracy are consistent and dependable.
• You are skilled in multitasking and can exercise good judgement for managing competing priorities.
• You have high learning agility and can adapt to new technology quickly.
• You place a high value on being authentic, respectful, and engaging.
• You engage clients consultatively-clarifying needs, identifying underlying issues, and delivering thoughtful, personalized solutions
• You are able to work overtime hours, as needed.

“I can apply in less than 4 minutes.”

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

“I can learn more about Capital Group.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

San Antonio Base Salary Range: $39,230-$62,768

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here .

• Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Remote Customer Service Representative $We are currently NOT hiring in the following geographies, including but not limited to:  Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14/hr , and a range of incentives and benefits, you’ll be empowered to make a real impact every day. Work From Home Full Time Employment (40 hours/week) Must have flexibility to work any of our 8-hour shift schedules during our business hours. Business Hours: Monday – Sunday, 24/7 Pay is $14/hour which may be below your state’s minimum wage. Shift differential: $1.50 per hour for hours between 6PM- 6AM Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm) Incentive Plan:  Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence). Career Growth:  Opportunities to advance your career in a supportive, innovative environment. Listen actively to understand customer needs and offer clear, accurate information. Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. Assist cardholders with inquiries regarding transactions and account statuses. Process transactions efficiently via web-based applications and handle research requests with precision. Maintain in-depth knowledge of company and client programs, policies, and technology. Support team operations during peak times or absences to help maintain seamless service.   A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period. An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner. A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. A focused multitasker who thrives in a structured, high-volume call center environment.   Must be at least 18 years old and possess a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Complete a background check, credit check, and security fingerprinting. Compliance with camera requirements for meetings and training. Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. Equipment: The company will provide all necessary computer equipment Working knowledge of computers and Windows applications.   1+ years of previous call center experience   #For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.   Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . You may also  click here to access Conduent’s ADAAA Accommodation Policy .

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Paid Training \* Full Benefits (Medical, Dental, Vision, 401k and more) \* We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. \* Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns \* Respond to requests for assistance and/or possible processing payments \* High School Diploma or equivalent. \* Minimum of 6 months of customer service experience. \* Must be 18 years of age or older. \* Comfortable with desktop computer systems and have general knowledge of Windows-based systems. \* Customer service and/or sales experience preferred. \* Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. \* Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. \* Emotional Intelligence: Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. \* Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. \* Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: \* Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN \* It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.Remote Work (California Residents Only)Requirements:

• Must have great attention to detail.
• Must be a team player.
• Previous customer service and sales experience is a plus.
• Must have strong communication skills.
• Must be personable and comfortable interacting with customers daily.
• Desire to participate in professional development and take on new responsibilities
• Self-motivated and comfortable working both independently and as part of a team
• Customer service or customer relationship experience

Benefits:

• Health insurance reimbursement for all staff (upon qualification)
• Life insurance at no cost
• Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
• UNION BENEFITS - Our staff also belong to a union which includes benefits
  • Free college classes for all members
  • Student Debt Reduction Program
  • Scholarship access for members and their children
  • Union provides life insurance (in addition to our company) for all members
  • Roadside assistance for all members
  • Identity Theft Protection for all members

Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs

TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people’s lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

• Handle and carefully respond to all customer inquiries
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Aim to resolve issues on the first call by being proactive
• Appropriately communicate with customers
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate
• Track all call related information for auditing and reporting purposes
• Provide feedback on call issues
• Upsell if required

Qualifications We’re looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications:

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.
• Must hold an active state license for Vet Tech

Key Competencies:

• Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
• Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
• Communication: Outstanding communication, listening, and analytical skills.
• Organizational Skills: Strong organizational and problem-solving skills.
• Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
• Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
• Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
• Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements: * Internet Requirements:

• Minimum subscribed download rate equal or exceeds 30.0 Mbps
• Minimum subscribed upload rate equal or exceeds 15.0 Mbps
• ISP must have no packet loss and ping under 50ms
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
• Proof of internet speed required
• Clean and quiet workspace

Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets